People First! Building a Modern Learning Ecosystem (Learning 2016)

PEOPLE FIRST! The Approach to Building

a Modern Learning Ecosystem

#learning2016@JD_Dillon

JD DillonPrincipal Learning Strategist

Workplacelearningcapabilityis broken.

$130B spent each year

34% of employees receive 0 ongoing training

57% say training is boring + ineffective

70% are actively disengaged

Axonify Ipsos Reid Research2015 Training Industry

Gallup

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The Modern Employee

Bersin Research Bulletin, Meet the Modern LearnerNovember 26, 2014

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On average, employees give their organizations’ learning and development opportunities a Net Promoter Score of…

DETRACTORS(-100)

PROMOTERS(+100)

-31

Degreed, How the Workforce Learns in 2016, 1/2016

L&D’s Declining Reputation

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Characters property of Warner Brothers …

L&D is the Coyote.

The workplace is the Road Runner.

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L&D often adds to the noise + confusion people deal with in the workplace.

Today’s employees demand better workplace support.

76% want more learning

70% want bite-sized learning

88% want learning to be fun + engaging

92% want learning to be personalizedAxonify Ipsos Reid Research

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How can L&D close the gap + provide right-fit, valuable experiences.

CAPABILITY is more important than LEARNING.

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Learning is just 1 way to get there.

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L&D must take a holistic view of workplace performance + evolve tactics + skills.

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We must align strategies + tactics with the realities of the modern networked organization.

Bob Mosher + Conrad Gottfredson

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We must focus on the most important part of training – what happens AFTER the training.

Industry leaders are driving capability by reimagining their learning ecosystems.

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This requires that we consider everything that impacts the person within the ecosystem.

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It’s time to EVOLVE – not just replace – our support tactics.

MODERNLAYERS of a

ECOSYSTEMLEARNING

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Unstructured

Structured

Shared Knowledge

Performance Support

Continued Reinforcement

Management Support

On-Demand Training

Formal TrainingCriticality

Content

Motivation

Behaviors

Analytics

AVAILABILITY

PR

IOR

ITY

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CONTENT EXPERIENCE

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A modern learning ecosystem must equally support connected + disconnected employees.

Capability through Continuous Learning3 to 5 Minutes Every Day

The world’s LARGEST beverage company, retailer, automotive company, professionalservices firm, pharmaceutical company and multinational conglomerate use Axonify.

3.5 79%

> 80% 81%

Employee microlearning moments per week

Voluntary participation rates

“Axonify has made me more knowledgeable and effective”

Enjoy and recommend Axonify as a way to learn

Axonify Delivers Axonify Users SaySource: 2014 Axonify End User Survey

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Continuous Learning Experience

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The person is at the center of a continuous learning experience design + surrounded by right-fit tactics + content.

Reinforcement

Behaviors

Analytics

Motivation Feedback

Shared Experience

Community of Knowledge

Continuous Learning Experience

Events

Online Content

Experience

Messaging

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Knowledge Growth

Business Results

Unstructured

Structured

Shared Knowledge

Performance Support

Continued Reinforcement

Management Support

On-Demand Training

Formal Training

AVAILABILITY

PR

IOR

ITY

@JD_Dillon

Talk ecosystems

Think PERSON first, employee second

Map your current learning ecosystem

Find your REAL performance gaps

Design your experience

Align your tactics

Start small | Think BIG

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To support the modern workplace, L&D must escape the “training bubble.”

And recognize that EVERYTHING impacts EVERYTHING when it comes to performance!

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For L&D to provide real value and evolve behavior, the person –not the employee - must be at the center of our learning ecosystem.

www.slideshare.net/JDDillon

ReimaginingYourOrganization’sApproachtoKnowledgeSharing

It’sgonnabeAWESOME!

Tuesday,November15,2016|8:30am– 4:30pm

Pre-ConferenceWorkshop

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In Real Life …

jddillon.com

jdillon@axonify.com

PEOPLE FIRST! The Approach to Building

a Modern Learning Ecosystem

#learning2016@JD_Dillon