Personality and attitude

PERSONALITY

What is personality …………

• Characteristic pattern of thinking feeling and acting .

Five major perspectives on personality…….

• PSYCHONALYTIC - unconscious motivations…..

• Trait -

specific dimensions of personality….

HUMANISTIC – inner capacity for growth…...

SOCIAL-COGNITIVE – influence of environment………

HERIDITY – physical stature ,physical

stature……

THE MYSERS BRIGGS TYPE INDICATOR

•Extraverted versus introverted –

Extraverted individuals are out going ,sociable , and assertive.

Introverted are quiet and shy.

•Sensing versus intuitive –

Sensing types are practical and routine and order ,they focus on detial.

Intuitive rely on unconscious process and look at the “Big Picture”.

•Thinking versus feeling –

Thinking types use reason and logic to handle problems.

Feeling types rely on their personal values and emotions.

•Judging versus preceving –

Judging types wants control and preferred their world to be ordered and structured.

Perceiving types are flexible and spontaneous.

The big five personality model

Extraversion : Dimension captures one’s comfort level with relationships.

Agreeableness : Dimension refers to an individuals propensity to defer to others.

Conscientiousness: Dimension is a measure of Reliability .

Emotional stability: people with Positive emotional stability to be calm , self confident, and secure.

people with Negative tends to be nervous, anxious, depressed, and insecure.

Openness to experience : Dimension addresses once range of interests and fascination of novelty.

Extremely open people are creative , curious and artistically sensitive.

Big five TRIAT Why it is relevant What does it affect?

Emotional stability - Less negative thinking and fewer negative emotion- Less hyper-vigilant

Higher job & job satisfaction-lower stress levels

Extraversion - Better interpersonal skills- Greater social dominance- More emotionally expressive

-higher performance-enhanced leadership-higher job and life satisfaction

Openness - Increased learning- More creative- More flexible& autonomous

- Training performance -Enhanced leadership-More adaptable to change

Agreeableness - Better liked- More compliant and conforming

-higher performance-lower levels of deviant behaviour

Conscientiousness - Greater effort& persistence- More drive and discipline- Better organizing & planning

-higher performanence-enhanced leadership-greater longevity

ATTITUDES

What is attitude…………..

- Attitudes are evaluate statements (either favorable are unfavorable

events)- Attitudes are complex.

Main components of attitude ...

• Cognitive component (Evaluation)• Affective component (feeling)• Behavioral component (action)

Sources of attitude……….

•Direct experience with the object

•Classical conditioning

•Operant conditioning

• Family and peer groups

•Neighborhood

• Socio-economic background

•Mass communications

Major job ATITTUDES………

• JOB SATISFACTION Describes a positive feeling about the job.

• JOB INVOLVEMENT closely related to psychological empowerment.

• ORGANIZATIONAL COMMITMENTidentifying with your employing organizational

commitment. (affective , continuance , normative commitments)

JOB SATISFACTION

• Job satisfaction and customer satisfaction.• Job satisfaction and absenteeism• Job satisfaction and turn over• Job satisfaction and work place deviance

Job dissatisfaction……….

• EXITDirecting behavior toward leaving the organization

• VOICEConstructively attempting to improve conditions , discussing problems with superiors…….

• LOYALITYoptimistically for conditions to improve….

• NEGLECTAllowing conditions to worsen………

CHANDA D KOCHAAR

PRESENT CEO OF ICICI BANK

ABOUT CHANDA D KOCHHAR

• SHE WAS BORN ON NOV 17th 1961 IN JODHPUR, RAJASTHAN.

• BACHELOR DEGREE FROM JAI HINDH COLLEGE, MUMBAI.

• MASTER DEGREE IN MANAGEMENT STUDIES FROM JAMANLAL BAJAJ INSTITUTE OF MANAGEMENT STUDIES.

• SHE JOINED IN ICICI AS A MANAGEMENT TRAINEE IN 1984.