Helping customers find you online - Rand Fishkin at Business of Software Conference 2014

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Presented at Business of Software Conference, Rand Fishkin (Moz founder and all round great guy) presents his summary of what to love and what to leave in SEO for 2014. In a constantly changing field, Rand stands out as presenting the clearest and most accessible advice on what should work to help your customers find you online. Watch if you have any responsibility for finding customers, creating content or building marketing.

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Rand Fishkin, Wizard of Moz | @randfish | rand@moz.com

Cracking the SEO Code for 2015: Tactics to Love vs. Leave

This Presentation Is Online

Here:bit.ly/seoloveleave

A brief look at how SEO has evolved over the past five years.

What Changed?

Ranking algorithms are far more complex – more inputs, more subtlety, more quality checks.

#1:

Advancements in User Data SignalsVia Eric Fischer

An Uncanny Ability to Spot Editorial VS.

Manipulative Links

Keyword Matching is Now Intent Matching

Personalization by History, Device, Location, and Google+

SEO has become a job description, not a job title.

#2:

Analysis of LinkedIn Profiles

SEOs Have Learned that Just Doing Their Jobs Often Isn’t Enough

And, that the title “SEO” may limit influence

Policing of webspam is more aggressive, more difficult to recover from, & less evenly applied.

#3:

Non-Editorial Links Are More Dangerous Than Ever

Google is shortening searchers’ paths and disintermediating content creators.

#4:

Less Opportunity in Many Simplistic “Give Me the Answer” Queries

No Traffic For You, NFL

No Traffic For You, City of

Boston!

No Traffic For You, Moz!

No Traffic For You,

Hubspot!

Less Opportunity In Some Non-Simple Queries, Too:

If You’re Expedia, These Results Suck…

Almost 6 Billion queries/day

But It May Mean More Opportunity in the Long Tail

The ubiquity of social media has broadened the field of “influencers.”

#5:

1997-2011:The Linkerati Rule

the Web

Via Forrester Research

13% of web users can amplify content

2012-Present: We Are All Potential Amplifiers

Via Pew Research Data

72% of web users can amplify content

Disappearing data makes SEO more challenging to measure and improve.

#6:

Keyword Referral Data is Gone

On average, 87.5% of keywords from Google are now “not provided” (source)

A Significant Portion of Search Traffic May Be Falsely Hidden in

“Direct”

Groupon’s experiment showing up to 60% of traffic reported as “direct” may be organic search

How do these changes affect which tactics we can still pursue vs. those we must leave behind?

So…

Great SEO Is No Longer Just “SEO”

KeywordsLinks

Crawl Rankings

SEO in 2004

Great SEO Is No Longer Just “SEO”

Keywords

LinksCrawl

Rankings

SEO in 2014Social

Content

Design & UX

Speed

AccessibilityEmail

Press & PRCX

WebspamMobile

InternationalizationLocalization

Our Job: Choose the Tactics that MarryOur Strengths to Our Opportunities

No tactic will be right for everyone.

But, awareness of our potential arsenal is essential.

Tactics to Leave Behind vs. Tactics to

Embrace for the Future:

KeywordResearch

AdWords-Only Discovery

AdWords-Only Discovery

Leave It Behind

AdWords + Suggest + Customer Data

Many queries with 100s or 1000s of monthly searches don’t show up in AdWords but will show up here.

My favorite tool for keyword suggest research: Keywordtool.io

This tool makes the process easier.

Popular questions, phrases, and terms that your audience uses in web forums/social media are excellent sources of keyword data expansion

ContentCreation

Create & Scale Keyword-Targeted Pages of “Good, Unique Content”

This is a LONG page from Angie’s List that ranks #1 for “Best Plumbers in Medford, OR”

This is the ONLY “unique content” on that page

You’re dreaming!

Think you can build pages like that and rank?

Create & Scale Keyword-Targeted Pages of “Good, Unique Content”

Leave It Behind

Modern Criteria for Content:One-of-a-Kind – doesn’t appear elsewhere on the web

Relevant – contains content the engines can interpret as on-the-topic to the searcher’s intent & phrasing

Helpful – resolves the searcher’s query in a useful, efficient manner

Uniquely Valuable – provides information that’s unavailable (or hard to get) elsewhere

Great UX– is easy & pleasurable to consume on any device

A Great Example from Genius.com

Accurate, readable lyrics

Uniquely valuable annotations

A community of contributors

One click to play

Data re: popularity& activity

LinkBuilding

Acquire Links Via Directories, Forums, Account Profiles, etc.

Acquire Links Via Directories, Forums, Account Profiles, etc.

Leave It Behind

Acquire Links w/ Off-Topic Infographics & Embeds

Acquire Links w/ Off-Topic Infographics & Embeds

Leave It Behind

Acquire Links By Scaling Up Guest Posting & Commenting

Acquire Links By Scaling Up Guest Posting & Commenting

Leave It Behind

The Truth:

Google doesn’t want to count links

you can “build.”

The Truth:

Google only wants to count links you editorially “earn.”

Instead, Build Relationships

My haircut place built a relationship & partnered with a local sex toy shop – now both get more branding, exposure, customers, & links!*

*partnering with nearby sex toy shops may not be the perfect bizdev action for everyone

Use Content to Drive Editorial Links

Aim for Resource Pages & Blogrolls

Buy Exposure that Leads to Links(not the links themselves)

Social Media& SEO

Share Socially to Get Rankings

No doubt about it – there’s a strong CORRELATION between tweets (and Facebook and Google+ shares) and higher rankings.

Share Socially to Get Rankings

No doubt about it – there’s a strong CORRELATION between tweets (and Facebook and Google+ shares) and higher rankings.

Leave It Behind

Social Impacts SEO Indirectly

This blog post from OKTrends earned 100s of links after launch

Social shares expose content to those who might link to it (and amplify in other ways)

G+ is the Exception for Logged-In Results

Because I follow Mark on G+, what he shares/+1s can usually ranks higher when I’m logged into my Gmail.

ContentMarketing

Publish Content to Get Links & Rankings

Blog Post

Blog Post

Article

Article

Blog Post

Publish Content to Get Links & Rankings

Blog Post

Blog Post

Article

Article

Blog Post

Leave It Behind

Links & Shares Skew to the Top 5% of Content

http://www.simplereach.com/blog/facebook-continues-to-be-the-biggest-driver-of-social-traffic/

There’s No Prize For Hitting Publish

Rules for Content Investments:Strategic & Relevant– the content must tie to business goals and fit with your branding

Targets Likely Amplifiers – there should be an obvious answer to the question “who will help spread this content and why?”

Cannot Be Fire & Forget– most content will fail; you need to be willing to invest longer and harder than the competition to find success

Need Inspiration? Check out Buzzsumo

Buzzsumo – my favorite tool for researching the competitive content landscape

MeasuringROI

Traffic & Performance by Keyword

Pre-2012 Post-2012

Traffic & Performance by Keyword

Pre-2012 Post-2012

Leave It Behind

Instead, Measure Search Traffic Performance by Page (or Section)

Observing the pages that receive search visits can get close to the old keyword-based performance reports.

And/Or Use Estimates in SEO Software Packages

If you use a tool like Conductor, Searchmetrics, or Moz Analytics, you can see predictions for KWs sending traffic to given

pages

Attribution Models

This is how most companies (& software packages) do web analytics by default

Attribution Models

This is how most companies (& software packages) do web analytics by defaultLeave It Behind

Attribution Models

A model something like this makes far more

sense.

Pro Tip: Note which channels are frequentlypart of your overall conversion process

Many times, these contain channels that can’t be tracked, and you’ll only miss them if you stop investing

The Best ROI Often Comes from Non-Measurable, Serendipitous Marketing

SEO is getting harder

But, that high barrier to entry means greater opportunity for those who succeed.

Rand Fishkin, Wizard of Moz | @randfish | rand@moz.com

bit.ly/seoloveleave

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