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Why you need it now.
Dedicated to Employee Performance.
Traditional Training acts much like a waterfall…
Traditional Training acts much like a waterfall…
Process Overview
Traditional Training acts much like a waterfall…
Process Overview
Traditional Training acts much like a waterfall…
Process Overview
In-Classroom Practice
Traditional Training acts much like a waterfall…
Process Overview
In-Classroom Practice
Traditional Training acts much like a waterfall…
Process Overview
In-Classroom Practice
Evaluation
Traditional Training acts much like a waterfall…
Process Overview
In-Classroom Practice
Evaluation
The question is, what happens next?
Data from ACA International, 2004
With 30% of what we see and hear in class being retained…
Many SAP End Users feel like this:
SAP
End User
Traditional Training
In the late 1990s EPSS, Simulations, and eLearning arrived to save the End User.
With a well-oiled support system in place, the end user was safe…
Traditional Support Model
…until Change came along.
…until Change came along.
Traditional Support
SAP Upgrade
Job Role ChangeInaccurate Support
Material
TurnoverSkills Erosion
Leaving our End User floundering.
What is Insite doing about this?
Taking what was open ocean…
And turning it into a water park.
RESITE Monitor
Training & Documentation(HR, CoE, Management)
RESITE Monitor
Training & Documentation(HR, CoE, Management)
RESITE Monitor
Training Funnel Training Funnel
Training & Documentation(HR, CoE, Management)
RESITE Monitor
End User with Tailored Training, Support and SST
Training Funnel Training Funnel
Self Serve Trainingand Support
Self Serve Training Defined.
General User Performance
General User Performance
Training & Documentation
General User Performance
Training & Documentation
Online Support
Self Service Training
General User Performance
Training & Documentation
Online Support
How does Self Serve Training Work?
Currently 25% of all individuals involved in an SAP system login at Test.
Turn the star green.
This sends them safely down the river of qualification. . .
While Training + Documentation can maintain watch on their progress
through the RESITE Monitor interface.
Process Interactive
SAP Test
SAP Production
SAP Development
SAP Global Rollout 2009
Early SMB Test Results with Self Serve Training:
The Balance of Human/Technology Elements
The Balance of Human/Technology Elements
In-Classroom Introduction
The Balance of Human/Technology Elements
In-Classroom Introduction
Real Time Self-Evaluation
The Balance of Human/Technology Elements
Process Interactive
In-Classroom Introduction
Real Time Self-Evaluation
The Balance of Human/Technology Elements
Process Interactive
In-Classroom Introduction
Real Time Self-Evaluation
Continued Self-Evaluation
SAP Production
Upgrade, New Implementation, Roll-out
65% Competency Rating
Cooperative Community Environment
100% Real SAP
Thank you.www.insiteobjects.com
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