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Slide deck presented by @mattlucht and @colmbritton At UXCampLondon11 we wanted to share some of our experiences when it comes to UX in the Enterprise - some of the chalenges faced (both cultural and technical), the things that organizations such at BT are doing to make improvements, and questions we have.
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UX in the Enterprise
http://flickr.com/photos/jesuspower
Challenges in an Enterprise
Traditional
vs
Different
A lone voice in the crowd
Multi-disciplinevs
Role Driven
Usability teams brought in too late
Function
vs
Emotion
Cost
vs
Benefit
Task driven development vs Goal driven
Freedom
vs
Legacy Constraints
How we are improving things
A team dedicated to usability
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Regular Usability reviews throughout all projects
Running monthly master classes and workshops
Help!
UXCampLondon@colmbritton@mattlucht
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