Craig Rispin-IGA WA Keynote "Know First, Be First, Profit First" 8 April 20011

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Know First • Be First • Profit First

Craig RispinBusiness Futurist & Innovation Expert

www.FutureTrendsGroup.comcraig@futuretrendsgroup.com

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Grocery retailing isn’t rocket science...

It’s definitely more difficult...

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Retail in general has been doing it tough this year...

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Related CoverageVIDEO Bookstoresclose with hundredsof jobs lost

The final chapter for 11 NSWbookshopsOne Borders outlet and 37 Angus &Robertson branches will close,making ...

Retail in need of therapy4 MAR Never let a good story getin the way of statistics - one of the ...

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Comments 59

Eli GreenblatMarch 4, 2011

MORE than 2000 staff who work for the failed Borders andAngus & Robertson bookshop chains face a nervous month afterthe administrator last night decided to close 38 stores and make321 permanent and casual staff redundant.

Video feedback Video settings

More than 300 staff are losing their jobs as bookstores Angus & Robertson, andBorders close 38 shops.

Bookstores close with hundreds of jobs lost

Join the conversationYou're the only person reading thisnow. Tell your friendsComment on SMH.

59 comments.

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Hundreds lose jobs as A&R,Borders stores close

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By Lauren Goode

The Internet is poised to overtake newspapers as the second-largest U.S. advertising mediumby revenue behind television, according to PricewaterhouseCoopers’ Global Entertainment andMedia Outlook for 2010 to 2014.

JUNE 15, 2010, 7:21 AM ET

Internet Is Set to Overtake Newspapers in AdRevenue

Article

235Like + More

Asia Edition

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“If change is happening on the outside faster than on the

inside the end is in sight.”

-Jack Welch

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“Foresight and innovation are the only two things

that can set you apart from your competition today.”

Kevin Roberts, CEO of Saatchi & Saatchi

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The Case for Foresight:

things might be moving faster than you think

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Craig Venter Invents the Future...Again

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Craig Venter Invents the Future...Again

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Data Storage of the Future: Bacteria?

One gram of the bacteria could store 90 Gigabytes of Data

Chinese researchers have developed a way to use E.coli to store data

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The Case for Innovation:

what my mentor taught me about embracing risk

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Apple #1 Innovator for 5 Years

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iPad “a runaway success...”

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Partner Interviews:Do you think foresight and innovation is important - or just a bunch of hooey?

Can you think of any books, talks or videos have you enjoyed about the above subjects?

What happens to organisations that don’t truly innovate?

What is your opinion of the developments in the area of synthetic life forms - opportunity or danger?

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ebook@futuretrendsgroup.com

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High-TechHigh-Touch

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Business Technology

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Work/Life

Re-Evaluation

Globalise

dAcceleration

Age Gap

Education Re-Engineering

Global Mobility

Free Agency

End of Retirement

Un-Bell Curve

OutrageousOutsourcing

MarketingMegatrend

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

eMemoryRobots Rise

Crowdsourcing

UnbreakableTech

Mobile Madness

Grocery RetailTrends

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People

Business Technology

Inter-

Connection

Work/Life

Re-Evaluation

Globalise

dAcceleration

Age Gap

Education Re-Engineering

Global Mobility

Free Agency

End of Retirement

Un-Bell Curve

OutrageousOutsourcing

MarketingMegatrend

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

eMemoryRobots Rise

Crowdsourcing

UnbreakableTech

Mobile Madness

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iPhone + iTouch NTT docomo i-mode AOL Netscape

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iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

!"#$%&'()*&+,-+./0-$/+&12#2&3"#&242052-5$&-$6"/$&789%:;<&!$#+.2=$&,+$/+&50>0#$1&#"&?@&"35AB&C"/D23&@#235$A&E$+$2/.F&$+#0>2#$+&GHICC&3$#-""J+&F24$&+F0==$1&03&60/+#&KI&L,2/#$/+&+03.$&52,3.F&MKINIOPB&@",/.$%&7">=23A&E$="/#+&Q&C"/D23&@#235$A&E$+$2/.FB

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

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Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge

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iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

!"#$%&'()*&+,-+./0-$/+&12#2&3"#&242052-5$&-$6"/$&789%:;<&!$#+.2=$&,+$/+&50>0#$1&#"&?@&"35AB&C"/D23&@#235$A&E$+$2/.F&$+#0>2#$+&GHICC&3$#-""J+&F24$&+F0==$1&03&60/+#&KI&L,2/#$/+&+03.$&52,3.F&MKINIOPB&@",/.$%&7">=23A&E$="/#+&Q&C"/D23&@#235$A&E$+$2/.FB

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

~18MM

Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge

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iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

!"#$%&'()*&+,-+./0-$/+&12#2&3"#&242052-5$&-$6"/$&789%:;<&!$#+.2=$&,+$/+&50>0#$1&#"&?@&"35AB&C"/D23&@#235$A&E$+$2/.F&$+#0>2#$+&GHICC&3$#-""J+&F24$&+F0==$1&03&60/+#&KI&L,2/#$/+&+03.$&52,3.F&MKINIOPB&@",/.$%&7">=23A&E$="/#+&Q&C"/D23&@#235$A&E$+$2/.FB

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

~18MM

Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge150MM

Up

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iPhone + iTouch NTT docomo i-mode AOL Netscape

7

iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

!"#$%&'()*&+,-+./0-$/+&12#2&3"#&242052-5$&-$6"/$&789%:;<&!$#+.2=$&,+$/+&50>0#$1&#"&?@&"35AB&C"/D23&@#235$A&E$+$2/.F&$+#0>2#$+&GHICC&3$#-""J+&F24$&+F0==$1&03&60/+#&KI&L,2/#$/+&+03.$&52,3.F&MKINIOPB&@",/.$%&7">=23A&E$="/#+&Q&C"/D23&@#235$A&E$+$2/.FB

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

~18MM

Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge

!"#$

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Forecast:1 Trillion Connected

Devices by 2015

Source: IBM

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Augmented Real Estate Reality

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Silhouette.com

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Silhouette.com

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IGA iPhone

App

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IGA iPhone

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IGA iPhone

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IGA iPhone

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IGA iPhone

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IGA iPhone

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IGA iPhone

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IGA iPhone

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Connection

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Re-Evaluation

Globalise

dAcceleration

Age Gap

Education Re-Engineering

Global Mobility

Free Agency

End of Retirement

Un-Bell Curve

OutrageousOutsourcing

MarketingMegatrend

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

eMemoryRobots Rise

Crowdsourcing

UnbreakableTech

Mobile Madness

Up

Speed & Size

Cray-1 US$8 million80 MegaFLOPS

Up

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Sony PlayStation 3

US$400

218 GigaFLOPS

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Sony PlayStation 3

US$400

218 GigaFLOPS

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Millimetre-Scale Computer

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The $100 PC

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small & medium businesswhatever the size of yourbusiness we have a solution

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Looking for an all-inclusive, pre-tested and easy to deploy solution that willgive you the ability to virtualize your budget? With NComputing’s new In aBox solutions you are getting just that. Find out how you can reducemaintenance and support costs by 75%, reduce power and coolingrequirements by 90% and be a leader in your community with Greencomputing.

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The $100 PC

enterprisepowerful computingfor powerful companies

small & medium businesswhatever the size of yourbusiness we have a solution

educationinvest in solutions that givemore tools to your students

governmentget things running smoothlywith our computing power

NComputing is the fastest growing desktop virtualization company in theworld with over 20 million daily users in 140 countries. The company'saward-winning, patented technology lowers desktop computing costs,improves manageability, and reduces both energy consumption and e-waste.It is the perfect solution for leveraging the power and potential of PCs andcloud computing.

Looking for an all-inclusive, pre-tested and easy to deploy solution that willgive you the ability to virtualize your budget? With NComputing’s new In aBox solutions you are getting just that. Find out how you can reducemaintenance and support costs by 75%, reduce power and coolingrequirements by 90% and be a leader in your community with Greencomputing.

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Final Jeopardy?

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Partner Interviews:

Do you believe in this vision of the future technology?

If so, why? If not, why not?

What impacts do you think it might have on organisations or on society in the future?

(Next ask any question that you want)

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OutrageousOutsourcing

MarketingMegatrend

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

eMemoryRobots Rise

Crowdsourcing

UnbreakableTech

Mobile Madness

Up

Virtual Business

Be a Mayor, Business Person

Just Game Playing You Say?

$20 Billion of Real Dollars in ’09

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SecondLife.com

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Starwood’s New Aloft Hotel

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Starwood’s New Aloft Hotel

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Starwood’s New Aloft Hotel

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5

Trends & innovations in the supermarket of 2011

We have identified several trends in the market that many grocery retailers in the US have responded to, resulting in their continued growth and staying power:

Quality, Fresh, Health (fresh produce, broad selection) – 66% of shoppers say they’re seeking ways to “improve their health and wellness through the foods and beverages they consume”

Social Responsibility & Community Involvement (community involvement, locally grown, green, employee retention, acknowledgement of local ethnic groups) – 45% of shoppers purchase locally grown products 1-3 times a month

Convenience (smaller store formats, intelligent merchandising, “ready-to-eat” solutions)

Value (balancing with quality, channel blurring) – 35% of shoppers cite cost as a major obstacle to healthy eating

Loyalty and Rewards (refined private label offerings, online promotions, loyalty programs) – shoppers indicate they will spend the same or more on private label in 2011

Digital Communication (in-store signage, flyers, coupons) – in 2010, digital coupon usage increased by 59%

The following are some key examples of innovation that respond to these trends.

USA Grocery Trends - Heading This Way?

Source: Watt 2011

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93%Shop Local &

Say They Always Will

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Owning Health - Whole Foods

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Owning Health - Whole Foods

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Owning Health - Whole Foods

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Owning Health - Whole Foods

Whole Foods profitability doubled last quarter - Sales increase by 12%

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Grocery Stores Lose Grip on Fresh

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Specialty Stores are the Star

Postal Code

Breakfast Casserole

Thai Chicken Pizza

Rumble Cakes

Coffee

Olive Oil

Nutrition Facts and Definitions

View All

A Note To Customers About The Pizza Al Pollo AsadoRecall

Your Location: Select a State

HOME Products & Guides Recipes Stores Careers The Soapbox About Us

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Savings Delivered - Sales Delivered

65%

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Business Technology

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Re-Evaluation

Globalise

dAcceleration

Age Gap

Education Re-Engineering

Global Mobility

Free Agency

End of Retirement

Un-Bell Curve

OutrageousOutsourcing

ThoughtLeadership

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

eMemory

Robots Rise

Crowdsourcing

UnbreakableTech

Mobile MadnessSixth

Sense

Reqall.com

Reqall.com