Social Media and the Sales Cycle

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Presentation for Marketing Profs

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how social media aligns with the sales cycle

chris brogan - new marketing labschris@chrisbrogan.com@chrisbrogan#mprofs

metypist

this isn’t magic

social media are tools that allow for a different kind of interaction. it’s up to you tomake good things happen with the tools. use them bluntly, and they are no more effective than anything else.

from audience

to community

wiifmframework / lead gen / support / promotion

a sales marketing frameworkconnect wild ideas to actionable steps

they aren’t easy

not at all

these tools aren’t crazysquint and you recognize the sales cycle

prospecting

prospecting

pipeline

prospecting

pipeline

sale

prospecting

pipeline

sale

support

prospecting

pipeline

sale

support

r&d

prospecting

pipeline

sale

support

r&d

LISTENINGCONTENT MKTG

prospecting

pipeline

sale

support

r&d

LISTENINGCONTENT MKTG

LISTENINGCOMMUNITY

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCONTENT MKTG

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCOMMUNITY

LISTENINGCONTENT MKTG

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCOMMUNITY

LISTENINGLISTENING

CONTENT MKTG

they drive a strategylistening, experience, presence

they drive the sales cyclelead gen / support / promotion

listening and lead gen

05_ listening

support

promotion

06_ experience

HTTP://WWW.FLICKR.COM/PHOTOS/RICHARDSTOWEY/118272308/

07_ presence

HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/

HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/

reward the faithfulmy canadian club experience

make an online presencesetting up a few accounts

twitterfacebooklinkedinyelpupcoming.orgdopplr

some tools to look intosick of hearing about twitter yet?

toolstwitter , facebook, blogs, email marketingprivate community, location-based apps

physical tools: flip , podcasting, mobile

listening as marketingthe roger smith hotel, new york city

cafe-shaped conversationshow do you make meaningful relationships?how does it bring in leads?

connect connectbuild small powerful networks

some resourcesGoogle:

“grow bigger ears”“if I started today”“chrisbrogan outposts”

http://www.chrisbrogan.com/best-of/

questions?chris@chrisbrogan.comtwitter.com/chrisbrogan617.759.3639