Winning at optimization - Ton Wesseling

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Keynote of Ton Wesseling at "A night of persuasion & optimization" by the http://www.onlineoptimizers.eu meetup group (http://www.meetup.com/onlineoptimizers). Location: Optimizely HQ - part of Amsterdam e-Week.

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O N L I N E D I A L O G U E G u i d i n g y o u t o d i g i t a l m a t u r i t y

# o p t i m i z e # e w e e k A m s t e r d a m 2 0 1 3 / 1 0 / 0 9

W i n n i n g a t O p t i m i z a t i o n

Email: ton@onlinedialogue.com onlinedialogue.com Twitter: @TonW #optimize

Koning Wi l lemshuis

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Nature evolves, humans adapt

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We opt imize

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In business

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We’re sooooo slow

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I ’m a growth hacker

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Optimize with more impact

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Start-up wor ld

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Invest ing in Start-ups

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Grow fast

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Or…

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The lean start-up

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Optimize or die

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My first websites

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Digging through log fi les

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Trying to improve

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I learned about him

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Qual i ty c i rc le

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So I started with:

0 / 1 Testing

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Then I learned about th is story…

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Bi l l Murray

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Trying to get the gir l

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Constant test ing environment

A / B Testing

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Better Dia logue Opt imizat ion

Winner!!

Variation B!

Variation A!

Default!

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I started with th is stuff

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On with the “Dramatic changes”

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How does Bi l l final ly win Andie?

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Why is your visitor here?

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How can you

help your visitor

to fullfil his needs?

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I t ’s not about conversion opt imizat ion

I t ’s about learning how to serve your v is i tors!

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Ever been to Vegas?

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Automate the non learning stuff !

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Test ing costs t ime

Use it to LEARN

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FA C T & A C T

&

Tell Combine Analyze

Test Create Analyze Find

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Data Driven

Data Driven

Data Driven

Data Driven Data Driven

Data Driven

Data Driven

Data Driven

Data Driven Data Driven

Data Driven

Data Driven Data Driven @ To n W

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Persuasion Psychologist Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

@ B a r t S

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CRO magic

Data Driven Persuasion Psychology +

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Wheel-of-persuasion.com

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Autonomy

+25% sales

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But.. same test

Significant more submits, but..

Less registrations

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Layer ing

+14% sales

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Stat ist ics please…

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Obey the rules

1.  Hypothesize 2.  Fixed time

3.  Significancy 4.  Clean data

5.  Segmentation

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Use psychology insights

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So you wi l l learn

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And wi l l be able to improve

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And have the happy end

O N L I N E D I A L O G U E G u i d i n g y o u t o d i g i t a l m a t u r i t y

# o p t i m i z e # e w e e k A m s t e r d a m 2 0 1 3 / 1 0 / 0 9

W i n n i n g a t O p t i m i z a t i o n

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