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Presentación de Gabriela Alvarez de DB Schenker en el Congreso de Logística y Servicios al Comercio Exterior de CADEXCO
Citation preview
Gabriela Alvarez
Congreso de Logiacutestica y Servicios
CADEXCO
Hotel Radisson Europa 30 de Junio 2011
3PL Inventory Management Outsourcing
2
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Executive Summary
The Purpose of this presentation is to show your company the benefits of having your
cargo under consignment in a bonded warehouse or hub close to your customer in
order to provide your materials in a shorter time and avoid risks of delays in
transportation or any other issue that may cause a gap in your customerrsquos Supply
Chain mostly if your materials are basic in your customerrsquos production
Costa Rica law allows to keep shipments in bonded warehouses for a period of one
year without paying duty amp taxes for companies under Free Trade Zone this is a plus
as customs transaction are easier and faster to move materials from bonded
warehouses to their facilities
Schenker Costa Rica has the experiencie in handling this type of operations for many
healthcare companies under Free Trade Zones where we as a Third Party Logistics
become a key to keep the product flow running from Supplier to Customer
4
We are a leading logistics and passenger company
No 1 Public transport in
Europe
No 2 Passenger rail
transport in Europe
No 1 European rail freight
transport
No 1 European land
transport
No 1 Biggest rail network in
Europe
As of 31122008 1) Difference between the sum of the departments and DB concern result of other activitiesconsolidation
Employees (lsquo000) 240
EBIT (EUR bn) 2483
Rev (EUR bn) 335
1)
Rev (EUR mn) 6687
EBIT (EUR mn) 857
Employees (lsquo000) 25
DB Bahn
Regional
Rev (EUR mn) 14680
EBIT (EUR mn) 381
Employees (lsquo000) 62
DB Schenker
Logistics
Rev (EUR mn) 344
EBIT (EUR mn) 210
Employees (lsquo000) 5
DB Netze
Stations
Rev (EUR mn) 3523
EBIT (EUR mn) 306
Employees (lsquo000) 15
DB Bahn
Long Distance
Rev (EUR mn) 4654
EBIT (EUR mn) 307
Employees (lsquo000) 29
DB Schenker
Rail
Rev (EUR mn) 725
EBIT (EUR mn) 670
Employees (lsquo000) 41
DB Netze Track
Rev (EUR mn) 112
EBIT (EUR mn) 131
Employees (lsquo000) 25
DB Services
Rev (EUR mn) 554
EBIT (EUR mn) 74
Employees (lsquo000) 2
DB Netze
Energy
Rev (EUR mn) 1962
EBIT (EUR mn) 205
Employees (lsquo000) 12
DB Bahn
Stadtverkehr
DB Bahn
Urban
5
We deliver Customer Value by
Exceeding daily customer expectations
Fulfilling customer promises constantly
Complying with government regulations
We provide Flawless Solutions by having
Clear consistent measurements
Effective execution of operations
Continuous improvement
We employee Passionate Experts who
Care for customers business
Embrace and live customers business
philosophy culture and measurements
Are continuously trained
DB Schenker edge for you includes flawless solutions
delivered by passionate experts who fulfill your promises
constantly
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
2
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Executive Summary
The Purpose of this presentation is to show your company the benefits of having your
cargo under consignment in a bonded warehouse or hub close to your customer in
order to provide your materials in a shorter time and avoid risks of delays in
transportation or any other issue that may cause a gap in your customerrsquos Supply
Chain mostly if your materials are basic in your customerrsquos production
Costa Rica law allows to keep shipments in bonded warehouses for a period of one
year without paying duty amp taxes for companies under Free Trade Zone this is a plus
as customs transaction are easier and faster to move materials from bonded
warehouses to their facilities
Schenker Costa Rica has the experiencie in handling this type of operations for many
healthcare companies under Free Trade Zones where we as a Third Party Logistics
become a key to keep the product flow running from Supplier to Customer
4
We are a leading logistics and passenger company
No 1 Public transport in
Europe
No 2 Passenger rail
transport in Europe
No 1 European rail freight
transport
No 1 European land
transport
No 1 Biggest rail network in
Europe
As of 31122008 1) Difference between the sum of the departments and DB concern result of other activitiesconsolidation
Employees (lsquo000) 240
EBIT (EUR bn) 2483
Rev (EUR bn) 335
1)
Rev (EUR mn) 6687
EBIT (EUR mn) 857
Employees (lsquo000) 25
DB Bahn
Regional
Rev (EUR mn) 14680
EBIT (EUR mn) 381
Employees (lsquo000) 62
DB Schenker
Logistics
Rev (EUR mn) 344
EBIT (EUR mn) 210
Employees (lsquo000) 5
DB Netze
Stations
Rev (EUR mn) 3523
EBIT (EUR mn) 306
Employees (lsquo000) 15
DB Bahn
Long Distance
Rev (EUR mn) 4654
EBIT (EUR mn) 307
Employees (lsquo000) 29
DB Schenker
Rail
Rev (EUR mn) 725
EBIT (EUR mn) 670
Employees (lsquo000) 41
DB Netze Track
Rev (EUR mn) 112
EBIT (EUR mn) 131
Employees (lsquo000) 25
DB Services
Rev (EUR mn) 554
EBIT (EUR mn) 74
Employees (lsquo000) 2
DB Netze
Energy
Rev (EUR mn) 1962
EBIT (EUR mn) 205
Employees (lsquo000) 12
DB Bahn
Stadtverkehr
DB Bahn
Urban
5
We deliver Customer Value by
Exceeding daily customer expectations
Fulfilling customer promises constantly
Complying with government regulations
We provide Flawless Solutions by having
Clear consistent measurements
Effective execution of operations
Continuous improvement
We employee Passionate Experts who
Care for customers business
Embrace and live customers business
philosophy culture and measurements
Are continuously trained
DB Schenker edge for you includes flawless solutions
delivered by passionate experts who fulfill your promises
constantly
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Executive Summary
The Purpose of this presentation is to show your company the benefits of having your
cargo under consignment in a bonded warehouse or hub close to your customer in
order to provide your materials in a shorter time and avoid risks of delays in
transportation or any other issue that may cause a gap in your customerrsquos Supply
Chain mostly if your materials are basic in your customerrsquos production
Costa Rica law allows to keep shipments in bonded warehouses for a period of one
year without paying duty amp taxes for companies under Free Trade Zone this is a plus
as customs transaction are easier and faster to move materials from bonded
warehouses to their facilities
Schenker Costa Rica has the experiencie in handling this type of operations for many
healthcare companies under Free Trade Zones where we as a Third Party Logistics
become a key to keep the product flow running from Supplier to Customer
4
We are a leading logistics and passenger company
No 1 Public transport in
Europe
No 2 Passenger rail
transport in Europe
No 1 European rail freight
transport
No 1 European land
transport
No 1 Biggest rail network in
Europe
As of 31122008 1) Difference between the sum of the departments and DB concern result of other activitiesconsolidation
Employees (lsquo000) 240
EBIT (EUR bn) 2483
Rev (EUR bn) 335
1)
Rev (EUR mn) 6687
EBIT (EUR mn) 857
Employees (lsquo000) 25
DB Bahn
Regional
Rev (EUR mn) 14680
EBIT (EUR mn) 381
Employees (lsquo000) 62
DB Schenker
Logistics
Rev (EUR mn) 344
EBIT (EUR mn) 210
Employees (lsquo000) 5
DB Netze
Stations
Rev (EUR mn) 3523
EBIT (EUR mn) 306
Employees (lsquo000) 15
DB Bahn
Long Distance
Rev (EUR mn) 4654
EBIT (EUR mn) 307
Employees (lsquo000) 29
DB Schenker
Rail
Rev (EUR mn) 725
EBIT (EUR mn) 670
Employees (lsquo000) 41
DB Netze Track
Rev (EUR mn) 112
EBIT (EUR mn) 131
Employees (lsquo000) 25
DB Services
Rev (EUR mn) 554
EBIT (EUR mn) 74
Employees (lsquo000) 2
DB Netze
Energy
Rev (EUR mn) 1962
EBIT (EUR mn) 205
Employees (lsquo000) 12
DB Bahn
Stadtverkehr
DB Bahn
Urban
5
We deliver Customer Value by
Exceeding daily customer expectations
Fulfilling customer promises constantly
Complying with government regulations
We provide Flawless Solutions by having
Clear consistent measurements
Effective execution of operations
Continuous improvement
We employee Passionate Experts who
Care for customers business
Embrace and live customers business
philosophy culture and measurements
Are continuously trained
DB Schenker edge for you includes flawless solutions
delivered by passionate experts who fulfill your promises
constantly
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
4
We are a leading logistics and passenger company
No 1 Public transport in
Europe
No 2 Passenger rail
transport in Europe
No 1 European rail freight
transport
No 1 European land
transport
No 1 Biggest rail network in
Europe
As of 31122008 1) Difference between the sum of the departments and DB concern result of other activitiesconsolidation
Employees (lsquo000) 240
EBIT (EUR bn) 2483
Rev (EUR bn) 335
1)
Rev (EUR mn) 6687
EBIT (EUR mn) 857
Employees (lsquo000) 25
DB Bahn
Regional
Rev (EUR mn) 14680
EBIT (EUR mn) 381
Employees (lsquo000) 62
DB Schenker
Logistics
Rev (EUR mn) 344
EBIT (EUR mn) 210
Employees (lsquo000) 5
DB Netze
Stations
Rev (EUR mn) 3523
EBIT (EUR mn) 306
Employees (lsquo000) 15
DB Bahn
Long Distance
Rev (EUR mn) 4654
EBIT (EUR mn) 307
Employees (lsquo000) 29
DB Schenker
Rail
Rev (EUR mn) 725
EBIT (EUR mn) 670
Employees (lsquo000) 41
DB Netze Track
Rev (EUR mn) 112
EBIT (EUR mn) 131
Employees (lsquo000) 25
DB Services
Rev (EUR mn) 554
EBIT (EUR mn) 74
Employees (lsquo000) 2
DB Netze
Energy
Rev (EUR mn) 1962
EBIT (EUR mn) 205
Employees (lsquo000) 12
DB Bahn
Stadtverkehr
DB Bahn
Urban
5
We deliver Customer Value by
Exceeding daily customer expectations
Fulfilling customer promises constantly
Complying with government regulations
We provide Flawless Solutions by having
Clear consistent measurements
Effective execution of operations
Continuous improvement
We employee Passionate Experts who
Care for customers business
Embrace and live customers business
philosophy culture and measurements
Are continuously trained
DB Schenker edge for you includes flawless solutions
delivered by passionate experts who fulfill your promises
constantly
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
5
We deliver Customer Value by
Exceeding daily customer expectations
Fulfilling customer promises constantly
Complying with government regulations
We provide Flawless Solutions by having
Clear consistent measurements
Effective execution of operations
Continuous improvement
We employee Passionate Experts who
Care for customers business
Embrace and live customers business
philosophy culture and measurements
Are continuously trained
DB Schenker edge for you includes flawless solutions
delivered by passionate experts who fulfill your promises
constantly
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
6
Our logistics expertise is evidenced by our worldwide network of facilities
Warehousing space 10 million msup2
Locations 52
Americas
Asia Pacific
Warehousing space 800000 msup2
Locations 233
Europe Middle East Africa
Warehousing space 29 million msup2
Locations 394
As per Q2 2008
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
7 04072011 7
DB ML AG Communication Transportation and Logistics (GKL)
DB Schenker Logistics is a leading provider of
international transport and logistics services
Integrated transport
and logistics services
Operation of global networks
Expertise in specific industries
eg automotive electronics
consumer goods
Strong brand with global
door-to- door service
DB Schenker Logistics DB Schenker Logistics Service Portfolio
No 1 in European Land transport
800 offices in 36 countries
70 million consignments pa
approx 32000 regular services per week
No 4 in global Contract Logistics
500 offices in more than 50 countries
53million sqm (55 million sqft) storage space
No 2 in global Air Freight
More than 700 sites worldwide
800 freight flights pa
1 million tons airfreight volume pa
as of 31122009 1 TEU = Twenty-foot Equivalent Unit
No 3 in global Ocean Freight
14 million TEU1 ocean freight volume pa
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
8
DB Schenker has received numerous industry awards and recognition for our
contract logistics and SCM competence
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
9
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
10
Our Products and Solutions capitalize on long years of
experience and know-how on key industry verticals
Automotive Consumer Electronics Industrial
Broad scope of experience
on multiple OEMs TierXs
and Aftermarket logistics
interacting services
JITJISKanban Deleiveries
Sequencing Light Assembly
storage and distribution of
spare parts Returns
Management
Standardizations which can
be used to replicate solutions
quickly and globally
Continuous Improvement
and Lean Logistics strategy
driven operations
Global transfer of Know How
and Competences
Multi-user distribution
centres in key markets to
maximize flexibility
Dedicated solutions tailor
made for large global
manufacturers
Experience with complex
retail requirements
Specific co-packing
solutions scalable and
robustly integrated into
WMS solutions
Proven quality
management and
continuous improvement
Established global spare
parts network in order to
guarantee fast local
maintenance services for
MRO parts including
bdquopower-by-the-hourldquo service
Aero WMS covering all
network sites
Professional customs
clearance service to ensure
short term article availability
Long time experience in
tool crib service including
reverse logistics
management
Transport control centre
organizes last mile delivery
to avoid downtime costs
Long-established solutions
deployed globally for leading
electronics companies
Globally integrated end to
end solutions extending from
suppliers and contract
manufacturers to customer
markets
Production support Finished
Goods and After Market
distributions incl complex
receiving and picking POSO
Mgmt Kitting and VAS VMI
Services
TAPA security and continous
improvement quality
programs
Customer Service Centre
set-up and expertise
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
11
hellipenabling leading companies to manage and excel
their complex supply chain
Automotive Consumer Electronics Industrial
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Growth of Bio Products
New bio drugs needing cold chain services are increasing
More demand for highest safety and security in transportation
New transportation lanes are growing due to short self life of bio drugs
Very expensive amp sensitive products ndash cost of transportation is minor
Increased Regulation
Emerging Markets
Specialized Solutions
Governmental regulations requiring pedigree chain of custody
Strict control visibility needed in a closed loop supply chain
Pharma industry is now issuing own guidelines for transportation
Single global service provider one stop shop now has great value
New wealth creating demand for high end drugs
Personal amp Targeted drugs creating new supply chains
Generic Market driving growth in emerging markets
Traditional manufacturing amp distribution models are changing fast
Each product has unique transportation requirement amp standards
Cold Chain Solution and Global Security are key requirements
Door to Room service for Medical Technology sectors
Focus on driving efficiency and streamlined supply chain
Trend Effect on Logistics
Global Trends In The Healthcare Market
12
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Healthcare Logistics Challenges For Costa Rica
bullLimited GDP compliance (Good Distribution Practices)
bullInadequate cold chain services and compliance support
bullProduct security and cargo security
bullRegulatory issues and compliance (FDA amp EC Directives)
bullCost pressures to operate within budget
bullTransportation service solutions and lift capacity
bullTime to market amp product life cycle ndash need streamlined supply chain
bullPerformance pressure from various groups
bullDirect shipments to end customer in USA Asia and Europe
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Into Country Solutions
bull Schenker has several years of experience providing In House
experts who will work side by side with the Customer providing the
necessary logistics expertise at considerably low cost
bull The professionals are consistently trained and capable of taking
decisions over the Traffic Flow speeding up the process maintain
the Customer fully informed participating on internal Customer
meetings and working on the Action Plan over the Forecasted
volumes
bull Schenker Costa Rica has the experiencie in handling this type of
operations for many healthcare companies under Free Trade
Zones where we as a Third Party Logistics become a key to keep
the product flow running from Supplier to Customer
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
15
Our Healthcare Customers
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
16
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
While the reduction of logistics costs has been
the primary objective of 3PL until recently
customers have also been increasingly
demanding solutions that help to improve
logistics quality and reduce their
environmental damages Based on research
analysis building and implementation in the
logistics process is able to achieve cost
reductions as well as improvements in
logistics quality that were not possible through
individual optimization
Improving logistics efficiency through 3PL
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
18
We provide long-term logistics solutions for our
customersrsquo complex supply chains
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
19
Our Supply Chain Solutions and Industry Expertise2
DB Schenker Contract Logistics SCM1
VMI Implementation3
Advantages of Using a Third Party Logistics Provider4
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Why Schenker
Logistics Services
Schenker can offer on a Global Basis several Logistics Services such as for example Reverse Logistics where Schenker can manage the entire process of return and repair of equipments acting on behalf of the Customer and servicing the end Consumer
By having a third party managing their Return and Repair Services the Healthcare Customer can focus on producing and selling Equipments
Schenker can hire Technicians who will be trained and certified by the Customer to repair any of their equipments
The activities may include
bull Call Centerbull Pick Up Schedulingbull Repairbull Parts Inventory Managementbull DeliveryReturn of the Equipments
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
Reductions in
transport and
distribution costs
bull Reduce logistics costs and improve the visibility
bull Reduce additional logistics investments
Create more
value and service
for customers
bull Reduced delivery lead time can realize delayed
order dead line
bull Support for high-frequency small lot deliveries
Improved logistics
quality and work
efficiency
bull Improve loading ratio on trucks and distribution
quality
bull Optimize inventory level and reduce
administrative workloads
Storage Space
reduction increase
production
bull Focus the workforce to improve quality and
production
bullMore space devoted to manufacturing and
administration
A Good Service Provider Should Provide The
Following advantage for the Industry
22
22
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