Women in mining change management 6 march 2013

WOMEN IN MINING CONFERENCE

CHARLES COTTER6 MARCH 2013

CHANGE MANAGEMENT

PRESENTATION OVERVIEW

Introduction

Key presentation topics

Summary

Questions

Fundamentals of Change

Defining change

What significant change events (personally and professionally) have you experienced the past 6 months?

Forces/drivers of change – internal and external

Types of Change – SPOTS

Change Personality – O or D type

Resistance to change

Types of Change Structure

People

Organizational culture

Technology

Strategy

Of these types of change, which is the most challenging?

Change Personality

O – type (Opportunity) – people who readily embrace change and see the benefits/value that change presents

D – type (Danger) – people who resist change as they see the risks inherent in change

Resistance to change

Reasons why people resist change?

Strategies to minimize resistance to change?

Change Transition Cycle

Denial

Anger/Resistance

Exploration/Acceptance

Commitment

Building Resilience and Change Hardiness

Positive

Focussed

Flexible

Organized

Proactive

Circle of Influence and Circle of Concern

Where do you focus your energy and time?

Change Management Matrix

Impact

Control

Managing organizational change - Kotter

Education and Communication

Participation  Facilitation and Support  Negotiation  Manipulation and Co-optation  Coercion

SUMMARY Key points

Questions

Contact details:

Charles Cotter 084 562 9446 charlescot@polka.co.za Linked In Twitter @Charles_Cotter