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Comprehensive and customised customer relationship and customer retention solutions from Swiss Post Solutions. Optimum customer data usage, combined with the latest technologies helps you to acquire new customers and to maintain and consolidate relationships with existing ones. What's more, it helps you to understand your customers better and to gain their long-term brand loyalty. This will help you increase your returns and optimise the effectiveness of your marketing activities. Our outsourced services include: • Customer Loyalty Management • eCommerce solutions • Billing & Payment • Document Output Visit http://www.swisspostsolutions.com to learn more about our solutions.
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Customer Relationship Excellence
Customer Loyalty, e-Commerce, Billing & Payment and Document Output Solutions that transform your most important business relationships.
Train giant increases response rate to 7.4%
Multinational energy supplier increases revenue by € 5m per annum
International Telco provider increases online sales by 70%
What headlines
will your company make
this year?
You think about...
Identifying and targeting your most valuable customers
Reaching new target groups by communicating and selling multi-channel
Making it easy for your customers to buy from you
ROMI and an efficient use of your marketing budget
We can help!
With Customer Relationship Excellence
You can nurture relationships
Increase retention
And grow sales
We help you optimize your customer relations
Realize targeted and personalized communication across channels
Implement and extend new sales channels
Customer Acquisition &
Loyalty programmes
Highly Personalized Communication
E-Business
How we can help
How do we do it?
“We help our clients get a much better insight about the needs and behaviours of their customers.”
Gerhard Schwab CEO, Central Europe & Global Services
We structure and analyze the data you have about your customers
Using the latest CRM and marketing technology
We make the best use of your data to talk to more of the right people
Say the right things at the right time to get them to buy and to stay with you longer
We design, set up and manage sophisticated customer loyalty programmes
Realize intelligent, personalized multi-channel marketing campaigns
And help you to sell conveniently and securely online…
…taking care of IT, warehousing,
shipping and after sales…
…manage risk, invoicing and credit control
…automate the whole process
from initial order to processing the
cash…
Transform your most important relationships using our powerful suite of solutions
If you are ready
It's time to talk
www.swisspostsolutions.com
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