Telling a multi channel story

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A high level look at how to begin considering multiple channels to tell your brand's story.

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Leveraging a Multi-Channel Story to Grow Your Business

@VJBrandComm

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© Vladimir Jones 2013

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The worldis fractured

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How many “channels” are there?

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Search

How many “channels” are there?

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Digital

How many “channels” are there?

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Search

Digital

Traditional

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand CommHow many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

CRM

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

CRM

Blog

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

CRM

Blog

Webinar

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

CRM

Blog

WebinarWhitepaper

How many “channels” are there?

#RNtruth

Search

Digital

Traditional

Video

Social

Brand Comm

Direct Mail

Mobile

CRM

Blog

WebinarWhitepaper

How many “channels” are there?

Call Center

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What’s your go-to channel?

What channel do you think you should use?

Why haven’t you?

Finding your audience and how/where they consume your messages

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Trial & Error

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Content Marketing Strategy

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Content Strategy

Feeding the content marketing machine

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Strategy

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Resources

Steps to Multi-Channel Success

1. Release your fears2. Identify your “dream” channels3. Create a strategy for integrating those

channels into a single view of your consumer

4. Get your hands on some research to be sure you know where and who your consumer is and what they want to hear.

5. Trial and error = test and validate6. Finalize your channels and then FOCUS7. Create a strategy for feeding the content

machine8. Listen and optimize9. Repeat from beginning periodically

Exercise 1: Channel Count

Exercise 2: Greatest Marriage of Message to Medium

Exercise 3:Telling your story

Thanks for listening

@VJBrandComm

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