The Third Place

Preview:

DESCRIPTION

The Third Place is the fusion between the Real and the Virtual. It's the key to using digital technology to create unique customer experiences. This Book Rapper issue is derived from Joseph Pine and Kim Korn's book Infinite Possibility.

Citation preview

The Third PlaceHow to Use Digital Technology

To Create Unique Customer Experiences

Geoff McDonald @BookRapper BookRapper.com

The Book

GeoffMcDonald.com/blog

Infinite Possibility by Joseph Pine and Kim Korn

The Book

The Authors

Joseph Pine Kim Korn

The BIG Idea

From Explore to Create

Speed RAP

Digital Experiences

Your Challenge : Fuse the Real and the Virtual

Create Your Third Place

Real VirtualFusion

Book Rapper Says...

Business Design : 2032

The Experience Economy

GeoffMcDonald.com/blog

Their earlier book...

Pine and Gilmore

Beyond Goods and Services

Goods

Services

Experiences

Transformations

Economic Value

Actions to Create Economic Value

Guide

Stage

Deliver

Make

Goods

Services

Experiences

Transformations

Economic Value

To Customise or Commoditize?

Guide

Stage

Deliver

Make

Commoditize

Customize

Goods

Services

Experiences

Transformations

Customize

Customize

Commoditize

Economic Value

Real and Virtual

GeoffMcDonald.com/blog

The Physics of Reality

MATTER(atoms)

Material Substances

TIME(actual)

Actual Events

SPACE(real)

Real Places

NO-TIME(autonomous)Autonomous Events

NO-MATTER(bits)Digital Substances

NO-SPACE(virtual)Virtual Places

The Physics of Virtuality

MATTER(atoms)

Material Substances

TIME(actual)

Actual Events

SPACE(real)

Real Places

NO-TIME(autonomous)Autonomous Events

NO-MATTER(bits)Digital Substances

NO-SPACE(virtual)Virtual Places

The Opposites of Reality and Virtuality

MATTER(atoms)

Material Substances

TIME(actual)

Actual Events

SPACE(real)

Real Places

NO-TIME(autonomous)Autonomous Events

NO-MATTER(bits)Digital Substances

NO-SPACE(virtual)Virtual Places

Eight Worlds

NO-TIME(autonomous)

NO-MATTER(bits)

NO-SPACE(virtual)

VirtualityAlternate Reality

SPACE(real)

NO-TIME(autonomous)

NO-MATTER(bits)

Augmented Reality

TIME(actual)

SPACE(real)

NO-MATTER(bits)

Reality

TIME(actual)

MATTER(atoms)

SPACE(real)

MATTER(atoms)

SPACE(real)

Warped Reality

NO-TIME(autonomous)

Augmented Virtuality

MATTER(atoms)

NO-TIME(autonomous)

NO-SPACE(virtual)

Physical Virtuality

TIME(actual)

MATTER(atoms)

NO-SPACE(virtual)

Mirrored Virtuality

TIME(actual)

NO-MATTER(bits)

NO-SPACE(virtual)

Reality

GeoffMcDonald.com/blog

The ultimate experience

Reality

TIME(actual)

MATTER(atoms)

SPACE(real)

Reality is like a...

The Fusion of Real and Virtual

Real VirtualFusion

The Third Place

Fusion becomes more normal, either/or becomes both

Real VirtualFusion

The Third Place

Augmented Reality

GeoffMcDonald.com/blog

Augment or enhance the world around us

Augmented Reality

TIME(actual)

SPACE(real)

NO-MATTER(bits)

Information that informs our sense of location

GPS Navigation

Alternate Reality

GeoffMcDonald.com/blog

Start with Reality and impose an alternative on top

Alternate Reality

SPACE(real)

NO-TIME(autonomous)

NO-MATTER(bits)

Go Car Barcelona

Go Car Barcelona

Warped Reality

GeoffMcDonald.com/blog

Take a Real experience and twist it’s time

MATTER(atoms)

SPACE(real)

Warped Reality

NO-TIME(autonomous)

Movies warp our sense of time

Virtuality

GeoffMcDonald.com/blog

The exact opposite of Reality

NO-TIME(autonomous)

NO-MATTER(bits)

NO-SPACE(virtual)

Virtuality

Virtual Reality as part of a computer game

World of Warcraft

Augmented Virtuality

GeoffMcDonald.com/blog

Use Matter to enhance the Virtual

Augmented Virtuality

MATTER(atoms)

NO-TIME(autonomous)

NO-SPACE(virtual)

Move the controller to impact the virtual reality on the screen

Wii Bowling

Physical Virtuality

GeoffMcDonald.com/blog

Bring the Virtual to life in the Physical world

Physical Virtuality

TIME(actual)

MATTER(atoms)

NO-SPACE(virtual)

Design it online and then build it in reality

LEGO Designer

Mirrored Virtuality

GeoffMcDonald.com/blog

Present Real time information in a Virtual way

Mirrored Virtuality

TIME(actual)

NO-MATTER(bits)

NO-SPACE(virtual)

Real Time Mapping

More...

GeoffMcDonald.com/blog

The new and unlimited gold rush

Opportunities

Buy the Book!Infinite Possibility by Joseph Pine and Kim Korn

The Experience Economy, Authenticity

Buy the Books!

Become more aware of the blur between Virtual and Real

Notice the Fusion!

Real VirtualFusion

Recording available for members at : BookRapper.com

A

Presentation

Recommended