Why organizations maintain legacy systems

Why Organizations Maintain

Legacy Systems

June 21, 2012

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About Your Presenter

• Sr. VP KeyedIn Solutions Consulting Group

– Helping companies align their business and technology

– Focus on people, process, and then the technology

– Subject matter expert on business process management

– On-going research into next generation of technology for

enterprise systems

• 25 years experience in enterprise systems

– USAF Research Project (1985)

– Founder of enterprise quality software company (1988)

• Trusted advisor to global organizations, government

agencies, and professional groups

http://www.linkedin.com/in/johncachat

Thought for the Day

Insanity is doing the same thing over and over again and expecting different results.

Albert Einstein

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Today’s Discussion

• Why we keep old systems

– People

– Political

– Technical

– Financial

– Data issues

• The technology adoption life cycle

• Legacy systems

• Ignorance is bliss

The Technology Adoption Life Cycle

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Legacy Systems

• Clunky mainframes

• Hard to get at the data

• Call IT every time you want something

• “Green Screens”

• One size fits all

• No end user experience

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Ignorance Is Bliss

• If it ain’t broke, don’t fix it

• Fear of the unknown

• The cost to do something

• All things are not created equal

• No time

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If It Ain’t Broke, Don’t Fix It

• Executive’s really believe that the existing systems allow their employees to do their jobs efficiently and effectively

• We wrote it for us, there is no app on the planet that can do what we need

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The Cost To Do Something

• It is not our top priority

• Short term cost control is

more important than long

term benefits

• We only have so much

money to invest

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All Things Are Not Created Equal

• What did we computerize first?

– Accounting / Financials

– Inventory control

• What did we computerize next?

– Things that generate cash – CRM / SFA

• Many departments have not made the cut

– Quality

– Human Resources

– Etc….

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Fear Of The Unknown

• I know the legacy app and I do

not want to change

• I do not want to learn a new

system

• I have a full time job

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No Time

Daily user workloads will increase during the project

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How to Do Systems the Right Way

Use Systems “Out of the Box”

Create User Models That Sit on Top of The System

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Things to Remember….

• What prevents an organization

from getting rid of legacy systems

– People

– Political

– Technical

– Financial

– Data issues

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About KeyedIn Consulting Group

Experts providing solutions to specific problems

– People and Process Alignment

– Business and IT Alignment

– Enterprise Software Selection

– Project Management

– Project Rescue

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Upcoming Webinars

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6/26/12 Why Organizations Implement New Systems

6/28/12 Project Rescue: Fix It or Kill It?

7/10/12 The Replacement System: Why, How, When and Who

7/12/12 How to Successfully Engage Software Vendors & Their Software

7/17/12 Business Processes: Can’t Live With ‘Em, Can’t Live Without ‘Em

7/19/12 Support for the New System: Go Live Is Just The Beginning

7/24/12 Selecting Consultants: Just Like A Marriage–For Better Or For Worse

7/27/12 Enterprise System Implementation Strategies and Phases

7/31/12 Project Teams: People Issues, Roles and Responsibilities

Questions & Answers

Copy of Presentation Future Webinars

Contact:

Shelly Bird

sbird@keyedin.com

952-835-1041 ext.163

Visit:

www.keyedin.com

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