Gina Watkins: Grow Your Nonprofit with Email & Social Media

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Nonprofits need to leverage every tool to get new members, dedicated volunteers, and donors, donors, and MORE donors! Learn how to integrate email marketing with social media to broaden your social footprint. This interactive session will feature live case studies, tips, tools and new technologies that will help your email “go social”— inspiring broader reach, instant action and long-term engagement.

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Grow Your Nonprofitwith Email & Social MediaSimple Strategies for Nonprofits

© 2013

Gina M. WatkinsRegional Development Director

Constant Contact

gwatkins@constantcontact.com

facebook.com/Constant Contact (DC Capital Region)

twitter: @GinaWatkins

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Facebook LinkedIn InstagramTwitter Pinterest Youtube

WHERE ARE YOU TODAY?

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traditional marketing

find

keep

convert

new marketing

find

keep

convert

MARKETING HAS CHANGED

“Flip The Funnel: Retention is the New Acquisition”-- Joe Jaffe (@jaffejuice)

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ENGAGEMENTthe new word-of-mouth is

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EMAIL IS HARD TO BEAT• lots of physical,

measurable response

• easy to brand with colors + logos

• helps to measure and monetize social media

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FORWARD& SHARE

Your new best friends.

Make it easy to share.

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38%Source: Litmus, “Email Client

Market Share,” April 2012

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at its core, marketing is abouteliciting a physical and measureable

RESPONSE

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PHYSICAL, MEASURABLE RESPONSE

click ordownload

come tothe storeor office

schedulea session

donate call

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you can be your authentic self

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you have an advantage

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NOW, LATER OR NEVERthree little words that rule your world

• who is it “from?”• what’s the “subject?”• when do you send your communication?

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WHO IS IT FROM?winning the battle of priorities

how will you be most recognizable?

CAN-SPAM Actgo to www.business.ftc.gov and search “CAN-SPAM”

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LOOK GREATbrand consistency

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SUBJECT OR HEADLINEwinning the battle of priorities

2SECONDS2WORDS 2TODAY

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WHEN TO SEND & POSTWHEN TO SEND & POST• for social media

• 3-5 times a week is plenty• use automated tools to help

• for email• monthly is most common • when are they likely to take action?

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1. divide your list into 3 groups of people

2. select three days in the week to test

3. send your e-mail, watch for best response

FIND YOUR BEST DAY

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FIND YOUR BEST TIME4. use same 3 groups

of people5. select three times on

the day with the best results

6. send email at 3 different times of day

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WHEN TO SEND & POST

best day best time

DO NOT BE ROMANCED BY A HIGH

OPEN RATE – MEASURE ACTIONS!

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• Any day 35 - 67% don’t see images by default• text links get more clicks than buttons• place your logo left or center in email• include company name in text• key action must be above scroll line• do not give too many choices• make all images clickable (and with text labels)

PRACTICAL ADVICE

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YOU CAN DO THIS.AND YOU CAN START WITH A SMALL LIST

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Q&A

gwatkins@constantcontact.com

facebook.com/Constant Contact (DC Capital Region)

twitter: @GinaWatkins