Reward and recognition June 2013

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Half day open training event on reward and recognition held in Mississauga.

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The rewarding experience gets recognized

by Toronto Training and HR

June 2013

Page 2

CONTENTS5-6 Definitions

7-8 Base pay 9-10 Total rewards and compensation

11-12 Expectancy theory and reward13-14 The wage mix15-18 Wage curves19-20 Job evaluation21-22 Managerial reward in Fiji23-24 Reward risk25-26 Performance-related reward plans27-28 Relationship between pay equity and motivation29-30 What should recognition be like?31-37 A recognition strategy38-39 Effective recognition programs40-41 Peer recognition42-43 Characteristics of successful programs44-46 How to reward and recognize employees 47-49 Pay trends in a difficult economy

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Introduction

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Introduction to Toronto Training and HR

Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking10 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:

Training event designTraining event deliveryReducing costs, saving time plus improving employee engagement and moraleServices for job seekers

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Definitions

Page 6

Definitions• Pay• Why are rewards given?• Primary objectives of

reward systems• Extrinsic and intrinsic

rewards• Typical reward categories • Earnings management• Recognition• Types of recognition• Formal and informal

recognition

Page 7

Base pay

Base pay• Job-based pay• Person-based pay

Page 8

Page 9

Total rewards and compensation

Total rewards and compensation

• Direct and indirect• Objectives• Links with other HR

functions• Designing a pay-for-

performance system

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Page 11

Expectancy theory and reward

Expectancy theory and reward

Page 12

Page 13

The wage mix

The wage mix• Internal factors• External factors

Page 14

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Wage curves

Wage curves 1 of 3

Wage curves 2 of 3

Wage curves 3 of 3

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Job evaluation

Job evaluation

Page 20

Non quantitative/job versus job

Quantitative/job versus job

Non quantitative/job versus scale

Quantitative/job versus scale

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Managerial reward in Fiji

Managerial reward in Fiji• Who sets the criteria for

rewards?• Factors likely to have an

impact on the achievement of rewards

• Criteria used for monitoring management performance

• Consequences for unfavourable performance

• Meet/Beat targets and incentives

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Page 23

Reward risk

Reward risk• Types of reward risk• Rankings of reward risk

faced• Perception of reward risk• Reward risks by sector• Changes in the reward risk

strategy • Reward risk management• Future risks

Page 24

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Performance-related reward plans

Performance-related reward plans• Individual performance

reward plans• Collective/group short-term

incentives• Organization-wide long-

term incentives• Criticisms of performance-

related reward plans• Importance of contextual

factors• International

considerationsPage 26

Page 27

Relationship between pay equity and

motivation

Relationship between pay equity and motivation

Page 28

Page 29

What should recognition be like?

What should recognition be like?• Immediate• Simple• Timed well• Public• Personal• Celebratory• Sincere

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A recognition strategy

A recognition strategy 1 of 6

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A recognition strategy 2 of 6COMPONENTS• Linkage to business

strategy• Three-dimensional• Procedures• Objectives• Continuous improvement

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A recognition strategy 3 of 6PROCEDURES

• Recognizing day-to-day behaviours

• Nominations • Selection criteria • Notification • Selection• Procedure for taxes

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A recognition strategy 4 of 6PROCEDURES (CONTINUED)

• Event planning guidelines

• Process improvement procedures

• Process for committees and adding members

• Budgeting• Tracking

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A recognition strategy 5 of 6MANAGEMENT RESPONSIBILITY

• Strategy• Involvement• Resources• Accountability• Review

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A recognition strategy 6 of 6OTHER CONSIDERATIONS

• Measurement• Communication• Training• Events and celebrations• Change and flexibility

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Effective recognition programs

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Effective recognition programs

• Objectives• Assessing impact • Manager• Team member• Why bother with

recognition?• How to go about it• Avoiding recognition traps• Praise• Reprimands

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Peer recognition

Peer recognition

• Definition• What should an effective

program do?• What does it require?• Examples

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Characteristics of successful programs

Characteristics of successful programs

• Immediate• Simple• Timed well• Public• Personal• Celebratory• Sincere

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How to reward and recognize employees

How to reward and recognize employees 1 of 2

• Link rewards to organizational goals

• Involve employee preferences

• Communicate the program• Recognize relevant actions• Reward in a timely manner

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How to reward and recognize employees 2 of 2

TYPES OF INITIATIVE• Public acknowledgement• Token of appreciation• Development opportunities• Low-cost perks

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Page 47

Pay trends in a difficult economy

Pay trends in a difficult economy

1 of 2• Increasing focus on pay for

performance• Alignment of compensation

with business objectives• Bigger raises-for those who

earn them• Smaller merit pay, larger

variable pay budgets• Creative budgeting

breakouts• Broader compensation

benchmarkingPage 48

Pay trends in a difficult economy

2 of 2• More non-monetary

rewards• Recalculation of

replacement costs• Huge focus on retention• Restrictions of extra pay• Better communication with

employees• Updated compensation

policies

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Conclusion and questions

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Conclusion and questions

SummaryVideosQuestions

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