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The Perfectionist’s Bathroom What does it take to get a User Focused Design process introduced into a large Australian Health Insurer – some pitfalls, some observations and just a little bit about bathroom design.
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The Perfectionist’s Bathroom
What does it take to get a User Focused Design process introduced into a large Australian Health Insurer – some pitfalls, some observations and
just a little bit about bathroom design.
Tuesday, 6 September 2011
My dad
Tuesday, 6 September 2011
Nothing.
Tuesday, 6 September 2011
except further decay
sorry dad ... I had to show these ...
Tuesday, 6 September 2011
“The perfect is the enemy of the good.”
VOLTAIRE
Tuesday, 6 September 2011
web project
BUSINESS
TECHUSER
THE MANDATORY VENN DIAGRAM
Tuesday, 6 September 2011
Usability will slow everything down
Tuesday, 6 September 2011
Our task was not to change the business but bring user needs
into focus.
Tuesday, 6 September 2011
Perhaps it will speed it up ...
Tuesday, 6 September 2011
“You can use an eraser on the drafting table or a sledge hammer on the
construction site.”FRANK LLOYD WRIGHT
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Document all problems but keep moving
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Document all problems but keep moving
Engage stakeholders early and often
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Document all problems but keep moving
Engage stakeholders early and often
Share the UX love
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Document all problems but keep moving
Engage stakeholders early and often
Share the UX love
Don't be precious
Tuesday, 6 September 2011
Our principles?5 min sketch test iterate
Document all problems but keep moving
Engage stakeholders early and often
Share the UX love
Don't be precious
Let's find the quick fixes - the screw loose
Tuesday, 6 September 2011
Please, don’t forget mydad’s bathroom ...
Tuesday, 6 September 2011
Thank you
@glynthomas
Tuesday, 6 September 2011
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