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The speaker Deck for a Keynote at the 'Financial Training Innovation' conference for Learning and Development professionals - March 15, 2011
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A division of CapitalWave Inc.© 2010 CapitalWave, Inc. | All rights reserved.
FinancialTrainingSolutions
Transforming your Training with Simulations
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CapitalWave, Inc.Delivering Innovative Training Solutions
Simulations & Technology
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Why use Simulations?1
Evaluating Simulations6
Simulation benefits2
Simulation Components5
Simulations in Online Learning3
Points of Discussion
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Simulators
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Simulators
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Simulators
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Simulators
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Simulators
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Why use Simulations?
It’s time to move simulations from the cockpit and out of burning buildings – and into board rooms and training rooms in a multitude of
businesses and organizations
Aspect of Execution
Learn new processes
& strategies
Team building aspect
Helps in decision making
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Simulators
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Simulation benefits
Benefit 2
Benefit 5
Learning through actions
Benefit of consistent, constant & immediate feedback
Developing Moderators or facilitators
Learning through mistakes
Enjoyable & Exciting Learning Experience
“Capstone” for training or
Certification programs
Participants are free to make mistakes, learn from them & apply learning before venturing out
Enjoyable application of knowledge helps in better retention among participants
Acting as the final step towards certification or training programs
Outcome in simulation comes through experience and not just reading, discussion & testing
Through constant feedback, participants can make corrections & move forward
Aids in developing capabilities & coverage of existing professional training staffs
Benefit 4
Benefit 6
Benefit 1
Benefit 3
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Simulations in Online Learning
Virt
ual I
nter
actio
nsReinforce Learning
Games & Live Interactions
Online simulation training is highly effective as it goes against the norm of isolating learners
for a geographically dispersed target audience
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Simulations in Online Learning – Virtual Interactions
Chat Rooms
Web & Video Conference
Discussion Boards
Second Life Applications
Based on the target audience and Organization’s technology, the structure of online simulation interventions should be chosen
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Simulations in Online Learning – Reinforce Learning
1 2
Simulation can be offered as a part of overall online course
Simulation can be offered to participants who are returning to the office after a classroom intervention
Virtual simulations to reinforce Learning
The focus of using simulation in online learning is to continue the knowledge process and to continue
application of that knowledge
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Simulation Case
Team A
Team B
Each team begins to formulate their own strategies, choices & decisions while competing against each other when simulation cases are handed to them
The moderator can check in frequently to determine where the teams are and to coach virtually
Simulations in Online Learning – Games & Live Interactions
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Simulations in Online Learning – Limitations
No overuse of Technology• Entire programs should not be moved
to simulation medium• Online simulation should be a
reinforcement to classroom or seminar type training interventions
Complex topics or issues to stay out of Online simulations
• Leadership or cultural simulations may need to stay in the classroom or
boardroom to encourage face to face interaction
• Concepts that can be influenced through social media can move to the
online environment
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Simulation Components
Realistic
Sense of Competition
Combination of Learning &
Dialogue
Targeted & not
Blanketed
Network creation
outside the Classroom
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Simulation Components - Realistic
Current External Forces
Current Internal Forces
Decisions
Be as realistic as possible in order to create the real world in a simulated and controlled
environment
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Simulation Components – Sense of Competition
Simulation Case
New thought patterns
The idea behind the simulation is to open eyes and minds to
doing things differently
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Simulation Components – Combination of Learning & Dialogue
Organization’s Strategy & Culture
Outcome Driven Simulation
Simulation Outcome should be evaluated against
The final result of the simulation should not be a checkmark for getting through it but to reinforce the Organization’s culture & values
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Simulation Components – Targeted but not Blanketed
Recruitment & Selection
Performance Appraisal
Career Planning
Training & Development
Health & Safety
Job Classification
Competitive Analysis
Site Review and Analysis
Evaluate & Refine Performance
Analytics
Marketing Metrics
Optimize site structure
HR
Str
ateg
ies
Mar
keti
ng
Str
ateg
ies
Simulation for HR executives
should focus on helping
personnel within the confines of
HR law
Simulation for Marketing executives
should focus on creating revenue
& customer relationships
An effective Simulation loses essence when not used selectively and applied all across the board
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Simulators
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Simulation Components – Network creation outside the Classroom
Sim
ula
ted
En
viro
nm
ent
(Cla
ssro
om
)
Simulation Focus
• Teamwork
• Identifying strengths of team members
• Application of learned concepts
Real World
Real World
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Simulation Evaluation
Delivery Method
Preferred steps for Outcome
If the simulation is a complex, computer-based operation, then the programming should also deliver an evaluation in an
immediate context
Preferred steps should coincide with applicable laws, natural phenomenon, organizational procedures, and even organizational culture
Create a matrix or rubric that shows the criterion for the evaluation so that it is useful to both the moderator and the participants Consequences
for wrong actions
Matrix Creation
Use of decision tree that maps out the right steps, the wrong steps, and the consequences. This help the participants learn and apply knowledge tothe situation.
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The Learning Pyramid – Current Learning
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Engagement
“You don’t learn because your engaged. You’re engaged
because you’re learning.”
– Nick deKanter
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Bryant Nielson CEO & Managing Director.
bryant.nielson@capitalwave.com
http://www.CapitalWave.comhttp://www.FinancialTrainingSolutions.com
Bryant Nielson, CEO & Managing Director
http://www.linkedin.com/in/bryantnielson
http://www.facebook/capitalwave
http://twitter.com/#!/capitalwave
http://www.yourtrainingedge.com
bryant.nielson
CapitalWave, Inc.Delivering Innovative Training Solutions
Page 28© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions
The Learning Pyramid – Current Learning
Questions?Bryant Nielson, bryant.nielson@CapitalWave.com t: 917-477-3221
Nick Barcia, Ph.D., nick.barcia@CapitalWave.com t: 917-607-3425
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