[Infographic] Predictive Commerce at Costa Express

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PREDICTIVECOMMERCE

AT

ToolsGroup’s SO99+ software uses actual sales data from Costa co�ee stations to forecast demand, optimize inventory and generate replenishment

proposals for Costa Express’ distribution operations.

COFFEE BEANS CUPS AND LIDS FLAVORED SYRUPSFIELD STOCK

3000 KIOSKS

MILLIONS OF CUPS OF COFFEE PER YEAR

HAPPY CUSTOMERS

AUTOMATIC CONTINUOUS FEEDBACK LOOP

DEMAND SENSING

DY

NA

M

IC REPLENIS

HME

NT IN

VEN

TORY OPTIMIZAT

ION

REPLENISHMENT ORDERS

REAL-TIME POS DATA FEED

(TELEMETRY)3x growth in

business without adding headcount

Reduction in field stock

Award winning

Reduction in logistics cost

Increased customer loyalty through

improved service10%

20%

30%

3X

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