SRTech Manchester

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SRTech13 Roadshow - Manchester

Don’t forget the candidateRussell Beck

Head of Consulting

26 April 2013

Who are Impellam?

• Possibly the largest recruitment services company you have not heard of!• Multi-band strategy• Global business; 5th largest staffing company in the UK• 271 outsourced contracts• £1.6bn of recruitment spend under management• 55,000 placements weekly

What have we done to recruitment?

• The job went on-line…… prices went down, volumes went up• We put the CV online……. labour went down, volumes went up• We put the application online…….. effort went down, volumes went up

What does this mean?• Sourcing activity dropped and recruitment became reactive• We loved the benefit without realising the inefficiencies• Recruitment consultants became “rejection consultants”• We created haystacks and then complained about not finding needles• We implemented technology to help; and put distance between us and the candidates• Today we use even more technology to try and “engage”

What do candidates really want…?

Contact in

formati

on

Email

job al

erts

Job searc

h by postc

ode

Details o

n the pro

cess

Real time ap

plication tr

acking

Informati

on about c

ompany

Industry N

ews

Mobile sit

e/Smart

phone App

Links

to So

cial n

etworks

Blogs an

d socia

l conte

nt20%

30%

40%

50%

60%

70%

80%

90%The irony is, they want to engage with you…

…. to get a job

…. and to know more about you

BUT, on their terms

Impellam candidate survey; % respondents who scored ‘features as very important or somewhat important’

How do we help candidates…?

40%Of traffic to a

FTSE corporate web site is

career related

139:1Application to hire ratio via

job boards

56:1Application to hire ratio via

corporate web site

Why isn't it easy?

Where does the time go…?

Recruitment process

0.5 21

0.5

10

312

5

2

5

21 1

Role authorised

Book briefing

Take brief

Approve brief

Attract

Sift and screen

Submit CVs

Obtain feedback

Book (and wait for) 1st interviews

Interview feedback

Book (and wait for) 2nd interviews

Interview feedback

Offer approved

Verbal offer

28%Of Time To Hire is

spent sourcing candidates

When we have them, how do we treat them…?

What do we tell them?

What do we ask them for?

What do we judge/select on?

Nice to havesor

Absolutes?

Good and

Bad?

The process

“Salary consummate with experience”

UsernamePassword

EmailName

AddressMobile numberHome number

AvailabilitySource of application

Killer questions…RTW

SalaryQualifications

ExperienceHobbies

Diversity statsAttachments

Etc

What do you actually judge them on?

74%Of data collected was not used to select the

candidates

When we have them, how do we treat them…?

The Application Process

30 mins?

Test Videoi/view

Data

Data

Once in the process what do we do…?Why can’t we add value…?

What do we select on?

Intellect

Values

Motivators

Behaviours

Experience

75%accurate

25%accurate

Hard tochange

Easy tochange

Potential

Capability

Even with great Social Media, you may not have great candidate experience.

Pretend to be a candidate; put yourself in their shoes.

Focus on the basics.

ThanksRussell Beck

07710 898904 russell.beck@impellam.com

SRTech13 Roadshow - Manchester

Recruitment Crowdsourcing:Super-charge your supply-chain

John Paul Caffery

Founder & CEO

A new approach to sourcing talent

1. Internal Direct Sourcing

2. External Direct Sourcing

3. Agency Suppliers

4. Crowdsourcing Suppliers

A new approach to finding talent

A new approach to sourcing talent

TheJobPost is a crowdsourcing

platform enabling employers

to access the UK’s entire

recruitment industry as one supplier

A new approach to finding talent

First identified by Jeff Howe – Wired Magazine in 2005

Crowdsourcing is when a company takes a job once

performed by employees, and outsources it in the form of

an open call to a large group of people using the internet

A new approach to finding talent

A smarter way to solve complex problems

20

Crowdsourcing platforms that we all use

Recruitment: Perfect for Crowdsourcing

Crowdsourcing allows a company to involve large

groups of specialists to:

• Extend visibility and reach

• Leverage specialist knowledge and experience

• Improve speed and delivery

A new approach to finding talent

Our platform is already delivering

• 34,000 specialist UK recruiters registered on the platform

• Over 300 UK employers users

• Average of 3 recruiters engaged per vacancy

• Current CV to interview ratio of 3:1

• Typical reduction in recruitment fees of 10-15%

• Salary range posted between £20,000 - £150,000

A new approach to finding talent

TheJobPost: Super-charge your supply-chain

• Add an extra dimension to existing sourcing channels

• Access the extended UK recruitment community

• One platform, one contract

• Choose when to present vacancies to recruiters

• Set the fee level

• Each vacancy presented to a focused selection of potential suppliers

• Only suppliers that believe they can deliver will pay to access the role

• Once engaged, communicate direct and retain end to end control

A new approach to finding talent

Employer - Posts a job asking for engagement

Recruiter - Reviews the vacancy market by sector

Recruiter selects the job & pays to engage

Review applications & feedback

Employer/Recruiter – Easy on-going communication

A simple solution that offers real returns

• One contract– easy access to a network of 33,000 recruiters

• Set the fee– vary fee level by role, sector, urgency or versus your PSL

• Access new suppliers with fresh talent pools – trial a range of recruiters in a controlled manner

• Standalone or integrate with your ATS– dependent on volume

A new approach to finding talent

We deliver excellent results for these companies

A new approach to finding talent

Super-charge your supply-chain

A new approach to finding talent

SRTech13 Roadshow - Manchester

Richard BunkhamE-Recruitment Specialist

14 September 2010

Page 33

Empowering line managers to become virtual recruiters

• The University recruitment environment is complex, consisting of 163

departments, 38 colleges & 6 Permanent Halls

• 12,500 staff

• Approximately 2200 recruitment activities 2011/12

• Recruitment is devolved - 256 recruitment administrators

• Main university jobs page, additionally 76 departmental web pages where

jobs are advertised

Page 34

Evidence based approach to recruitment

Candidate Centred Recruitment

Management Information Tracking Innovation and Pilots

Involvement from Line Managers

Informed RecruitmentAdvice

Aggregators

Social Media

Segment your applicant pool

Page 35

Candidates are central to the recruitment process

Understand your applicants journey. How do they approach their job search?

Where do they spend time online? How do they communicate with their peers?

What information are candidates receiving during the recruitment process and from who?

Page 36

What we have achieved at the University of Oxford over the last 2 years

Recruitment Advertising Spend 2009 - 2010 2010 - 2011 2011 - 2012

Advert costs £776,323.90 £347,951.57 £215,977.50

Year on year reduction 55% 38%

Total number of jobs advertised 1754 1911 1945

Total number of paid adverts 836 388 248

By value online 14% 35% 51%

By volume online 20% 48% 74%

Page 37

How have we done this?Advertisement source 2011 2012 Percentages

% Applied % Shortlisted % Appointed

Agency 0.1% 0.1% 0.1%

Job Centre 0.7% 0.5% 0.1%

Press 0.4% 0.6% 0.4%

Social media 0.9% 1.5% 0.9%

Unknown 1.6% 1.4% 2.7%

Online 11.4% 11.3% 6.9%

Jobs.ac.uk 30.0% 23.5% 16.3%

Word of mouth/referral 4.9% 8.6% 13.2%

University website 50.0% 52.5% 59.3%

Grand Total 100.0% 100.0% 100.0%

Understand your applicants, their job search behaviour and go where they are going.

£105k

Page 38

Recruitment from social media sources 2011- 2012

Source Facebook.com Linkedin.com Twitter.com Blogs

Applied 54 331 26 10

Shortlisted 12 51 8 3

Offer Accepted 1 3 3 1

Page 39

What prompted the changes in our approach?

Changes in applicant behaviour• The majority of applications and appointments come from unpaid sources

• Referral, word of mouth and social media account for 14% of appointments: our 3rd most successful source of appointments

• What we wanted to do is broaden this route out and make it easier for staff to share jobs and applicants to share jobs with their professional networks

Page 40

Which social media are we using?

Social Media Activity Levels

LinkedIn 3,333 followers February 201214,996 followers April 2013

Twitter@UniofOxford.Jobs@juliansavulescu@ethicsinthenews @Oxford @OxHumanities @Politics Oxford @Oxford shop @MedSci_Oxford @oxmartinschool @said@oxfordalumni

Followers 5011,545 1,50044,0005001191,500903,3978503,315

Facebook Departmental Facebook

635,478 followers: lots of overseas studentsApproximately 25

Page 41

Main Social Media Channel LinkedIn

• 4,646 registered users list Oxford University as their current employer

• Number of members in higher education (UK and globally Dec 2012)• 82K UK 9M ROW

40% of followers of the Oxford company page list research as their sector

Six main ways we use the product but focusing on sharing

1. Post a job like any other job board

2. Sharing jobs with managers professional network

3. Managers and specialists posting the job in groups relevant to the roles

4. Mine the database for skill matches and make direct approaches

5. Passively - using an algorithm LinkedIn matches and suggests suitable jobs

6. Building our company followers Page 42

Other Social Media Channels

Twitter

• Set up Jobs @ and automate tweets – main use is for others to re-

tweet

Facebook

• More than one account for the University

• Staff interact with jobs on their own personal Facebook pages

ResearchGate

Online community only open to researchers, academics and Pharma

Blogs and forums

• Ask academics and researchers where they hang out online – ask

them to contribute information about jobsPage 43

Implementing a new approach to recruitment

• Recruitment marketing not just job adverts • Recruitment administrator needs to understand the job

and meet the line manager • Constructive challenge / evidence with line manager• Line manager allocate time to recruitment activities • Monitor recruitment activity while the recruitment

campaign is open and adapt approach if needed • More communication with applicants • Peer to peer recruitment marketing

Page 44

Challenges

• Radical change in approach • Educating staff involved with recruitment

activity and line managers • Planning realistic time frames • Links with the marketing department • Allocate time to proactive searches • Budget• Push back not for Higher Education • Resource intensive

Page 45

Key Points

• Recognise that line managers understand the job better than anyone else

• Encourage line managers and team members to become more involved in

the marketing of job opportunities to their professional networks

• Understand the recruitment needs of your applicant pool

• Clear applicant pathway and landing pages fit for purpose

• Engage with talent, within social media communities and attract them to

the most relevant part of your web site

• Continually evaluate your success and adapt as sites and technologies

change

Page 46

CONTACT DETAILS

RICHARD BUNKHAM

E-RECRUITMENT SPECIALIST

M:07961 102 481

RICHARD.BUNKHAM@IT.OX.AC.UK

RICHARD@NEWRECRUITMENTSOLUTIONS.COM

LINKEDIN GROUP

SOCIAL

MEDIA IN UNIVERSITY AND HIGHER EDUCATION REC

RUITMENT

Page 47

SRTech13 Roadshow - Manchester

Can the selection process ever maintain a positive candidate experience?Kirstie Kelly

TheJobPost Future of Talent, Technology & Social Recruiting

“In a market where talented candidates are

sometimes hard to find, your approach to your

candidates, can be the difference between

success and failure.”

Stating the flipping obvious......?

Is an exceptional candidate experience possible?

A study last year of over 800,000 individuals who had applied for

jobs within the past year provided six solid reasons why candidate

experience matters:

• 44% said they had a worse opinion of a company that didn’t respond after they applied for a position

• 32% said were less likely to buy products from a company that didn’t respond to their job application

• 21% said they’ve experienced a recruiter who wasn’t enthusiastic about the company as an employer of choice

• 15% said they didn’t think the recruiter was professional

• 15% said they had a lower opinion of the employer after being contacted for an interview

But why does it matter....

Approach = Perception

How you act + how you look = what people think of

you

Mood

Tone of Voice

sincerity

How you project your brand

Your mannerisms in the selection

process

Your technology becomes an image of a business…

Schizophrenic

So what…

the best candidates will vote with their

feet...

What’s the solution?

Turn recruitment thinking on it’s head....

71

Identify cultural fit and attributes...

Sooner

Reduce the time spent with great candidates who are just not great for you....

Approachability and friendliness

And engage with candidates along the way....

Video killed the CV star

Screenshot of review page?

Video and mobile is supported by three key trends.

Increased bandwidth: 75% of UK homes have broadband access, expected to continuing growing. The average download speed is 9Mbps.

The rise of video calling: Skype has made video an established way of communicating. Its 250m users worldwide rack up over 300m minutes of video calling each day.

An applicant rich market: The current economic climate has increased the number of applicants per available position. This means more potential candidates to interview.

Sources: The Ofcom Communications Market Report 2011, Ofcom Research (August 2012), Skype Internal Figures

Who gets it right?

78

Employer branded videos to engage your candidates

Consistent branding and tone of voice

Video interviewing gives recruiters a fuller picture

of a candidate

Recorded interviews can be viewed remotely, at the

recruiter’s convenience

Recruiters can comment on and share interviews with internal stakeholders

Recorded video screening with LaunchPad

To learn more.....

Kirstie Kellykirstie@launchpadrecruits.com07787 130512

TheJobPost Future of Talent, Technology & Social Recruiting

SRTech13 Roadshow - Manchester

The Power ofMobile to Retain Talent

From mobile banking to m-commerce, we help 1 in 5 of the UK’s top 50 brands transform their businesses

About Us

The Connected Revolution

2012: The Post-PC World ArrivedGlobal shipments of PCs, smartphones & tablets

-6% +31%

+53%vs 2011

Laptops and desktops

346mTablets

130mSmartphones

639m

Source: IDC Worldwide Mobile Phone Tracker, May 2012 & July 2012 & October 2012 / Gartner Worldwide PC Shipments October 2012

2013 Forecast: The Gap Will Widen Global shipments of PCs, smartphones & tablets

-1%vs 2012

Laptops and desktops

345m

Source: IDC Worldwide Mobile Phone Tracker, March 2013

Tablets

200m

+54%+44%

Smartphones

919m

Browsing BehaviourBrowsing behaviour of smartphone owners

Source: Experian Marketing Services January 2013. Mintel Smartphone Survey June 2012, eMarketer January 2013, Flurry Analytics April 2013

Emails are opened on a mobile

44%Smartphone owners in the UK view job listings

550k

Spent on average on a smartphone

per day

182 minsTime spent in app vs. 20% on mobile

web

80%

Acquired for $1bn

Filed for Bankruptcy

In Early 2012: Turning Point…

Mobile In Recruitment

Key principles for a successful Resourcing App

1Position

Discovery

2 Streamlined Application

3 Talent

Retention

Home

From the Home Page, candidates are able to search roles by:• Key Word• Current Location (GPS)• Manual Location• Job Sector• Job Grade (Internal)

Candidates can also access the Menu bar (Top Left) where they can change settings, view history and favourites.

Search Criteria

Candidates can narrow their search using pre-defined Job Sectors to list areas of interest and expertise.

Detailed Search

Existing employees can also use internal pay grades/banding metrics to filter roles most relevant to them.

Search Results

Job results are displayed in either List or Map format, allowing for easy browsing.

Candidates tap once on a job role of interest and are taken through to a more detailed explanation of the opportunity.

Job Role Detail & Application

Once a candidate reaches their desired job role they can perform three major actions:

• Favorite the role – By tapping the star (Top Right), the job is saved to Favorites.

• Apply – The candidate can apply immediately, either by submitting an auto-created CV via Linked-In or by taking an entry test (Aptitude/Verbal/Numerate/Character).

• Share – Sending the role to a contact via email or SMS (to download app and view).

Custom Alert Notifications

Candidates have the ability to choose whether they would prefer to be alerted to new opportunities via email or push message by altering the settings within the application.

This then updates the Candidate database and alters the method of communication for job alerts.

Key Benefits of Retaining Talent

Key benefitsof retaining talent

Improve employee moral

Engagement Improve succession planning by

putting power in their hands

Succession

retention tool accessible ‘real-time’ to all

Pro-ActiveSignificant

reduction per hire

Reduce Cost

Case Study

Barclays JobsHelping Barclays become the first UK bank to enable job applications through mobile

Helping Barclays become the first bank to enable job applications on mobile, supporting talent acquisition & retention

A powerful tool to reach and communicate with frontline, in-branch employees who may not have intranet access

The application seamlessly integrates with Taleo and other internal systems

18,000+Active Internal Users

Average Re-visits Per User Per Month

2.2

65,000Sessions Since Launch

15%Of Barclays Work Force Are Active

Barclays JobsConnecting jobseekers to job opportunities whenever, and wherever they are

Innovative Agency of the Year 2012

Marketing Innovation’s

“Grapple has achieved so many incredible successes…driven by their team’s huge passion and expertise”

“Already established as - arguably - the public face of app development”

“Grapple has grown to become one of Europe’s leading app developers”

“Delivering real bottom-line benefits to an impressive list of blue-chip clients…the very serious potential to be a world leader”

Marketing Innovation Mobile Entertainment The Drum Startups Awards

Thank youRyan EdwardsCommercial Manager

07812 076 177020 7952 4030ryan.edwards@grapplemobile.com

www.grapplemobile.comtwitter.com/grapplemobile

SRTech13 Roadshow - Manchester

Integrating leading recruitment technology for maximum efficiency

Chris KendrickRecruitment Services Director

www.crimson.co.uk

Introduction

The leading recruitment solution for Microsoft Dynamics CRM

www.crimson.co.uk

Integration

: ‘the act of combining or adding parts to make a unified whole’Collins English Dictionary

: ‘the whole is greater than the sum of its parts’

Aristotle

Synergy

Combining actions, systems or processes to give a much greater result than that of the individual elements.

Integration and Synergy

www.crimson.co.uk

How important is integration?

www.crimson.co.uk

The impact of new platforms

www.crimson.co.uk

2012 Quarter 4 Sales

0.7m 2.6m 2.7m 6.2m

7.3m 43.5m 144.7m

www.crimson.co.uk

Mobile apps integration

www.crimson.co.uk

Integrating recruitment solutions

www.crimson.co.uk

Your recruitment solution

What is it?

• A single solution or a combination of systems and websites?

• Does it support your processes or it used only when it must be?

• Is it a single source of your most up to date information?

Do you…

• Search multiple networks for candidates?

• Advertise your roles externally?

• Test candidates?

• Use electronic timesheets?

• Have strong real-time management information?

www.crimson.co.uk

Everything in one place

Register Vacancy Search

Candidate Networks

Advertise Positions

Test Candidates

Review Selections & Applicants

Submit only the best

Interviews and Offers

Create and issue

paperwork

Manage invoicing

www.crimson.co.uk

Platform solutions vs. Recruitment software

www.crimson.co.uk

Benefits of an integrated solutionSynergySpeed to candidate networksProductivityVisibility through Management InformationAdoption and simplificationProcess and complianceRecruitment applications

Data LossAdministrationDuplicationInfrastructure costsRisk of technology ageingDevelopment/IT budgetCapital Expenditure

www.crimson.co.uk

Questions

SRTech13 Roadshow - Manchester

TRENDS IN ONLINE RECRUITMENT

Dan Martin, Managing Director - Broadbean

about Broadbean

• Global leader in candidate sourcing technology

• 125 employees based in 6 countries

• 60,000 users sourcing candidates in 65 countries

• Post in excess of 2 million adverts per month 

• Track approximately 9 million candidate applications per

month  

• 1.5 million candidate searches are performed each month

• Over 3500 job board integrations globally and growing

“Reports of my death

have been greatly

exaggerated”

The Job Board

job board performance - usage

Advert Volumes April 11-March 13

job board performance - usage

Job Boards used per AdvertApril 11 – March 13

job board performance - effectiveness

Response Volumes April 11 to March 13

Application per Vacancy Apr 2011 to Mar 2013

Consider Impact of wider economic conditions on this?

job board performance - effectiveness

rise of the Aggregators

It’s not all about job boards

social media:hot or not?

companies that have hired through social media

58% in 2010

63% in 2011

73% in

2012

Source: Jobvite

social media – the facts

Total Jobs Jobsite Monster Twitter Facebook Linkedin0

5000

10000

15000

20000

25000

30000

35000

Dec 2010 - Ad Volumes

Total Jobs Jobsite Monster Twitter Facebook Linkedin0

10000

20000

30000

40000

50000

60000

70000

Dec 2011 - Ad Volumes

Total Jobs Jobsite Monster Twitter Facebook Linkedin0

10000

20000

30000

40000

50000

60000

70000

Dec 2012 - Ad Volumes

social media – the facts

Response growth

January 11 – December 13

talent pooling

All previous applicants can be stored and made available to the whole business

Search using both keywords and facets

Tag candidates to add value to future searches

talent pooling

and don’t forget …employee referral

• Referrals are the #1 source of hires by volume.

• Referrals are also the #1 source by quality.

• Referrals are the #1 fastest time to fill.

• Referrals are #1 for staff retention.

• Referrals make up 46% of all hires at top performing firms …..

• But only c. 28% at lower performing firms

• Applicant-to-hire ratio

Source: ere.net

employee referral

Automatic matching of jobs against your employees’ social networks

Tools to help recruiters utilise this channel, and administer the in house scheme

conclusions

• No obvious signs of jobs board usage falling

• Candidates still see job boards as a primary route to a new position

• Other channels are increasingly playing an important role

• Ultimately we believe recruiters will need a blend of all of these channels

THANK YOU, ANY QUESTIONS?

SRTech13 Roadshow - Manchester

CV RadarUnlocking the power of LinkedIn

‘Find active candidates fast’

www.theitjobboard.co.uk 144

Alex Farrell, MD, The IT Job BoardApril 22nd 2013

www.theitjobboard.co.uk 145

Agenda• Introduction

• Video

• Current Situation

• What’s the problem

• The solution - CV Radar

• How does it work?

• Key Benefits

• Conclusion

• Q+A

www.theitjobboard.co.uk 146

Introduction

Pan European network of IT Job Boards

www.theitjobboard.co.uk 147

Video

www.theitjobboard.co.uk 148

Current Situation

www.theitjobboard.co.uk 149

What’s the problem?

www.theitjobboard.co.uk 150

The Solution: CV Radar

www.theitjobboard.co.uk 151

How does it work?

www.theitjobboard.co.uk 152

How does it work?

www.theitjobboard.co.uk 153

How does it work?

www.theitjobboard.co.uk 154

How does it work?

www.theitjobboard.co.uk 12

Key Benefits

• Easy to set up

• Product road tested by recruitment consultants

• Efficient – target active candidates only

• Time effective - instant contact details (no more InMail)

• View and access the full CV

www.theitjobboard.co.uk

• First to market product (exclusivity)

• Addressing a need in the resourcing chain

• Providing recruiters with a market edge

• Improved time to hire

• CV Radar is positively disrupting the online recruitment space

In Conclusion

13

www.theitjobboard.co.uk 14

Q+A

SRTech13 Roadshow - Manchester

159

INTEGRATED & SIMPLE:  

PSYCHOMETRIC ,SKILLS ,VIDEO INTERVIEW ASSESSMENT   FASTER, USER FRIENDLY ASSESSMENT PROCESSES, DRIVING DOWN COST AND IMPROVING NEW HIRE QUALITY

Howard Grosvenor MSc. C.Psychol. AFBPsSUK Professional Services DirectorE-Mail: howard.grosvenor@cut-e.com

Could you purchase one of these for your

organisation without a business case ?

160

But..have you recently hired these people ?

161

The Bottom Line: Retention & Performance

More Green & Less Red & Some Yellow

Strong Performer – But Leaves At Approx 2 yrs or earlier

Strong Performer & Stays 2yrs +

Weaker performer and leaves or stays at any time

OK performer and stays 2yrs +

Length Of Tenure

Per

form

ance

Who are Cut-e Talent Solutions

- Professional talent process and legal advisory services on screening and assessment

- Assessment platform with tools 38 Asian & European & Arabic languages

- Over 7 Million Candidates Per Annum Assessed

- Fully integrated with all ATS providers – Taleo / Lumesse / SAP e-recruit Advorto / JobLink / AMRIS

- Full time consulting teams in 23 countries with UK offices in Old Street London

- 200 staff world wide – combination of Psychology , Technology , Talent & Recruitment Specialists

Integrated Screening & Assessment Solutions

Online psychometric & competency assessment systems

Full suite of technical knowledge tests MS Office / IT / Call Centre / Aviation / Accounting / Health

Online automated video interviewing systems

A weekend in Monaco…..

“...He was rattled. This was not the usual interview format, this was not cut-e...”

Expanding the Online Toolbox

Online Candidate

Management System

cut-e

Assessment

Hub

• Ability tests• Personality

questionnaires• Situational

Judgement Questionnaires

• Skills / Language Tests

• Video Interview

Assessment Hub

• The cut-e assessment hub connects assessment tools that measure behaviours, technical skills, abilities, future potential and experience

• This meets the needs of all stakeholders in the resourcing process and delivers the best candidates

• The process is configurable for different roles and stakeholder requirements – You can control this

Psychometric Assessments

169

Mechanical Technical Understanding

Situational Judgement Questionnaire

Colour Vision Test – Pre Medical

Technical & Knowledge Tests

173

Custom Questionnaire Builder

Automated Video Interview & Assessment

Validity

Cost

Interview

.3

.2

.1

.4

.5

.6

$

Graphology

Assessment Centre

Ability & Skills Tests

Trial Period

Application biodata

Structured CBI Interview

Personality Questionnaires

Biograph & Situational Questionnaires

The Universal Economic Case For Online Psychometrics

based on:Metaanalyse, Mike SmithUniversity of Manchster; IS&T

Structured video Interviews

The 2 key drivers to achieving ROI from use of online assessments

Process EfficiencyThe lean talent process screening machine – speed and cost efficiency

High volumes and abundance of external or internal applicants

Employee ProductivityThe high value selection decision making – Managing risk and making the right decision

Moderate to low volumes, more scarcity of right talent , high business contribution by hire

177

4 Cases - Clear Communication Of ROI

• Dell - European Technical and Sales Consulting– Through use of cut-e shapes behavioural styles questionnaire connected with a custom risk management interview guide. New hires in model against 5 core behaviour areas achieve 36% more revenue and 42% more profit than alternate hiring methods

• Siemens – Though use of cut-e logical tests and interest inventories 7% improvement from 88% to 95% in successful completion of apprenticeship training. This equates to approx €4,200,000 ROI per annum in wage and training costs.

• Harveys Furniture – Second Largest Furniture Retailer In Europe – 14% sales gain in new hires using cut-e shapes and situational Judgment tools .

• easyJet Airline - use simple verbal test and situational judgment questionnaire to achieve. 40% reduction in interview volumes across EU to complete hiring 2,500 cabin crew per annum. Approx 6,000 less interviewing hours cost and logistical expense.

An Overview of our Solution = Sourcing Speed & Secure Selection

Talent Pool Building / Sourcing / Advertise /

Agency

Online Application System

Online psychometric, skills, language Assessments

Online Automated Video Interview

Final In Depth Assessment & Selection Process

Hiring Decision / Offer

A Cost Efficient, High Quality Process

SRTech13 Roadshow - Manchester

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