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Structuring your enterprise informationA case-led co-creation workshop – powered by Port of
Ghent©LoQutus 1
2
Agenda
©LoQutus
• Inleiding• Overzicht informatiearchitectuur bij Havenbedrijf Gent• Co-creatie sessie rond deze architectuur met
conclusies• Pauze• IT landschap/strategie Havenbedrijf Gent• Hoe enterprise information structureren?• Co-creatie sessie rond 3 topics met conclusies• Afsluitende drink
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architect. assist. assure.
©LoQutus
architectDeveloping a strategic roadmap as answer to your business
requirements, your IT-needsassist
Realizing your solution with passion and knowledgeassure
Securing your solutions, always.
4©LoQutus
The core asset of the Digital Enterprise is….
Information
5©LoQutus
And two forms are competing for attention….
Content Data
Information
UNSTRUCTURED STRUCTURED
17%
46%
33%
9©LoQutus
How can we approach both Content as well as Data?
Content Data
Information
10©LoQutus
• 65% of respondents need a better approach • for Information Management
• 35% only need a better content management approach• 12% only need a better data management approach
• 53% needs both
Digital Transformation
Strategy / Organisation
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Information Management Approach
©LoQutus
Knowledge
Data
Information
ActionsStrategyExecutionContext
PerspectiveDecision
3 V’sVarietyVelocityVolume
3 C’sContext
ComprehensionCollaboration
Past Future
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Guided by a Roadmap
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ARCHITECT ASSUREASSIST
Architecture Tracks
As Is To
Be
Oppts & Solution
s Project Closure
Project Initiation
Selection Process
Architecture Vision
EXPLORE
Exploration
phase
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Based on MIKE 2.0 approach
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Content
Data
Information
14©LoQutus
• 67% wants better integration between content and data platforms
• 42% has distributed data that is not consistent enough
Integration
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Digital Customer Experience
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• In the customer journey there are interactions with both your content and your data.
• The customer demands an integrated experience.
OpenContent
OpenData
OpenContent
OpenData
Web
Order
Checkin
Feedback
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Digital User Experience
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• The people within the organisation also want a seamless experience as they go from content to data and back.
Content Data
TaskTask
Task
Task
ContentData
17©LoQutus
• 47% asked for a workshop on the overlap of process/workflow
• services in content and • data systems
Smart Processes
18©LoQutus
ContentManagement
Systems
DataManagement
Systems
BPMSystemProcess
intensive
ACMSystem
Human Intensive
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Deciding which system to use
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Proces
Document-driven proces 1 3 4 2
The process is data driven and required a predefined set of data to be managed within a predefined process.
4 1 2 3
The process is the differentiating factor, it is spread across different systems and we need to be able to adapt it in an agile way
- 3 1 2
The process combines unstructured and structured data and requires expertise of a knowledge worker.
2 - 3 1
ECM EDM BPM ACM
22©LoQutus
• 26% of respondents needs a reporting• environment but has not started with one
• Only 21% have an environment • for more complex analytics
Intelligent Analytics
Intelligent Analytics
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Data Platform
Content Data
BI
Analytics
Predict
Dashboards
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Intelligent Analytics
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Data
Information
Content
ParsingTaggingMetadata
DashboardingVisualisation
User Interface
Data MiningAnalytics
25©LoQutus
• 20% think the biggest challenge is priorities/time• 33% think the biggest challenge is tool usage
Knowledge Sharing &
Collaboration
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Describe
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People can’t share knowledge If they don’t speak a common language.
Glossary
Content DataModel
MetaData
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Build Communities
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Seed Cultivate Harvest
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