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THE STRATEGIC INTERVENERS

1st & 2nd Floor, D-614, Chittaranjan Park, NEW DELHI – 110 019

+91-11-65702422,URL: www.percontsi.com

Email: info@percontsi.com

PERCON

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•Development of ‘Business Darwinism’

•Forced to change direction at short notice

•Product feature changes do not have a lasting effect

•Technology has taken the driver’s seat

•Even newer technology is fuelled by people-initiatives

The Recent Happenings

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WHY DO YOU NEED US?

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The only way to addressThe only way to address these issues?these issues?

•Cross Functional Teams Cross Functional Teams

•Cooperative and collaborative relationships with customers Cooperative and collaborative relationships with customers

•Introspection on a continuous basis Introspection on a continuous basis

•Technology based initiatives that are people-drivenTechnology based initiatives that are people-driven

•Realising the criticality of management and people skills Realising the criticality of management and people skills

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How does PERCON help? -1

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How does PERCON help? - 2

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THE TOOLS THAT PERCON

USES

► Organisational Assessment (Diagnostic Studies)

► Force Field Analysis

► Nominal Group Techniques

► Appreciative Inquiry

► Training

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THE TOOLS THAT PERCON

USES

► Brainstorming

► Benchmarking

► Reformulation of Methods

► Individual Coaching & Counselling

► Group Coaching & Counselling

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THE TOOLS THAT PERCON

USES

► Psychometrics

► Post-Psychometric Test Counselling

► Assessment Centres

► Restructuring

► Audits

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THE TOOLS THAT PERCON

USES

► Gap Analyses

► Retraining and...........

......Reinforcing the inputs!!!

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1.IMPROVED COMMITMENT

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2.GREATER FLEXIBILITY & MULTISKILLING

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3.INCREASED QUALITY CONSCIOUSNESS

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4.ENHANCED CUSTOMER GRATIFICATION

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5.ESPRIT DE CORPS

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6. LOWER ATTRITION

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7. HIGHER PRODUCTIVITY

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8. STRIVEN CONTEMPORARINESS

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The Deliverable Model

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Organisation A

People: •Are inconsistent in performing practices.•Displace responsibility.•Indulge in ritualistic practices.•Are emotionally detached

Processes: •Are undocumented and in a state of inconsistency in the face of change.•Tend to be driven in an ad hoc, uncontrolled and reactive manner by users or events.•Have a chaotic or unstable environment.

Morphing

Organisation A

People: •Are committed and own responsibility.

•Become resilient.•Are interdependent.•Become customer-oriented.•Look forward to learning & development.

Processes: •use metrics to measure

•can adapt to particular projects without measurable losses of quality or deviations from specifications•are driven towards the ‘big picture’ and continuous improvement

TRANSFORMATION

RETENTION

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The Ones Behind Morphing

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The long sinewy road and the milestones!!

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1988

19952000

20052008

PERCONPERCON

Any people initiative

Training initiative

Holistic initiative

MORPHING

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