Too old to learn

Too Old To ?

Tarang MaheshwariVishal Sachdeva Vishal Chaudhary Ankit Jain Saugata Palit

Characters in the Case

Armor Coat• C.J Albert (CEO)• Ed McGlynn (52 Years old Salesman)• Roger Sterling (28 Years Old Web Guru)

Case Facts

• Armor Coat is an insurance company. Whose sales are decreasing.• They decided to make new online database• Ed- the star salesperson • Roger was assigned to work with Ed on his computer knowledge• Ed closed himself off from learning new technology• Ego clash began between two• Both was looking for solution ; therefore went to business dinner. But

no solution came out• Both turned to C. J. for counsel and warned to leave the company

WHY ED WAS UNWILLING TO ACCEPT THE CHANGE?

• Ed’s ego and self-esteem• His thinking that “People don’t

buy insurance – You sell it to them.”• Age gap and different thinking

styles• Reverse mentoring

Issues Involved

• The generation gap between Ed and Rogers resulting into different thinking caps.• “People don’t buy insurance- you sell it to them “-personal

connection is lost if armor coat goes online• Company sales are decreasing.

Solutions

• C.J can be mediator trying to make them understand and translate through amicable terms.• Can ask ED’s daughter to help who is a computer-savy.• Should assist Ed in his efforts to accommodate all the changes.• Reposition reverse mentoring more positively to his employees.• Needs to re-examine how it matches individuals.