CSDA leader of the future from John Spence

Leader of the Future

10,000 high potential employeesat top companies around the world

1. Character2. Courage3. Communication4. Collaboration5. Competency6. Compassion7. Contribution

CharacterCharacter

HONESTFORWARD LOOKING

COMPETENTINSPIRING

FAIRSUPPORTIVE

The Leadership Challenge

by Kouzes and Posner

I want a leader who will:

Tell me the TRUTH…Has a clear vision for

where we are going…Has the skills to get us

there successfully…Is excited about going

with me…And will treat me

fairly and support me along the way.

CourageTO THINK BIGTO BE BOLD

To speak the TRUTH

To be… Vulnerable

Ask GREAT questions…

Communications

and LISTEN!

SMART Communications

Shared Meaning

AuthenticityRespect

Trust

DialogueAvoid Attack

Competence

RespectDis-trust

Affection TRUST

HIGH

LOW

LOW HIGH

Concern

The 4 Cs of TRUST

“I am good at what I do… and I do it because I

care about you.”

Collaboration

What does it take to be a valued member of a team?

Develop and display competence.

Follow through on commitments.

Deliver required results.

Ensure your actions are consistent with your word.

Stand behind the team and its people.

Be enjoyable to work with.

Be passionate about your work and those you serve.

Communicate and keep everyone informed.

Help the other members of the team.

Help members of other teams.

Share ideas, information and credit.

Hold yourself 100% accountable.

• D• M• C• C• M• D

irection – vivid, clear, inspiring --- shared

easurements – specific, observable, focused

ompetence – very good at what they do

ommunication – open, honest, courageous

utual Accountability – all team members

iscipline – do this every day

CompetencyBooks

Book summaries

Audio books

Audio book summaries

Training DVDs

Seminars

i-Tunes U

Pod casts

Blogs

TED.com

BigThink.com

“The rate of internal innovation must exceed

the rate of external innovation”

II > EI

The Key To Success in the New Normal…

•Nimbleosity•Nim-bo-licous

Focus me

Know me

Care about me

Hear me

Help me feel proud

Equip me

Help me see my value

Help me grow

Help me contribute

Thank me

Compassion

Positive Culture

Fun

Family

Friends

Fair

FreedomPride

Praise

Meaning

Results

The key elements of a winning culture

1,300,000 interviews: Basic 4 + 1

Goal Setting

TrustAccountability

Communications

RECOGNITION

Wow No Surprises Cheer

Contribution

Remember…

Nothing is small