Kronos - Aligning Marketing, Sales and Training to Prioritize Enablement Investments

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Effectives sales enablement training doesn’t come in a one-size-fits-all program, but is best when it’s tailored to specific needs within the sales organization. Hear how Kronos brought its sales and marketing teams together to identify and prioritize sales enablement needs and in the process, developed a new mechanism, the sales leadership council, to ensure those needs were met.

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1 © KRONOS INCORPORATED September 23, 2013 © KRONOS INCORPORATED September 23, 2013

Aligning to Prioritize Enablement Investments

Barb Vlacich, VP, Presales & Sales Effectiveness

2 © KRONOS INCORPORATED September 23, 2013

3 © KRONOS INCORPORATED September 23, 2013

What are the goals of Sales Enablement?

•  Ensure we are in a position of expertise so people will look to us for solutions to their problems

•  Prove how we are uniquely experienced at solving these issues.

•  Create and position the value of our solution, including business impact.

•  Give the customer the specific reasons that they need to act now.

And do this all in a way that we are always moving the deal forward.

4 © KRONOS INCORPORATED September 23, 2013

Sales & Marketing Alignment

5 © KRONOS INCORPORATED September 23, 2013

“Malysa has basically become Rob’s COO...”

Charlie DeWitt, Kronos, VP of Industry Marketing

6 © KRONOS INCORPORATED September 23, 2013

Three Steps to Successful Sales Enablement

1.  Create an “It’s All About Me” Culture 2.  Do Not Prioritize Sales Enablement Needs 3.  Treat Everyone Differently

7 © KRONOS INCORPORATED September 23, 2013

Create an “It’s All About Me” Culture

8 © KRONOS INCORPORATED September 23, 2013

What are the goals of Sales Enablement?

•  Ensure we are in a position of expertise so people will look to us for solutions to their problems

•  Prove how we are uniquely experienced at solving these issues.

•  Create and position the value of our solution, including business impact.

•  Give the customer the specific reasons that they need to act now.

And do this all in a way that we are always moving the deal forward.

9 © KRONOS INCORPORATED September 23, 2013

Do Not Prioritize Sales Enablement Needs

9

10 © KRONOS INCORPORATED September 23, 2013

Have Sales Set the Priorities for You: Sales Management Council

•  What stands in the way of your Reps success?

•  What stands in the way your success as a manager?

•  What are the most important Selling skills?

11 © KRONOS INCORPORATED September 23, 2013

Sales Management Council

•  Latest trends in Sales

•  Operational Improvement discussions

•  EC round tables

•  Leadership training

•  Pilots

12 © KRONOS INCORPORATED September 23, 2013

Sales Management Council

13 © KRONOS INCORPORATED September 23, 2013

Sales Management Council

14 © KRONOS INCORPORATED September 23, 2013

Treat Everyone Differently

15 © KRONOS INCORPORATED September 23, 2013

Ryan Ryan Ryan

16 © KRONOS INCORPORATED September 23, 2013

Skill Assessment Reports

17 © KRONOS INCORPORATED September 23, 2013

18 © KRONOS INCORPORATED September 23, 2013

What are the goals of Sales Enablement?

•  Ensure we are in a position of expertise so people will look to us for solutions to their problems

•  Prove how we are uniquely experienced at solving these issues.

•  Create and position the value of our solution, including business impact.

•  Give the customer the specific reasons that they need to act now.

And do this all in a way that we are always moving the deal forward.

19 © KRONOS INCORPORATED September 23, 2013

Three Steps to Successful Sales Enablement

1.  Create an “It’s All About Me” Culture 2.  Do Not Prioritize Sales Enablement Needs 3.  Treat Everyone Differently

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