Brand Marketing: What's new and next in branding?
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- 1. www.ftiecla.com BRAND MARKETING Whats new and next in
branding? Prof. Peter Fisk peterfisk@peterfisk.com
www.theGeniusWorks.com
- 2. www.ftiecla.com
- 3. www.ftiecla.com Brands with purpose Fast and social brands
Making brands relevant Brands enabling more 0900 - 1030 1100 - 1230
1445 - 1615 1645 - 1815
- 4. www.ftiecla.com We live in an incredible time
- 5. www.ftiecla.com We live in an incredible time
- 6. www.ftiecla.com Virtual world becomes real
- 7. www.ftiecla.com Snap looks beyond chat
- 8. www.ftiecla.com Amazons bigger vision
- 9. www.ftiecla.com $99 to profile your DNA
- 10. www.ftiecla.com Driverless in Singapore
- 11. www.ftiecla.com Unlimited executive jets
- 12. www.ftiecla.com The worlds biggest sports event
- 13. www.ftiecla.com Magic Leaps cinematic VR
- 14. www.ftiecla.com Free global wifi for all
- 15. www.ftiecla.com Exponential growth
- 16. www.ftiecla.com New opportunities to grow +genius
- 17. www.ftiecla.com Tesla is now bigger than Ford
- 18. www.ftiecla.com Xiaomi, the new AppleHyperloop redefines
travel
- 19. www.ftiecla.com SpaceX redefines space travel
- 20. www.ftiecla.com Rocket Lab in New Zealand
- 21. www.ftiecla.com Battery-powered, 3D-printed, $5m
- 22. www.ftiecla.com
- 23. www.ftiecla.com
- 24. www.ftiecla.com es 1. 23 & Me 2. Aravind 3. Editas 4.
Genentech 5. Intuitive Surgical 6. Narayana Hosp 7. Organova 8.
PatientsLikeMe 9. Scanadu 10. Second Sight 1. Amazon 2. Aussie
Farmers 3. Etsy 4. Farfetch 5. Le Pain Quotidien 6. Pinterest 7.
Positive Luxury 8. Rackuten Ichiba 9. Trader Joes 10. Zappos 1.
Apple 2. Beautyin 3. DJI 4. Go Pro 5. Lego 6. Method 7. Natura 8.
Nike+ 9. Oculus Rift 10. Renova 1. Alibaba 2. ARM 3. Bharti Airtel
4. GE 5. Google X 6. OneWeb 7. Raspberry Pi 8. Samsung 9. Slack 10.
Xiaomi 1. Aeromobil 2. Air Asia 3. Airbnb 4. CitizenM 5. Emirates
6. Kulula 7. RedBus 8. Uber 9. Virgin Galactic 10. Zipcars 1.
3DHubs 2. Corning 3. DP World 4. Dyson 5. Embraer 6. Local Motors
7. Space X 8. Syngenta 9. Tata 10. Tesla 1. Brewdog 2.
GrameenDanone 3. Graze 4. Juan Valdez 5. LA Organic 6. Moa Beer 7.
Modern Meadow 8. Nespresso 9. Yeni Reki 10. Zespri 1. Ashmei 2.
1Atelier 3. Desigual 4. Jonny Cupcake 5. Inditex 6. Patagonia 7.
Rapha 8. Shang Xia 9. Threadless 10. Toms 1. Aspiration 2. Fidor 3.
First National 4. Moven 5. M-Pesa 6. Robinhood 7. Square 8.
TransferWise 9. Umpqau 10. Zidisha 1. Al Jazeera 2. Buzzfeed 3.
Netflix 4. Pledge Music 5. Red Bull 6. RiotGames 7. Snap 8.
Ushahida 9. ViceMedia 10. WeChat futureproduct futurefashion
futurefood futurehealth futuretech futuremakersfuturebank
futuretravel Thi N/S American brands European brands African/Arab
brands Asia/Pacific brands futuremedia 1. Ashoka 2. AzuriTech 3.
Graal Bio 4. IBM Watson 5. IDEO 6. Kickstarter 7. Li & Fung 8.
Live Nation 9. Salesforce 10. Y Combinator 1. Bitcoin 2. Bhutan 3.
City FC 4. The Elders 5. FanDuel 6. ParkRun 7. Michelle Phen 8.
Planetary Res 9. Udacity 10. You futureservice futurebrands Peter
Fisk 2016 peterfisk@peterfisk.com www.theGeniusWorks.com
futurestore High growth companies shaking up every market
- 25. www.ftiecla.com audacious
- 26. www.ftiecla.com intelligent
- 27. www.ftiecla.com networked
- 28. www.ftiecla.com collaborative
- 29. www.ftiecla.com Change Why enabling
- 30. www.ftiecla.com Anything is possible
- 31. www.ftiecla.com Whats a brand?
- 32. www.ftiecla.com Brand power
- 33. www.ftiecla.com $11bn value $70m profit
- 34. www.ftiecla.com $20bn value $450m profit
- 35. www.ftiecla.comWhats your inspiring purpose? To refresh the
world.To inspire moments of optimism and happiness.To create value
and make a difference." To bring inspiration and innovation to
every athlete* in the world (*If you have a body, you are an
athlete). We add sparkle to people's everyday lives." Changing
brands
- 36. www.ftiecla.comWhats your inspiring purpose? To refresh the
world.To inspire moments of optimism and happiness.To create value
and make a difference." To bring inspiration and innovation to
every athlete* in the world (*If you have a body, you are an
athlete). We add sparkle to people's everyday lives."
- 37. Coca Cola
- 38. Coca Cola
- 39. www.ftiecla.com How to build brands that are more trusted
and engaging to customers?
- 40. www.ftiecla.com Business narrow view Business narrow view
Consumer broader view Business Consumer Seeing things differently
Thinking different things
- 41. To refresh the world.To inspire moments of optimism and
happiness.To create value and make a difference." To bring
inspiration and innovation to every athlete* in the world (*If you
have a body, you are an athlete). We add sparkle to people's
everyday lives." Brand concept
- 42. To be earth's most customer centric company; to build a
place where people can come to find and discover anything they
might want to buy online. We delight customers worldwide through
four actions We define innovation.We create experiences.We live
responsibility.We shape Audi" To be the worlds most respected and
successful designer, manufacturer and retailer of the finest
jewellery committed to obtaining precious metals and gemstones, and
crafting our jewellery in ways that are socially and
environmentally responsible." Brand concept
- 43. Finding purpose
- 44. Red Bull
- 45. +genius Red Bull Give you wings
- 46. +genius Tesla Motors A better lifeRed Bull ... The
brand
- 47. www.ftiecla.com Staring with purpose Adding meaning
Enabling more
- 48. Airbnb
- 49. +genius What does Airbnb mean?
- 50. Airbnb the Belo
- 51. What do we enable people to do? How do we enable it better?
Why do they tell others about us? Defining a brand
- 52. Toms
- 53. Unilever
- 54. Sustainable living
- 55. www.ftiecla.com Brands with purpose Making brands relevant
0900 - 1030 1100 - 1230
- 56. www.ftiecla.com How to align brands with customers and
business?
- 57. +genius Umpqua Bank
- 58. +genius Umpqua Bank surf, sip, bank
- 59. UmpquaBank
- 60. www.ftiecla.com How do brands link to customer value
propositions?
- 61. Nike Running
- 62. Nike Women
- 63. Nike Football
- 64. CustomerJobs Gains Pains What benefits does the customer
expect or desire, both rational and emotional? What are the
negatives in their current experience, both Rational and emotional?
What is the customer trying to do the job they want to do, or new
goal to achieve? 32 Think customer
- 65. Brand Gain creators How do the products and services create
customer gain, for example savings that make them happy, or deliver
outcomes beyond expectations? Pain relievers Products and services
How do the products and services remove the negatives, eg save time
and effort, make them fee better, remove negative impacts, or
fears? What are all the product and service components that enable
the customer to achieve their job? 33 Think business
- 66. Brand Gain creators How do the products and services create
customer gain, for example savings that make them happy, or deliver
outcomes beyond expectations? Pain relievers Products and services
How do the products and services remove the negatives, eg save time
and effort, make them fee better, remove negative impacts, or
fears? What are all the product and service components that enable
the customer to achieve their job? Think brand CustomerJobs Gains
Pains What benefits does the customer expect or desire, both
rational and emotional? What are the negatives in their current
experience, both Rational and emotional? What is the customer
trying to do the job they want to do, or new goal to achieve?
- 67. www.ftiecla.com Brand idea Brand identity Brand narratives
Brand behaviours Brand experiences
- 68. LA Organic
- 69. La Amerilla de Ronda
- 70. LA Organic
- 71. Lulelemon
- 72. Lulelemon
- 73. Sell Product s $ Deliver Services $$ Enabling Experiences
$$$$$
- 74. Brand stretch
- 75. Brands with purpose Fast and social brands Making brands
relevant 0900 - 1030 1100 - 1230 1445 - 1615
- 76. Juan Valdez Cafe
- 77. Juan Valdez Cafe
- 78. Juan Valdez Cafe
- 79. Commodity product Branded product Personal service Branded
experience Customers experience Distinctive design Empathetic
delivery Integrated journey Enabling more 2c coffee beans 20c
branded coffee $2 coffee in store $20 lunch with friends
Addedvaluethrough differentiation Added value through relevance
Customers experience
- 80. Sell Products $ Deliver Services $$ Enabling Experiences
$$$$$ Customer experiences
- 81. Is it the brand experience, or the customer
experience?
- 82. Starbucks
- 83. Starbucks
- 84. Starbucks brand extensions
- 85. Evolution Juice Bars
- 86. Starbucks Reserve
- 87. Starbucks Reserve
- 88. www.ftiecla.com Storytelling in a social world
- 89. GE Brilliant Machines
- 90. GE Brilliant Machines
- 91. Storytelling
- 92. The shape of stories
- 93. Pixar
- 94. Someone ... (a character) Wants ... (a quest, a goal, a
mission) But ... (a challenge, an obstacle) So ... (a means of
succeeding)
- 95. Whats your inspiring purpose? To refresh the world.To
inspire moments of optimism and happiness.To create value and make
a difference." To bring inspiration and innovation to every
athlete* in the world (*If you have a body, you are an athlete). We
add sparkle to people's everyday lives."
- 96. +genius Coca Cola content marketing
- 97. www.ftiecla.com Push + Pull Digital + Physical
- 98. Amazon
- 99. Amazon
- 100. Amazon Alexa
- 101. Amazon Prime
- 102. www.ftiecla.com How do campaigns work alongside being
realtime and relevant?
- 103. Old Marketing New Marketing Make aware Sell Engage Enable
more Amplify Resonance points
- 104. Realtime customer tracking
- 105. Realtime marketing process
- 106. What are examples of topical events? How could you relate
to this? What would you say or do? Realtime and relevant
- 107. What are examples of topical events? How could you relate
to this? What would you say or do? Realtime and relevant
- 108. Brands with purpose Fast and social brands Making brands
relevant Brands enabling more 0900 - 1030 1100 - 1230 1500 - 1630
1700 - 1830
- 109. www.ftiecla.com Networks build stronger brands
- 110. www.ftiecla.com +genius Tesla
- 111. www.ftiecla.com +genius
- 112. www.ftiecla.com +genius Tesla Motors strategy
horizons
- 113. www.ftiecla.com +genius Tesla Motors Retailing
- 114. www.ftiecla.com +genius Tesla Motors Iconic features
- 115. www.ftiecla.com +genius Tesla Motors Networks
- 116. www.ftiecla.com
- 117. Enabling the customer
- 118. Commonwealth Bank
- 119. www.ftiecla.com C2C
- 120. Harley Owners Group
- 121. Harley Owners Group
- 122. PatientsLikeMe
- 123. Threadless
- 124. +genius Tesla Motors A better life
- 125. +genius Threadless crowd power
- 126. +genius Threadless crowd power
- 127. Customerstrustcusyomers Customers do more together
- 128. Customerstrustcusyomers Customer collaboration Co-enable
Co-design Co-create Co-sellCo-support Co-consume
- 129. Becoming Doing Being Belonging Nike+ experience
- 130. Nike+
- 131. Movements nikewomen
- 132. Nike+ Training Club
- 133. Contagious idea Influencer Influencer Influencer Advocates
Advocates Advocates Contagious ideas
- 134. Contagious ideas
- 135. www.ftiecla.com From passive participants to a movement
with purpose
- 136. Lego
- 137. Lego community
- 138. Movement Collaborative Customer Customer Customer Customer
Customer Customer Brand- enabled community Co-enable Co-design
Co-create Co-sellCo-support Co-consume Customer movements
- 139. +genius
- 140. +genius Rapha Cycle Clubs
- 141. +genius Rapha Cycle Clubs
- 142. Rapha experience
- 143. What will you do?
- 144. Brands are not just about Brands today are more about
Image Aspiration Promise Experience Difference Relevance Values
Spirit Consistent Coherence Awareness Participation Personal Shared
Engaging Enabling Like Love Relationship Movement
- 145. Are you ready to change your game?
- 146. +genius
- 147. Twitter: @geniusworks Website: www.theGeniusWorks.com
GeniusWorks 2017