Project Management Hospitality

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Executive Summary: Hospitality as an industry, experiences common ‘peaks and valleys’, seasonality, location and advertising in addition to customer service and an appreciation for food and wine as an ‘art’, but it’s a business. Learn easy methods to maintain and grow for times when the market / economy slows down the flow of traffic. Learn how to plan and prevent those predictable slower times. Grow into effectively building your assets for the future. Rating: Business, Non-Technical

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“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Project Management

An OverviewBy Stacey L. Vernooy

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

LOCATIONFebruary 9th, 2007

Media Drinks DJ Food SecurityTicket SalesStaff

LCBO Beer Store Other + ICE

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Organizational Culture

Owner / Operator

Dining Room Kitchen

Salad Pasta GrillSales & MarketingStaff /

Human ResourcesOperations

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Function Arrangements Day :

Sun / Mon / Tues / Wed / Thurs / Fri / Sat

Date : YYYY – MMM – DD

Time : AM / PM

Status : Pending / Approved

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Function Arrangements Organization : < Company Name >

Post As : < any outside or inside signage >

Contact : < function details >

On Site Convenor : < during the event who are the ‘point

people >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Billing Arrangements Address : < billing address > City : < billing city > Prov / State : < billing prov / state > Code : < billing postal code > Telephone :< contact phone # > Fax : < contact fax > Billing Instructions :

< event close / invoice net 30 > Deposit : < amount paid >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Function Time

Start / Finish Room

Maximum accomodation per room standing or seating and available seating arrangements

#’s Expected / Guarenteed

Price Setup

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Setup -- Tables

Head Table < Yes or No > Display Table < Yes or No > Registration Table < Yes or No > Reserved Table < Yes or No > Table Cloths < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Setup -- Compliments

Table # ‘s ( alpha or numeric )< Yes or No >

Napkins < Yes or No > Ashtrays < Yes or No > Flowers < Yes or No > Candles < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Setup -- Staffing

Cake < Yes or No > Band / DJ < Yes or

No > Waiter < Yes or

No > Socan Fee < Yes or

No > Other < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Audio / Visual -- Equipment

Podium < Yes or No > Risers < Yes or No > Flip Chart < Yes or No > Projection < Yes or No > Labour $ < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Audio / Visual -- Equipment

Overhead < Yes or No > Screen < Yes or No > Microphone < Yes or No > Other Equipment < Yes or No > Other Personnel < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Beverage Requirements

Host Bar Start / Finish

Cash Bar Start / Finish

Wine with Dinner < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Beverage Requirements

Liqueur ( Premium ) < Yes or No >

Domestic Beer < Yes or No >

Imported Beer < Yes or No >

Soft Drinks < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Beverage Requirements

Aperitif < Yes or No > Liqueur < Yes or No > Wine < Yes or No > Other < Yes or No >

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Food & Beverage Requirements

Menu Selections ‘Feature Drink’

a cocktail to compliment or customize the night Light Reception

appetizers served or available on a side station Appetizers ( Soup or Salad selection ) Entrees ( Beef, Chicken, Salmon, Pasta )

Rolls with butter for the table Wine Selection to be served with dinner: Additional bottles available on guest request < Yes or No >

Dessert ( Cheesecake, Crème Brule, Pie, Chocolate Cake )

Soft Drinks, Coffee & Tea included ( often a standard )

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Promises & Contracts

“The devil is in the details”

The finer points of having a good working relationship with the social committee, event co-ordinators and serving staff. Knowing your ‘point people’.

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Promises & Contracts

“Bartender Fee of $80.00 will apply if sales are less than $300.”

Large events require additional staffing and when the additional staffing is not required costs need to be allocated.

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Promises & Contracts

“ The above prices include applicable taxes and serve charges.”

“Guaranteed #’s are due 2 working days prior to the function. The guaranteed or attendance #, whichever is greater, will be charged. “ Large events require additional staffing and

when the additional staffing is not required costs need to be allocated. KNOW YOUR GUESTS !!

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Promises & Contracts

“We reserve the right to provide suitable function should attendance vary. “

“Deposit is non-refundable.”

“CANCELLATION NOTE: If cancellation notice is not received 5 business days in advance, full room rental fees will be applied.”

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Agreement – Rules of Thumb

“Signatures and our word”

Client & Catering representative signature and date.

YYYY-MMM-DD

“Creative Sales and Marketing, IT strategies”ACE Management Group

Designed by Stacey L. VernooyPhone: 905-333-5698

ACE_management_group@hotmail.com

Thank you

Questions, Concerns, Comments

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