Bristol Enterprise Network - Crossing the Sales Chasm presentation

Preview:

DESCRIPTION

A presentation I gave on 10 June as part of the BEN event talking around whether the Geoffrey Moore book called Crossing the Chasm is still relevant almost 20 years on.

Citation preview

David GilroySales & Marketing Director

Why me?

• Reuters – banks (Innovators)• CompuServe – the Internet before it was the

Internet• Conscious – selling websites and digital

marketing to law firms (Innovators to Laggards)

Speed of technology innovation

Years it took to reach a market audience of 50 million?•Radio 38•TV 13•Internet 4•iPod 3•Facebook 2

The Evolution of Technology & The Human Racehttp://www.youtube.com/watch?v=JcSzqm5Whwc

How to cross the chasm?

• Choosing a target market• Product understanding• Positioning• Marketing strategy• Distribution channel• Pricing

Selling to lawyers

Moore says :-“part of what defines a high-tech market is the tendency of its members to reference each other when making buying decisions - is absolutely key to successful high-tech marketing."

Technology adoption & price

• Innovators = 0% - 100%• Early Adopters = 100%• Early Majority = 100%• Late Majority = 80%?• Laggards = 70% or less?

So where was our chasm?

450 law firms = 10% of the addressable market

Adoption of new products

http://www.conscious.co.uk/presentations