ICT Product Innovation

ICT pRODUCT DESIGNPROF. RICHARDUS EKO INDRAJITINDRAJIT@POST.HARVARD.EDU

Workshop agenda

Part One (Body of Knowledge – WHAT)•The ABCs ICT Product Designing: Philosophy, Principles, Concepts, and Methodology

Part Two (Execution Strategy – HOW)•The ICT Product Designing in Action: Converting from the Ideas into Reality

Workshop agenda

Part One (Body of Knowledge – WHAT)•The ABCs ICT Product Designing: Philosophy, Principles, Concepts, and Methodology

Part Two (Execution Strategy – HOW)•The ICT Product Designing in Action: Converting from the Ideas into Reality

THE ICT EVOLUTION

THE REAL REVOLUTION

ABOUT THE NEW e-conomy

DonTAPSCOTT

THE NEW TABLE OF CHEMISTRY

THE BUSINESS MOLECULES

Change in everything

“The explosion of advanced technologies now means that suddenly knowledge pools and resources have connected all over the planet, levelling the playing field as never before, so that each of us is potentially an equal – and competitor – of the other.”

Thomas Friedman

PEOPLE=users

PROCESS=applications

TOOLS=technology

People

GENERATION COHORT

process

e-everything

technology

DIGITALISATION

P-P-T INTERACTION

CONVERGENCE TECHNOLOGY

CloudComputin

g

CloudComputin

g

RFIDRFID

SmartCard

SmartCard

Grid Computin

g

Grid Computin

g

Social NetworkSocial

Network

Web 2.0Web 2.0

CRMCRM

ERPERP

GISGISVirtualRealityVirtualReality

Tablet Computin

g

Tablet Computin

g

TCP/IPTCP/IP

Open SourceOpen

Source

DataWarehous

e

DataWarehous

e

Mobile Computin

g

Mobile Computin

g

MULTI DISCIPLINE KNOWLEDGE

ICT PRODUCT COMPONENTS

Example of design

Example of design

Example of design

MORE DESIGNS

Example of design

Workshop agenda

Part One (Body of Knowledge – WHAT)•The ABCs ICT Product Designing: Philosophy, Principles, Concepts, and Methodology

Part Two (Execution Strategy – HOW)•The ICT Product Designing in Action: Converting from the Ideas into Reality

DESIGNING LIFE CYCLE

Design principles

USER CENTERED DESIGN

USER ACTIVITIES

PHYSICAL ENGINEERINGthe science of human engineering which

combines the study of human body mechanics and physical limitations with

industrial psychology

COGNITIVE ENGINEERINGapplies knowledge of cognitive psychology to the design and development of systems

that support the cognitive processes of users

AFFECTIVE ENGINEERINGis a general term for a set of psychological processes and states including emotions,

moods, affective impressions and attitudes

Human computer interface

ENTERPRISE ARCHITECTURE

ENTERPRISE ARCHITECTUREENTERPRISE ARCHITECTURE

Business Architecture

Business Architecture

Information ArchitectureInformation Architecture

Software Architecture

Software Architecture

Infrastructure Architecture

Infrastructure Architecture

DesignDesign

Human DynamicsHuman Dynamics

Quality AttributesQuality Attributes

IT EnvironmentIT Environment

Business Technology StrategyBusiness Technology Strategy

Challenge in today’s design

TECHNOLOGY CHALLENGES• problem of choices and variations

• problem of complexity

• problem of interoperability

• problem of compatibleness

• problem of cost and resources

• problem of change and enhancement

• problem of integrity and robustness

• problem of quality, trust, and compliance

• problem of security and convenience

THE CURRENT STAGE

Seamless philosophy“I don’t care attitude”

• No matter what device or technology I have

• No matter what service or application I want

• No matter what network or infrastructure I am using

• No matter what skills or competencies I’ve got

• No matter what policies or procedures I follow

…as long as I can communicate, access and exchange information to support, to enable, to drive, and to transform my life, I would be more than happy to use your tech product …

THANK YOU

Questions Answers