Designing Layaway Database for Local Client

SOUTHPAW GUITARS

IMPROVING THE LAYAWAY PROCESS

PRESENTATION OUTLINE

1. Team Mission/Client Selection Analysis 2. About Our Client 3. Project Selection Analysis 4. Data Gathering 5. Current System 6. Analyzing System Problems 7. Analyzing System Needs 8. Designing Recommended System 9. Prototype

OUR MISSION

• Based at University of Houston

• Process improvement consultation firm

• Desire to ensure our client’s business success

• mission to identify, analyze, and revise inefficient processes

which may slow the client’s business growth

• Aid our clients in providing the most efficient, cost-effective, and

productive services in their leading industry.

3

CLIENT SELECTION ANALYSIS

• With mission in mind, and in accordance with requirements of the course, potential clients should require assistance with: • creating, or • redesigning

a process critical to the company’s success, but lacking some

functionality or efficiency

• Reasons for selecting Southpaw Guitars • store owner is grandfather of team member “Jasmine Arthur” • Inefficient, manual layaway process

4

THE CLIENT

- Location: 5813 Bellaire Blvd, Houston TX, 77081

- Trusted vendor of quality guitars in the Houston Area for over 35 years.

- Southpaw Products:

- Specializes in left handed guitars, - Acoustic guitars - Electric guitars - Accessories

- Southpaw Services

- Guitar maintenance - Guitar resale

ORGANIZATION BACKGROUND

6

ORGANIZATION TIMELINE

1980 1990 2010 PRESENT Opened as “Traders Corner”

Name Changed to “Southpaw Guitars”

Featured in the Houston Chronicle and Vintage Guitar Magazine

Largest left-handed guitar retailer in the United States

1981 Name changed to “Gold n Guitar Exchange”

1999 Business boomed as they started selling online

2015 Featured in Musical Merchandise Review Magazine

7

ORGANIZATION CHART

James Duncan Owner

Omar Ibarra Sales

Manager

Argenio Garza Web

Designer/Photographer

8

PROJECT SELECTION ANALYSIS

Introduction

What products are sold?

What systems are used?

What customer transactions are performed?

Where is additional inventory stored?

How is inventory maintained?

Have you considered methods of streamlining your layaway process?

How do you feel about reorganizing the storage rooms and redesigning our inventory system?

How do you feel about reorganizing the storage rooms and redesigning your inventory system?

How do you feel about creating a digital layaway form system?

PROJECT SELECTION ANALYSIS: INITIAL VISIT

10

PYRAMID

PROJECT SELECTION ANALYSIS

Options Considered: - Improving storage system by designing storage catalogue - Organizing storage area and designing a new inventory database Chosen Project: - Improve layaway system

- 2015 Annual sales totaled $950K, 20% from layaway sales ($190,000)

- Most feasible in terms of space, time, and cost - least functional at the moment

11

DATA GATHERING

DATA GATHERING: Goals

• Gathering information about the company to learn about its culture • Speaking with the key decision makers • Identify the current system being used • Through interviews, get the users opinions and feelings of the current

system • Establish a clear communication plan • Determine what the new system should accomplish

13

DATA GATHERING: Methods

Interviews - Pyramid Structure

- Used in initial meeting as an introductory mechanism - Funnel Structure

- Used to gain a better understanding of the current system’s problems

STROBE - Structured Observation of the Environment

- Used to observe key elements within the store - Played a part in project selection

14

DATA GATHERING: Strobe - Layout

15

Figure 2: Office Location: While the office is located at the rear of the store, it is still easily accessible. As noted in the STROBE elements documents, window in office encourages employee and customer interaction.

DATA GATHERING: STROBE - OFFICE

Window looks out to store

front

Employee not required to

wear uniform

Figure 3: Desk Placement: Desk located at the front of the store. While strategically placed to welcome customer, disorganization has been noted.

DATA GATHERING: STROBE – DESK AT FRONT OF STORE

Figure 4: Stationary Equipment: Merchandise displays throughout the store. As noted on the STROBE elements document, well-kept displays, adequate lighting, and warm paint colors on the walls containing merchandise provide a welcome environment for the customer.

DATA GATHERING: STROBE – MERCHANDISE DISPLAYS

Figure 5: Stationary Equipment: Storage area located under the counter at the front of the store. As described in the STROBE elements document, inadequate storage space and disorganization.

DATA GATHERING: STROBE – DESK AREA STORAGE

Figure 6: Stationary Equipment: Storage rooms located at the bar of the store. As described in the STROBE elements document, storage area is compact.

DATA GATHERING: STROBE – STORAGE ROOMS

Figure 7: Props: Located on the desk at the front of the store, this is the desktop used for point of sale purchases. As noted on the STROBE elements description, there is also a land line located here for answering customer inquiries made via telephone.

DATA GATHERING: STROBE – DESK AT THE FRONT OF THE STORE

Land Line

Credit Card Processor

DATA GATHERING: Results

- Southpaw’s current layaway process is time consuming, making it inefficient and less productive

- No secure filing system in place for record storage - Current System

- Not automated - No accountability of inventory tied to layaway orders - due to lack

of automation - Manual calculation of forward balance - room for error - Not user or customer friendly

22

CURRENT SYSTEM

CURRENT SYSTEM: Layaway Purchase Rules

• IN PERSON

• Hours of Operation

• Monday - Friday

• 10am - 6:30pm

• Saturday

• 10am - 6pm

• PAYMENT

• Charges

• Downpayment of 25% of layaway purchase

• Pay-off

• must be completed within 90 days of initiation

24

CURRENT SYSTEM: Description

LAYAWAY INITIATION

• Customer informs store associate of layaway purchase request

• Store associate annotates customer information on form

• Store associate annotates item(s) information on form

• Store associate provides receipt to customer stating due balance and retains store copy of receipt

• Item(s) tagged and stored within the store

LAYAWAY PAYMENT

• Customer informs sales associate of layaway payment request

• Customer provides copy of layaway form to store associate

• Customer makes payment and remaining balance annotated onto layaway form by store associate.

LAYAWAY PAYOFF

• Customer informs sales associate of layaway payoff request

• Customer provides layaway form to store associate

• Paid in full balance is annotated onto layaway form by store associate

• Store associate updates transition as sales in QuickBooks

• Merchandise along with receipt is given to customer

25

Enters information into layaway form Hands form to employee

Store employee annotates layaway form with

customer and payment information

Copy of layaway form given to customer

Copy of layaway form stored in company’s record books

26

CURRENT SYSTEM: Data Flow Diagram

Customer

Employee

Process information on the form

0

Item Information

Customer Information

Form Form Storage

27

Customer or employee fills out personal information such as name, home address, phone number, and customer agrees to pay deposit in order to hold a particular amount on layaway form.

Store employee annotates the total amount of merchandise and notes down the initial deposit made by the customer

Employee fills out this section to update the payment records every time when the customer makes payment

This part is filled out by employee regarding information about merchandise. This section is tagged on to the product.

7000 KIRBY DRIVE JASON OBOMEGHIE

HOUSTON TX ANIKET 832-000-0000 10/2/2016

$10 11/2/2016 *

Jason Obomeghie

FENDER STANDARD

$37.50

$599.99

$637.49

$597.49

$20.00

$20.00

$20.00 JIM

JIM

10/10/2016

10/19/2016

JASON OBOMEGHIE 7000 KIRBY DRIVE

TX HOUSTON

832-000-0000 10/2/2016

28

29

Sample Record

CURRENT SYSTEMS PROBLEMS

CURRENT SYSTEM PROBLEMS

• Form completed manually

• increased chance of human error

• sometimes not legible

• time consuming

• Inefficient tracking of layaway forms

• insufficient storage availability

• ineffective document management

• Lack of information security

31

ANALYZING SYSTEM NEEDS

ANALYZING SYSTEM NEEDS: Objectives

ORGANIZATION

• More efficient and effective layaway system which contributes to success of the business

• Improve customer satisfaction with process

• Improve process for staff

• Reduce process time, allowing for tie allocation to other taks

SYSTEM

• User friendly system

• Ensure information security

• if possible, layaway system that communicates with QuickBooks

• Provide control measure for error reduction

• Possess calculation capabilities

• Storage capacity for minimum of 5 years of record

USER

• Easy to use interface

• Credentials required

• Store owner or storage manage can add, update, delete records

• Store associate can add and update particular records

33

Analyzing System Needs: Requirement Analysis

No place to file completed layaway forms

Inventory does not reflect items tied to layaway

Customers information not protected due to a lack of

secure filing

Database for storing layaway records

Database communicates with inventory for accountability

Database with secure access for store personnel

ISSUE REQUIREMENT IMPACT

5

5

3

34

Layaway transaction not properly maintained

Layaway transactions not posted in QuickBooks

Misplaced layaway forms are not retrievable

Database calculates and maintains layaway

transactions

Database communicates with QuickBooks

Database allow storage and access to layaway forms

>= 5yrs

ISSUE REQUIREMENT IMPACT

5

2

3

35

Layaway form lacks sufficient space for pertinent data

Database with controls for entering pertinent and

accurate data

ISSUE REQUIREMENT IMPACT

4

36

Stakeholder Register

STAKEHOLDER ROLE STAKEHOLDER GROUP

CURRENT LEVEL OF

BUY-IN

INCENTIVE TO BUY-IN

DESIRED LEVEL OF

BUY-IN POWER INTEREST EXPECTATIONS/

CONCERNS

James Duncan Store Owner Client Accepts

Desires a database

that meets requirements

Advocates 5 3

Ease-of-use database that

meets all requirements and

is complete by deadlines

Omar Ibarra Store Manager Client Accepts

Desires a database

that meets requirements

Advocates 5 5

Ease-of-Use Database is complete by

deadline

Argenio-Garza

Store Associate

- Technician

Client Accepts

Desires a database

that meets requirement

Advocates 3 5

Ease-of-use database that is compatible with the point of sale system and is

complete by the deadline

37

Omar Ibarra Store Manager

James Duncan Store Owner

Argenio Garza Sales Associate-

Technician

INTEREST

PO

WE

R

HIGH LOW

HIGH

LOW

Stakeholder Analysis

38

ANALYZING SYSTEM NEEDS: Systems Proposal

• OPTIONS CONSIDERED

• Physical filing system in addition to catalogue system for maintaining location of layaway records within files

• MS Excel Worksheet which will allow store associate to add, edit, delete layaway records

• Database that will allow store associate to add, edit, or delete layaway records and maintain layaway transactions

39

Physical Filing System and Catalogue

BENEFITS

Organization

Better Tracking

More efficient than current system

DRAWBACKS

Requires additional space in store

Does not assist with maintaining transactions

40

MS Excel Worksheet

BENEFITS

Organization

Automated

More efficient than current system

DRAWBACKS

Predetermined calculations can easily be deleted

Lacks some of the functionality database would provide

41

Layaway Database

BENEFITS

Organization

Automated

More efficient than current system

DRAWBACKS

Requires more time for development- building from non

existent system

Controls

Meets authentication requirements for security

42

Because the benefits outweigh the drawbacks, this is the chosen option

for resolution of the problem Client has approved this option by way

of signed Charter

CRITICAL REQUIREMENTS ANALYSIS OBJECTIVE TREE

Efficient and Effective Layaway Record

Management System

Design database for maintaining Layaway records and transactions Requires authentication for

access

Store associate can add or update layaway records

Store owner and manager can add, update, or delete

layaway records

Communicates with inventory for accountability

Store owner and manager can send/print layaway

history report

Capable of calculating new balance once deposit, payments or payoff is

applied to layaway record

Capable of calculating layaway purchase total,

including sales tax

43

ANALYZING SYSTEM NEEDS: Scope Diagram

44

DESIGNING RECOMMENDED SYSTEM

SYSTEMS DESIGN: Entity Relationship Diagram

*Designed using the Data Dictionary contained in the Project Notebook

SYSTEMS DESIGN: Current Event Response Table

*Use Case scenarios were prepared for the design of the below Event Response Table

*Use Case scenarios were prepared for the design of the below Event Response Table

*Use Case scenarios were prepared for the design of the below Event Response Table

Process/Tables Customer Master Inventory Master Layaway Master order_intitiation

Layaway Order Payment1

Layaway Order Payment2

Layaway Order Payoff

Receive Customer Order C R C — — —

Receive Customer Initial Payment R — R C — —

Receive Customer Periodic Payments R — R R U —

Receive Customer Final Payment R — R R R C

View Reports R R R R R R

Cancel Customer Order R R D — — —

Maintain Inventory R U R — — —

Check if Product is in Stock R U R — — —

Add New Product to Inventory — C — — — —

Update Product — U — — — —

50

*Use Case scenarios were prepared for the design of the below Event Response Table

SAMPLE OF PROPOSED TEST PLAN

PROTOTYPE SOUTHPAW GUITARS

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Spartacus

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New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field in The Form Above

Cancellation Report

New Layaway

Current Layaway

Summary Report

Daily Report

Cancellation Report

Inventory Report

MAIN MENU

Lookup

Search

*Fill Any Field in The Form Above

Identification No.

Last Name

Primary Phone

Email Address

Serial No.

3601

Obomeghie

(713) 000-0000

jason.obomeghie@live.com

837483-1

Layaway Reports

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Cancellation Report

Inventory Report

MAIN MENU

Lookup

Search

*Fill Any Field in The Form Above

Function:

Identification No.

Last Name

Primary Phone

Email Address

Serial No.

First Name

Last Name

Primary Phone

Street Address

Apt. (optional)

State

Zip Code

Customer Information

Email Address

NEW LAYAWAY

Jason

Obomeghie

(713) 000-0000

7000 Kirby Drive

TX

77030

jason.obomeghie@live.com

NEW LAYAWAY

Brand

Note (optional)

Item Details

Fender

Color Black

Serial No. 837483-1

Model/Year 1983

Price $659.99

Initial Deposit $599.99

NEW LAYAWAY

Brand

Color

Serial No.

Model/Year

Price

Confirmation

Name

Phone

Address

Customer Details

Item Details

Jason Obomeghie

(713) 000-0000

7000 Kirby Drive

Fender

Black

837483-1

1983

$659.99

NEW LAYAWAY

Serial No.: 837483-1

Layaway Initiated

Identification No.: 3601

Date: 10/02/2016

Balance Due: $20.00

SOUTHPAWS 5813 Bellaire Blvd,

Houston, TX, 77081

Id. No.: Date:

Layaway Receipt

Cashier:

Brand: Color: Serial No: Model/Year Price:

Payment Record

3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99

DATE RECEIVED BY

AMOUNT PAID

BALANCE DUE

10/2 JIM $599.99 $40.00

BALANCE DUE: $40.00

Print Preview

CURRENT LAYAWAY

Purchase Info.

Search

Serial No.

Identification No.

*Fill Any Field

First Name

Last Name

Primary Phone

Jason

Obomeghie

(713) 000-0000

Email Address jason.obomeghie@live.com

837483-1

3601

CURRENT LAYAWAY

Brand: Fender

Color: Black

Serial No.: 837483-1

Model/Year: 1983

Price: $659.99

Layaway 3601

Name: Jason Obomeghie

Phone: (713) 000-0000

Address: 7000 Kirby Drive, Houston, TX, 77030

Customer Details

Item Details Transaction History

Initial Deposit: $599.99

Payment Due: $40.00

Payment $20.00

CURRENT LAYAWAY

Jim

Jim

$20.00

$20.00

Transaction History

Oct 10th

Oct 19th

Date Received By Amount Paid Balance Due

$20.0

$0.00

CURRENT LAYAWAY

Serial No.: 837483-1

Layaway Payment

Identification No.:3601

Date: 10/10/2016

Balance Due: $20.00

SOUTHPAWS 5813 Bellaire Blvd,

Houston, TX, 77081

Id. No.: Date:

Layaway Receipt

Cashier:

Brand: Color: Serial No: Model/Year Price:

Payment Record

3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99

DATE RECEIVED BY

AMOUNT PAID

BALANCE DUE

10/2 JIM $599.99 $40.00

10/10 JIM $20.00 $20.00

BALANCE DUE: $20.00

Print Preview

SOUTHPAWS 5813 Bellaire Blvd,

Houston, TX, 77081

Id. No.: Date:

Layaway Receipt

Cashier:

Brand: Color: Serial No: Model/Year Price:

Payment Record

3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99

DATE RECEIVED BY

AMOUNT PAID

BALANCE DUE

10/2 JIM $599.99 $40.00

10/10 JIM $20.00 $20.00

BALANCE DUE: $20.00

Print Preview

SUMMARY REPORT

3601

3601

Jim

Jim

Transaction History

Oct 2nd

Oct 10th

Date Identification No. Employee Client

$40.00

$20.00

Due Paid

Oct 19th 3601 Jim

$599.99

$20.00

$20.00 $0.00

Jason Obomeghie

Jason Obomeghie

Jason Obomeghie

Client: Jason Obomeghie

Payment Received: $639.99

SOUTHPAWS 5813 Bellaire Blvd,

Houston, TX, 77081

Id. No.: Date:

Layaway Receipt

Cashier:

Brand: Color: Serial No: Model/Year Price:

Payment Record

3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99

DATE RECEIVED BY

AMOUNT PAID

BALANCE DUE

10/2 JIM $599.99 $40.00

10/10 JIM $20.00 $20.00

10/12 JIM $20.00 $0.00

BALANCE DUE: $0.00

Print Preview

DAILY REPORT

3601

7546

Jasmine

Aniket

Layaway History

Oct 20nd

Oct 20th

Date Identification No. Employee Client

$549.99

$40.00

Due Paid

Date: 10/20/2016 - 10/20/16

Oct 20th 9382 Mike

$50.99

$800.00

$20.00 $347.57

Alexis Patin

Blake Jobs

Robert Frost

8470

6284

Jasmine

Aniket

Oct 20nd

Oct 20th

$256.89

$405.40

Oct 20th 9846 Sandra

$420.00

$100.00

$120.00 $797.57

Sylvia Platt

Micheal Mbah

Leonard Cohen

Payment Received: $1510.99

Payment Due: $2397.42

INVENTORY REPORT

3761

7546

Lefties

Lefties

Inventory History

Oct 2nd

Oct 10th

Date Serial No. Vendor Brand Price

Vendor: Lefties

Oct 11th 9382 Lefties

$500.99

$800.00

$200.00

Gibson

Fender

Ibanez

8470

6284

Lefties

Lefties

Oct 16nd

Oct 20th

Oct 25th 9846 Lefties

$420.00

$100.00

$120.00

EPS

Yamaha

Lucero

Qty.

2

5

1

7

3

5

Total Cost $1510.99

Qty. 23

Date Identification No. Employee Client Due Payment

Id. No.: 3601

3601 Oct 10th Jim Jason Obomeghie $20.00 $639.99

DAILY REPORT

Date Identification No. Employee Client Due Payment

Id. No.: 3601

3601 Oct 10th Jim Jason Obomeghie $20.00 $639.99

DAILY REPORT

7546 Aniket Oct 12th

Date Identification No. Employee Client

$40.00

Due Payment

Id. No.: 7546

$800.00 Blake Jobs

DAILY REPORT

Date Identification No. Employee Client Due Payment

Id. No.: 9382

Oct 19th 9382 Mike $20.00 $347.57 Robert Frost

DAILY REPORT

Date Identification No. Employee Client Due Payment

Id. No.: 8470

8470 Jasmine Oct 20th $256.89 $420.00 Sylvia Platt

DAILY REPORT

Date Identification No. Employee Client Due Payment

Id. No.: 6284

6284 Aniket Oct 25th $405.40 $100.00 Alexis Patin

DAILY REPORT

Date Identification No. Employee Client Due Payment

Id. No.: 9846

Oct 26th 9846 Sandra $120.00 $797.57 Leonard Cohen

DAILY REPORT

INVENTORY REPORT

Redirecting…

to “Vendor”’s site http://19.343.623.29

CANCELLATION REPORT

No Data

No Information to Display

Daily Report

5813 Bellaire Blvd, Houston, TX, 77081

SOUTHPAWS

Date Identification No. Employee Client Due Paid

3601

7546

Jasmine

Aniket

Oct 20nd

Oct 20th

$549.99

$40.00

Oct 20th 9382 Mike

$50.99

$800.00

$20.00 $347.57

Alexis Patin

Blake Jobs

Robert Frost

8470

6284

Jasmine

Aniket

Oct 20nd

Oct 20th

$256.89

$405.40

Oct 20th 9846 Sandra

$420.00

$100.00

$120.00 $797.57

Sylvia Platt

Micheal Mbah

Leonard Cohen

Payment Received: $1510.99

Payment Due: $2397.42

Print Preview

Date: 10/20/2016

Inventory Report

5813 Bellaire Blvd, Houston, TX, 77081

SOUTHPAWS

Date Serial No. Vendor Brand Price Qty.

37611

7546

Lefties

Lefties

Oct 2nd

Oct 10th

$50.99

$800.00

Oct 11th 9382 Lefties

2

5

1 $20.00

Gibson

Fender

Ibanez

8470

6284

Lefties

Lefties

Oct 16th

Oct 20th

$420.00

$100.00

Oct 25th 9846 Lefties

7

3

5 $120.00

EPS

Yamaha

Lucero

Total Cost: $1510.99

Qty: 23

Print Preview

Vendor: Lefties

Summary Report

5813 Bellaire Blvd, Houston, TX, 77081

SOUTHPAWS

Date Identification No. Employee Client Due Paid

3601

3601

Jim

Jim

Oct 2nd

Oct 10th

$40.00

$20.00

Oct 19th 3601 Jim

$599.99

$20.00

$20.00 $0.00

Jason Obomeghie

Jason Obomeghie

Jason Obomeghie

Payment Received: $639.99

Print Preview

Client: Jason Obomeghie

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Cancellation Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field in The Form Above

Log Out

Are you sure you want to log out now?

Confirm Cancel

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field in The Form Above

Cancellation Report

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field in The Form Above

Cancellation Report

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field

Cancellation Report

Management

Edit Layaway

Cancellation

Inventory

Employee

New Layaway

Layaway

Current Layaway

Summary Report

Reports

Daily Report

Inventory Report

MAIN MENU

Identification No.

Last Name

Primary Phone

Lookup

Email Address

Search

Serial No.

*Fill Any Field in The Form Above

Cancellation Report

Confirm

Login

Password

Spartacus

•••••••••••••••••••

Username

MANAGE: Edit Layaway

Purchase Info.

Search

Identification No.

Last Name Obomeghie

3601

Layaway 3601

Customer Details

Item Details

MANAGE: Edit Layaway

Name:

Phone:

Address:

Serial No.:

Price: $659.99

Confirm

Payment Details

Deposit:

Payment Due:

Jason Obomeghie

(713) 000-0000

7000 Kirby Drive, Houston, TX, 77030

837483-1

$599.99 $600.00

$40.00 $39.99

Serial No.: 837483-1

Layaway Edit

Identification No.:3601

Transaction Date: 10/10/2016 11:43 AM

New Balance Due: $39.99

MANAGE: Edit Layaway

Edit Date: 10/29/2016 2:15 PM

Customer: Jason Obomeghie

MANAGE: Cancellation

Purchase Info.

Search

Identification No.

Last Name

Date 10/20/2016

Layaway History

Date Identification No. Employee Due

Date: 10/20/2016 - 10/20/16

3601

7546

Jasmine

Aniket

Oct 20nd

Oct 20th

$549.99

$40.00

Oct 20th 9382 Mike $347.57

8470

6284

Jasmine

Aniket

Oct 20nd

Oct 20th

$256.89

$405.40

Oct 20th 9846 Sandra $797.57

Client

Alexis Patin

Blake Jobs

Robert Frost

Sylvia Platt

Micheal Mbah

Leonard Cohen

MANAGE: Cancellation

Layaway History

Date Identification No. Employee Due

Date: 10/20/2016 - 10/20/16

3601

7546

Jasmine

Aniket

Oct 20nd

Oct 20th

$549.99

$40.00

Oct 20th 9382 Mike $347.57

8470

6284

Jasmine

Aniket

Oct 20nd

Oct 20th

$256.89

$405.40

Oct 20th 9846 Sandra $797.57

Client

Alexis Patin

Blake Jobs

Robert Frost

Sylvia Platt

Micheal Mbah

Leonard Cohen

MANAGE: Cancellation

Are you sure you would like to delete layaway ‘————’ ?

Delete

Cancel Confirm

Serial No.: 837483-1

Layaway Cancelled

Identification No.:3601

Date: 10/10/2016

Customer: Jason Obomeghie

MANAGE: Cancellation

Input Inventory

Submit

Qty.

Vendor

Serial Number:

Brand

Lefties

837483-1

Gibson

Category Guitar

2

MANAGE: Inventory

Price $500.99

Serial No.: 837483-1

Input Succesful

Identification No.:72673

Date: 10/10/2016

Amount Paid: $500.99

MANAGE: Inventory

Brand: Gibson

Category: Guitar

Qty: 2

Employee Information

Submit

First Name

Last Name

DOB

Bruce

Wayne

10/10/1968

Id. No. 6256

MANAGE: Employee

Privilege: Manager Employee Manager

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Submit

Username

Password

Retype Password

Spartacus

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MANAGE: Employee

DOB: 10/10/1968

User Created

Name: Jason Obomeghie

Id No: 6256

MANAGE: Employee

Username: Spartacus

Manager Privilege:

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Thank You