Training Department - Leadership and Management competency

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Competency Based

Leadership and Management

Training & Development

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Strategies

1. Building Characters – Leadership Behaviors 2. Competency Development 3. Analyze Organization Talent Needs 4. Leaders Teaching Leaders

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Method One

Leadership Behaviors

Method Two

Competency Based Training Development

Method Three

Organization Talent Analysis

Method Four

Leaders Teaching Leaders

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Background

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Leadership Practices

Model the Way

Encouraging the Heart

Leadership Practices

Enable Others to Act

Challenge the Process

Develop a Shared Vision

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Leadership Practices – Kauzes and Posner Model

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Authors

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LPI 360 Degree

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Method One

Leadership Behaviors

Method Two

Competency Based Training Development

Method Three

Organization Talent Analysis

Method Four

Leaders Teaching Leaders

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Level of Management

Individual Contributor – Managing yourself

Junior and Middle Manager – Managing others

Senior Manager – Managing business

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Senior Manager & Director

• Business and Financial Acumen (Example)• Strategic Planning• Strategic Thinking• Human Resource Planning• Managing and Leading Change• Driving Innovation• Customer Focus• Core Functional/Technical Skills

Managing Business

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Manager

• Developing Top Talent

• Operational and Tactical Planning

• Quality Orientation

• Influencing

• Motivating Others

• Valuing diversity

• Networking

Managing Others

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Junior Manager

• Building Teams

• Building Relationships

• Interpersonal Savvy

• Managing Conflict

• Managing People for Performance

• Delegating

• Empowering Others

Managing Others

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Executive & Clerk

• Emotional Intelligence• Building Trust • Resilience and Stress Tolerance• Action Orientation• Time Management• Oral Communication• Written Communication• Critical and Analytical Thinking• Creative Thinking

Managing Yourself

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Example of Competency

Description and Behaviors

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Senior Manager – Managing Business

• Possessing the technical and business knowledge needed to make the best decisions for the organization

• assessing the financial implications of decisions and actions

• understanding how strategies and tactics work in the marketplace

• balancing data analysis with judgment and business sense.

Business and Financial Acumen

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Chart of Behaviors

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Modification of Competency Model

• Selection of Competency – consensus among management, manager, subordinates

• Selection of Behaviors – consensus among management, manager, subordinates

• Communicate to the masses• Access of documents in server• Implementation of Competency Based Training and

Development• Implementation of Competency Based Interview Process• Implementation of Competency Based Performance

Management

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Method One

Leadership Behaviors

Method Two

Competency Based Training Development

Method Three

Organization Talent Analysis

Method Four

Leaders Teaching Leaders

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Talent Gaps

1 2 3

Previous Talent Management Action Plan (2009)1

2 3

Current Business Challenges

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Future Busi9ness Challenges

Previous Talent Management Accomplishments (2009)

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Current Talent Management Action Plan (2010)

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Talent Strengths

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Organizational Talent Analysis

123

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Method One

Leadership Behaviors

Method Two

Competency Based Training Development

Method Three

Organization Talent Analysis

Method Four

Leaders Teaching Leaders

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MANAGEMENT(SMALL FISHBOWLS)

LEADERSHIP(LARGE FISH TANKS)

Commanding Coaching

Solving problems Enabling others to solve problems

Directing and controlling Teaching and engaging

Seeing people as they are Developing people into what they could be

Empowering Partnering

Operating Improving

Pushing Pulling

Heroic manager Facilitative leader

Quick fix to symptoms Search for systemic root causes

New Paradigm

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Well Known Programs

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Well Known Programs

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