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“In times of change, Learners Inherit the Earth.
While the Learned find themselves equipped to
deal with a world that no longer exists”
Eric Hoffer Social Writer (1902-83)
Adding Value through Leadership Development
Anurag Kumar CPO & VP Human Resources
PepsiCo
Key Questions for the session
Why Leadership Development ?
Why a Systematic Approach ?
Who are the Leaders we need to Lead Change ?
Do leaders shape organizations or do organizations shape leaders ?
What are the implications of a leadership strategy to your – talent acquisition, – talent sustainability, – leadership practice
Who am I?
Roller-coaster of Experiences – Danfoss, ICI & Times of India – PepsiCo’s 7+ jobs in 17 years
Lived & Breathed development
– 66% related assignments – Exposed to more than half the
world’s practices
PepsiCo Team & Family – Pepsi-fied all the way – Through thick & thin
PepsiCo Page
A Company with Purpose With 22 Billion $ brands
Why Leadership Development ?
Why Leadership Development?
• The hierarchical model ‘simply doesn't work anymore’.
• ‘Leading from Behind’ requires a change in mindset and
different set of skills
• Innovation will drive our future: We need leaders who
build communities that have innovative agility.
• Breeding the Best Learners to breed the Best Leaders.
Why Leadership Development?
Leadership Quality
Only 38 percent of the 12,423 leaders
reported that the quality of leadership in their organization is very good or
excellent.
100% 4% 7%
80%
22%
31%
60%
40%
20%
0%
43%
28%
3%
HR LDR
39%
21%
3%
Excellent
Very Good
Good
Fair
Poor
Leadership Quality Related to Organizational Performance
Organizations with the highest quality leaders were 13 times more likely to outperform their competition in key
bottom-line metrics
100%
80%
78%
60% 53%
40% 27%
20%
6% 9%
0%
Poor
Fair
Good
Very Good
Excellent
Leadership Quality
Pe
rce
nta
ge o
f Le
ade
rs R
atin
g Th
eir
Org
aniz
atio
n’s
O
vera
ll P
erf
orm
ance
Aga
inst
Th
eir
Co
mp
eti
tors
Source: 2011 Center for Leadership Council
Why A Systematic Approach?
We run the risk
Source: 2011 CLC Global Leadership Survey.
Process is King
• Global Economy & new rules mandate the ‘right’
way of doing business to succeed/ sustain in the
long run.
• Excellence requires running Talent processes like
Business processes.
• If you can’t measure it; how will you sustain it.
Developing Future Leaders (PepsiCo’s Example)
• Creating robust processes around each key leadership transition
• Provide access to the heightened self awareness and tools to
help assess and address gaps.
Integrated Talent Management
• Driving Synergies is old school -> Move to integrating our approach as 1 talent management.
• The chain is as weak as its
weakest link (silos).
• PepsiCo Example: Holistic Talent Sustainability means clear linkage from Objectives to measures and from rewards to career opportunities.
Organizational Insights & Measures (PepsiCo’s Example)
Values Bench 360
System Wide
Governance Development Hogan
EOC Org Planning MQPI
Org Level Individual Level
Are we delivering on our
promise to shareholders?
Are we playing the business
partner role?
Are we getting right inputs
for development?
Who are the Leaders we need to Lead Change ?
Who are they?
• Investors having increasing interest in the integrity
and ethics of leaders.
• PepsiCo’s Perspective:
– Cultivate Authentic Leadership
– Build Organization Savvy leaders
– Global & Glocal ( Strategic, Learning & Cultural Agility)
– Leading Change is half the leadership battle
Find or Develop? (PepsiCo’s Example)
Assisted Assessment
People Planning
70% - Critical Experiences
On the job learning
20% - Coaching,
feedback, mentoring
10% - Formal training
Based on
Developmental Needs
Accumulate Experience
Talent pool for
Senior Most Roles
Optimizes Future Leader development by moving talents into stretching assignments that develop multiple critical experiences
IDENTIFY DEVELOP MOVE
Do leaders shape organizations or do organizations shape leaders?
CHARACTER
VALUES
MOTIVATIONS
PERSONALITY
11
A Contagious, Virtuous Cycle
PERSONAL ABILITY (IQ, EQ…)
INTENT & BEHAVIOR
CHARACTER
VALUES
MOTIVATIONS
PERSONALITY
12
A Contagious, Virtuous Cycle
13
A Contagious, Virtuous Cycle
CHARACTER
VALUES
MOTIVATIONS
PERSONALITY
PURPOSE
LEADERSHIP LEGACY
“SHADOW” OF THE LEADER
PERSONAL ABILITY (IQ, EQ…)
INTENT & BEHAVIOR
PURPOSE
LEADERSHIP LEGACY
“SHADOW” OF THE LEADER
ORGANIZATION WIDE IMPACT
14
A Contagious, Virtuous Cycle
CHARACTER
VALUES
MOTIVATIONS
PERSONALITY
PERSONAL ABILITY (IQ, EQ…)
INTENT & BEHAVIOR
The implications of Leadership Strategy
Key for Global Leaders
• Strengthening the core
while ensuring future-
proof plans
• Identifying high potential
leaders while developing
the right processes for
succession, performance
and experiences
‘Educating the individual is the most valuable investment.
It represents the foundation for progress
and development.’
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