Call Center Technology for Client Satisfaction - CallCenterGlobally

Call Center Technology for Client Satisfaction - CallCenterGlobally

Seattle, WA 98034

CallCenterGlobally offers the best customer support services and technological solutions with the use of highly skilled and the latest call center technology.

Role of Our Call Center Technology

Seattle, WA 98034

About CallCenterGlobally

Seattle, WA 98034

CallCenterGlobally was established in the year 2003 with the objective of providing result oriented call center services. Though our office is headquartered in USA our global office is spread in various parts of the world. Our main focus on product knowledge and quality service adds significant value to your brand.

Our Latest Call Center Technologies

Seattle, WA 98034

• Interactive Voice Response Software• Predictive Dialing or Predictive Dialers• Call Monitoring and Recording Solution• Workforce Management (WFM)• Softphone Software• CRM Software

Interactive Voice Response Software

Seattle, WA 98034

Our Interactive Voice Response Software makes the telemarketing services much easier as it's the right way to handle calls automatically.

Predictive Dialing or Predictive Dialers

Seattle, WA 98034

The predictive dialing system is a distinctive call process. It involves switching, dialing and even call progress monitoring. This also helps to promote the outbound telemarketing, market research, debt collection, customer service and follow-up.

Call Monitoring and Recording Solution

Seattle, WA 98034

Our latest Call Monitoring technology helps to improve the overall customer service by remote call monitoring, live monitoring, order entry, call history and 100% call recording and management.

Interactive Voice Response Software

Seattle, WA 98034

Our Interactive Voice Response Software makes the telemarketing services much easier as it's the right way to handle calls automatically.

Workforce Management (WFM)

Seattle, WA 98034

Workforce Management (WFM) has become a vital responsibility for centers. This technology is used to monitor and track the performance of employees, schedule tasks.

Softphone Software

Seattle, WA 98034

Softphone Software is essentially a new way to make phone calls using your computer and or a device that is connected through the Internet. We utilize cisco network for all calls.

CRM Software

Seattle, WA 98034

The CRM Software works in maintaining significant call center database. It delivers services like contact management, call history keeping, appointment and date setting and data export or import.

Contact Us

120 NE, 120th Lane, C201, Seattle, WA 98034

Phone No: (206) 441-7760Email: sales@vcallglobal.com

Website: http://www.callcenterglobally.com

Get result oriented call center services from CallCenterGlobally with advance technologies. Visit http://www.callcenterglobally.com/call-center-technology-overview.html for more detail.

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