Successful Employee Engagement through Sharepoint OOTB tools

© 2012 DOCUMENT Strategy Forum. All rights reserved.1

Life was so easy

about 10 years

back !!

But Now ???

© 2012 DOCUMENT Strategy Forum. All rights reserved.2

October 30-31 Greenwich, CT

SOCIAL BUSINESS &

SHAREPOINT CONFERENCE

SUCCESSFUL EMPLOYEE

ENGAGEMENT THROUGH

SHAREPOINT OOTB TOOLS

Successful Employee Engagement Through SharePoint

OOTB Tools

Prageeth Sandakalum, Senior Engineer - Technology

Virtusa Corporation

30/10/2012

The StorylineWhat we will learn today

• The Social Media Invasion

• Millennial Enterprise & Social Business

• SharePoint 2010 Social Features

• The destroyer – SharePoint 2013

• Social Performance Management

• Success Stories

© 2012 DOCUMENT Strategy Forum. All rights reserved.5

The Social Media InvasionSocial Media is becoming an essential part of life

• Facebook reached 1 B monthly active users on September 14

• Facebook has 552 M daily active users on average as at June 2012.

• LinkedIn reported more than 175 million members by June 30, 2012

• LinkedIn members did nearly 4.2 billion professionally-oriented

searches on the platform in 2011

• Twitter has above 600 Million registered users early this month.

© 2012 DOCUMENT Strategy Forum. All rights reserved.6

The Millennial EnterpriseOur organizations largely consist of employees known as Gen “Y”ers.

• Gen “Y”ers and Social Media has become non-separable entities.

Hence they look for different things in the workplace

– The Millennial employee is focused on personal fulfillment

– Work is what they do, not a place they go to

– Feel entitled and demand recognition

– Expect to be technologically enabled with the latest innovations

– Are motivated differently than generations before them

– Depend on their social networks for advice, opinions and directions

© 2012 DOCUMENT Strategy Forum. All rights reserved.7

The Millennial StrategiesStrategizing business to suit millennial mindset

• Gamification

• Tribalization

• Confluence of Systems of Records with Systems of Engagements

• Segment of One

• Driving innovation at the periphery

• Leadership Transitions

© 2012 DOCUMENT Strategy Forum. All rights reserved.8

Social BusinessThe ultimate driving force of the millennial enterprise

© 2012 DOCUMENT Strategy Forum. All rights reserved.9

A Social Business isn't just a company that has a Facebook page

and a Twitter account. A Social Business is one that embraces and

cultivates a spirit of collaboration and community throughout its

organization—both internally and externally.

• A Social Business is engaged

• A Social Business is transparent

• A Social Business is nimble

SharePoint 2010 Social FeaturesWhere engagement is made possible

• My Newsfeed – The personal wall

• My Profile – Employee Profile

• Blogging

• MMPCM for Video Sharing

• Enterprise Search

© 2012 DOCUMENT Strategy Forum. All rights reserved.10

My NewsfeedGet to know what your colleagues are up to and many more

© 2012 DOCUMENT Strategy Forum. All rights reserved.11

My ProfileThe place to show who you are and what you can do

© 2012 DOCUMENT Strategy Forum. All rights reserved.12

The organization chartFind where your colleagues stand in the organizational hierarchy

© 2012 DOCUMENT Strategy Forum. All rights reserved.13

My ContentShare your content or keep it to yourself

© 2012 DOCUMENT Strategy Forum. All rights reserved.14

My BlogA personal space to express yourself while learning something

© 2012 DOCUMENT Strategy Forum. All rights reserved.15

Enterprise SearchFind what others have shared in the corporate history

© 2012 DOCUMENT Strategy Forum. All rights reserved.16

• SharePoint 2010

- SharePoint Server Search

- Fast Search for SharePoint

• SharePoint 2013

- Bundles as one

Finding InformationPeople / Documents / Digital Assets / Sites and many more

© 2012 DOCUMENT Strategy Forum. All rights reserved.17

Finding ExpertiseGive me the ideal person to do the job

© 2012 DOCUMENT Strategy Forum. All rights reserved.18

SharePoint 2013 – The destroyerMaking social features stronger with micro blogging

© 2012 DOCUMENT Strategy Forum. All rights reserved.19

• Changes to Social Features

– Post pictures / documents

– Likes

– Comments (Attachments)

– # Tags

– @ mentions

• In built support for Video Sharing

SharePoint 2013 – Take the tourThe cool features in SP 2013 will add a lot of value to your intranet

© 2012 DOCUMENT Strategy Forum. All rights reserved.20

Microsoft Media Platform Content ManagerThe ideal platform to build your SharePoint video solution

© 2012 DOCUMENT Strategy Forum. All rights reserved.21

• Stands for Microsoft Media Platform Content Manager

• Product by Microsoft

• Used to build Video Sharing Web Sites Using SharePoint 2010

• Use File System to store data

• Handles Encoding and Video Compression

• Use smooth streaming

• Front end is built using SharePoint 2010

• Uses Transform Manager, IIS Media Services, Encoders &.NET 4.0

MMPCM – Sharing Video ContentTrainings, Knowledge Transfers, Company Updates made easier

© 2012 DOCUMENT Strategy Forum. All rights reserved.22

MMPCM – Not only technologyImproving knowledge and life while having a slight laugh

© 2012 DOCUMENT Strategy Forum. All rights reserved.23

Performance ManagementNeeds an alternative for the traditional performance management

• Traditional Performance Management has several issues.

– Performance Management is Annual

– Manager Lock-in

– Inconsistency across Managers

– Cultural Issues

– No alerts

– Time Consuming

© 2012 DOCUMENT Strategy Forum. All rights reserved.24

Social Performance ManagementPerformance evaluation and appraisal needs to be re-designed

• Tracking the Employee Good Work:

- Instant feedback system

- SPOT (Specific, Positive, Open, Timely) recognition

• Recognizing Continues good work

- Badges & Awards

• Gamifying the Continues good Work

- Organizational Ranking

- Leaderboard

© 2012 DOCUMENT Strategy Forum. All rights reserved.25

Appreciating PerformancePositive feedback is always a great motivator

© 2012 DOCUMENT Strategy Forum. All rights reserved.26

LeaderboardYour contribution is gamified

© 2012 DOCUMENT Strategy Forum. All rights reserved.27

Success StoriesLots of CEOs believe that Social Business has now become a key

© 2012 DOCUMENT Strategy Forum. All rights reserved.28

© 2012 DOCUMENT Strategy Forum. All rights reserved.29

Simple. Fast. Fun.

Prageeth Sandakalum

Senior Engineer - Technology

Virtusa Corporation

psandakalum@virtusa.com / prageeth.itfac@live.com

+94-71-3566756

Blog @ prageeth.blog.com

Tweet @ http://twitter.com/prageeths