Localization for Rich Media, Websites & Interactive Content: Expert Tips & Best Practices

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Leveraging interactive and rich media assets for global reach can present a variety of strategic and technical challenges for localization managers. From a messaging standpoint, rich media assets for global campaigns must communicate core messages while satisfying local communication expectations. From a technical standpoint, creating multiple-language versions of assets can be a cumbersome, time-consuming, and an expensive undertaking. In this webinar presentation, Viewstream CEO John Assalian offers expert tips and best practices to approaching the localization of videos, screencasts, and interactive presentations, from front-facing messaging and communication to the back-end programming and metrics. Learn expert approaches to initial creation of localized assets that help expedite the localization process. Get an inside look into leveraging tools such as Wordpress, XML and Flash for fast iteration of localized content, giving you the flexibility you need to rapidly iterate across languages. Using real-world examples from Viewstream’s portfolio, you will have a chance to see these techniques in action. John will also be available to answer any questions you may have about your asset localization processes.

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Localization for Rich Media, Websites, & Interactive Content: Expert Tips & Best Practices

John Assalian, CEO

John AssalianFounder & CEO, ViewstreamSan Francisco & Seattle

Viewstream provides rich media localization services, including Flash demos, videos, product demonstrations, screencasts, interactive assets, websites, and more. With strategic and technical expertise to back our localization work, we are a leading content creator with global reach.

Content Growth

Vendor Web Page Count Plus 15x over the past five years

Source: IDG Connect, Bob Johnson, Analyst, n=389, October 30, 2008

% Global Growth of Internet Usage 2000 – 2010

Africa Asia Europe Middle East

North America

Latin America/

Caribbean

Oceana/Australia

0

500

1,000

1,500

2,000

2,500

Source: http://www.internetworldstats.com/stats.htm

Internet Growth in Asia

China and India possessed nearly 500 million internet users in 2008.

By 2015, that number will increase to 1.2 billion users.

Source: http://stocks.investopedia.com/stock-analysis/2010/investing-in-the-next-internet-boom-ewt-cqqq-chib-alvr-bidu1006.aspx

What has caused this growth in Content?

• Lower cost of digital technology– Cheaper production and storage– Faster creation of assets

• Easier, cheaper distribution– Global hosting of multimedia assets

• Customer expectations– Prospects around the world want multimedia content

• Global reach of the enterprise– Growth in many companies comes in China, Brazil and

India

• Some examples

Video

Video

Rich Media ComponentsAudio

Video

Text

Animation

Interactivity

Production Localization

• Production Localization– Minimum changes to assets– Globalized content for general audience– Rapid production– Typically not mission-critical content

Strategic Localization

• Strategic Localization– Content story– Nuanced changes to asset based on target

language & region– Target-specific content and messaging

• Traits– Adjusts content to specific audience expectations– Higher cost/low volume

Steps To Rich Media Localization

Project/Content

Requirements

Translation Production QA & Testing

Tracking & Metrics

Script Translation

Challenges to Multimedia Localization

• Scheduling• Gathering Project Requirements• Managing Assets• Quality Control

• Best Practices

Keep Localization In Mind

Keeping Localization in Mind

• Focus your market – geographic, linguistic• Identify need – what must be localized?• Ensure project assets can be edited

Key Challenge: Maintaining Objectivity

24

Make It Simple

Making it simple

-Keep navigation/UX simple- Identify what does & does not need to be localized-Localize components only when necessary-Don’t try to do too much

Globalize the Content

26

Globalization Considerations

• Brand/Product Messaging• Market Language• Visual Representation• User Experience Expectations

Organize your assets

Multimedia Asset Types

• Script• Video• Animation• Audio• Programmatic (Meta/XML)

Make Room for Flexibility

Flexibility

• Keep onscreen type to a minimum• Provide space/time for varying word lengths

QA Every Bit32

Quality Assurance

• Translation Quality• Visual Review• Functional Testing

Localization In Action

41

42

43

44

Moving Forward

Rich Media Localization Vendor

• Expertise in the latest digital technology• Global tracking• International hosting• Awareness of brand requirements• Sensitivity to cultural expectations

John Assalianjohn@viewstream.comwww.viewstream.com

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