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About as simple as you can get to start flow mapping Business Processes!
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Generic Process Modeling
Input(s) Output(s)
METRICS: Process Metrics: Cycle Time; Variability (Quality)
Result Metrics: Cost; Cash; Revenue; Capital
RACI: Who’s who in the Zoo and what do they do:
Accountable, Responsible, Consult, Inform
Process Characteristics
• e.g. “lag”/store
• e.g. Build, assemble, draft
• e.g. Overnight, high-yield
• what does this step “do”
Transformation Occurs or State Change
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