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Not only is JIRA a great project management tool, it makes for a killer asset in fighting a disaster. Learn how Sycorr leveraged the flexibly of JIRA and GreenHopper to create a real-time disaster recovery system that any enterprise disaster team would love. Dashboards, triage, detailed reporting, and a living disaster recovery plan are some of the things you can have too! With one day of setup and a little planning you can impress your boss and have the Swiss Army Knife to fend off your own flood, tornado, earthquake, zombie apocalypse, or angry nerd attack.
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How to: Survive a Zombie Apocalypse"
Jeremy Neuharth!
Managing your disaster recovery efforts in JIRA"
Founder, Sycorr"
Who is Jeremy Neuharth?"• Atlassian’verse"• JIRA & Confluence
administrator since 2005"
• GreenHopper user since 2008"
• Assisted five organizations with JIRA deployments"
• Outside the Atlassian’verse"
• Works in the financial services (banking) sector"
• Involved in multiple disaster recovery efforts"
Managing a Disaster is Rough"• Inherently, it has many unknowns"• The dreaded “Disaster Recovery
Binder”"• How do you keep everyone on
the same page"
Is There Something Better?"• Solution 1"
• A Live Disaster Recovery Plan"
• Solution 2"• Manage the Unknown with
a Simple Triage"
What is a “Live” Recovery Plan?"• Concept from a Scrum (Agile) Backlog"• Each item is:"
• Contained within a single JIRA issue"
• Can be reprioritized at any time"
• Has key data in order to “recover” the item"
Reminder Even a “live” plan must be reviewed
Example “Living” Recovery Plan"
Why is This Great?"• JIRA is Living Documentation"
• Have details in JIRA or linked to other systems"
• Reprioritize quickly using GreenHopper’s global ranking"
• Easily add data with custom fields"
• Flexibility during a disaster"• Have the JIRA project ready-to-go at any time"
• Simplistic Clarity of Interface and Information"
Plug-in GreenHopper
#summit12
Have an entire disaster recovery plan on a
secure USB key with JIRA! Be prepared for
even a #ZombieApocolypse.
A Simple Triage"
1 Issue 2 Issue 3 Issue 4 Issue 5 ….
Prioritization
Issue
Issue
Work Assignments
Impediment/Completion
Reporting
Qu
eue
Example: Triage Dashboard" Queue
Overall
Live Info
Whose Pain
How is the Plan
Why is This Great?"• This is what JIRA does…. issues & workflows"• Easy and quick visualization with dashboards"• Brings everything to a command center"• It is what your teams are used to using"• Social features like “@” mentions are huge timesavers"
#summit12
Even a #ZombieApocalypse can’t beat the
JIRA’s ability to manage and visualize issues
in a disaster.
How to Create Your Own"• Dust off the JIRA workflow engine"
• Create a simple workflow that MATCHES your situation"
• Use built-in fields"• Components = Business Units"
• Version = Time (Date)"
• Labels = On the Fly Grouping"
How to Create Your Own"• Use custom fields"
• Recovery Objectives "
• Pre-Assigned Teams, Systems, etc"
• Create a JIRA project"
• Start adding items to your plan"
• Create handouts and training to support the new simplified process"
Plug-in VergoSLA
Take Aways!
• A complete DR plan should cover a Zombie Apocalypse"• Thinking outside the binder makes things easier"
• JIRA & GreenHopper are a great solution for DR"
• With very little effort (a day or two) any company could
have a DR solution setup and started in JIRA"
Thank you!
+1.701.212.1155
jneuharth@sycorr.com
@jneuharth
linkedin.com/in/jneuharth
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