View
227
Download
4
Category
Tags:
Preview:
Citation preview
© 2008 Eventure Events. All rights reserved.
Enhancing SAP for Utilities with Solutions from SAP Custom
DevelopmentHarald Knust
SAP AG
We started 20 months ago:Liberalization Competence Center (LCC)
– Henning Kagermann announced at the Sixth SAP International Utilities Conference (Feb. 2007):
– SAP has launched the SAP for Utilities Liberalization Competence Center
SAP for Utilities Liberalization Competence Center
• Consists of a dedicated team of SAP experts that bundles know how about the liberalized market
• Works closely with customers in deregulated markets around the world to identify and translate the new specific regional needs
• Offers solutions (IDEX-Solutions) that enhance the SAP for Utilities solution to support the new local market rules of deregulated markets
Commitment & Thought Leadership
Here we are today:
Utilities Competence Center for Energy and Water
• Consists of a dedicated team of 75 SAP experts that bundles know how about the Utility market
• Offers solutions that enhance SAP for Utilities with your unique business needs
• With more than 100 live customers …
• … with a total of 20,000 delivered days so far.
Is this like another IBU Utilities?
Not at all !!
So who are we then?Who is SAP Custom
Development?
Why SAP Offers Custom Development Services
SAP STANDARD SOLUTION
Benefits from the best business practices of:
• 12 Million Users. • 100,600 Installations. • 1,500 Partners.
CUSTOM SOLUTIONS
Beat the competition with unique business and IT solutions:
• Unique Business.• Unique Users.• Unique Success.
LEVERAGE SAP CUSTOM DEVELOPMENT TO BRING THE UNIQUE ASPECTS OF YOUR BUSINESS ALIVE
YOUR COMPLETE BUSINESS SOLUTION
Services to Address Your Unique Business Needs
1. DEVELOPMENT
SERVICES
Delivering customer-specific solutions that address your unique
and competitive business needs
2. ADAPTABLECUSTOM
SOLUTIONS
Previously developed and proven solutions that can be used as a
starting point in addressing unique
business requirements.
3. SUPPORT
Flexible support options to protect
your investment over time and ensure that
your custom developed solutions continue to evolve with your business
FAST. SAFE. FLEXIBLE. SUPERIOR QUALITY.
Value of SAP Custom Development
State-of-the-Art Delivery
• On-time. On-budget. High Quality.
• Mitigating risk by synchronizing custom solutions with the SAP release strategy
• Faster time to market via our global delivery model and proven methodology
Superior Service
• Addressing unique, competitive and complex business needs by:
– Extending / enhancing existing SAP solutions
– Building new and innovative solutions
– Migrating legacy solutions to the SAP platform
Unparalleled Experience
n 35+ years in developing mission-critical business solutions
n Expertise in every industry and solution area
n More than 900 dedicated employees
n Access to over 12,000 developers globally
Flexible Support
• Flexible support options to protect custom solutions investment
• Ensuring your custom solutions can evolve with changing business needs
• Minimizing risk during upgrades and application of support packages
• Driving down development maintenance costs
Spanning the Globe to Meet Your Needs
Palo Alto St. Ingbert
Shanghai
Tokyo
Bangalore
Newtown Square Delhi
Sao Leopoldo
WalldorfMontreal
Evaluation
Our Proven Development Methodology
SUPPORT THROUGHOUT YOURCUSTOM SOLUTIONLIFE CYCLE
Support
Project, Quality and Risk Management
Go Live
Specification
Design
Realization
Test
Component Validation & Assembly
Customer Acceptance
Development and Test
Customer Acceptance and Delivery
Follows SAP development methodology and standards to ensure high quality and protect upgradeability
Mitigates business and technical risk by synchronizing custom solutions with the SAP solution strategy
Ensures service flexibility and reduced delivery costs with world-class distributed development methodology
Close and Continuous Customer Collaboration
Implemen-tation
Customize & Integration
Test
Train End
Users
Leveraging Our Global Capabilities and Methodology
ShanghaiTesting
Development
Delivery Management
Subject Matter Expertise
Solution Architecture
Client
A SAMPLE SCENARIO
Project ManagementQuality Management Risk Management
Evaluation
Project Management
Relationship Management
Go Live
Specification
Design
Realization
Test
Component Validation & Assembly
Customer Acceptance
Customize & Integration
Test
Train End
Users
Evaluation Support
Project, Quality and Risk Management
Development and Test
Customer Acceptance and Delivery
Close and Continuous Customer Collaboration
Implemen-tation
Utilities Competence Center for Energy and Water• complements SAP for Utilities• develops solutions for your individual requirements
IBU Utilities• Thought leadership in Utilities Business (AMI, smart grids)• delivers and expands SAP for Utilities standard solution
Feedback
Proposal for future enhancement of
standard
Release strategy
Future product strategy
Know
ledge Transfer
Energy Portfolio Management
Prepayment meters
Bundled Services
IDEX-solutions for deregulated markets
Examples for existing Solutions
2080
Example: Energy Markets for electricity
– Energy which differs from the nominated values will be delivered from the distribution net operator.
1 248 16
Power [MW]
Hour
28.2.2010
Day
1
2
3
4
Base Load
Peak Load
1 248 16
Power [MW]
Hour
1.2.2010
1
2
3
4
Peak LoadPeak LoadBase Load
1 248 16
Power [MW]
Hour
1.2.2010
1
2
3
4
Peak LoadPeak LoadBase Load
Future Market (long term) Spot Market (short term) Regulation energy (during consumption)
Prognosis Values as of 1.2.2008 Prognosis values as of 31.1.2010 Actual data
Depending on delivery time: Intraday or day ahead contracts (today for tomorrow).
Depending on delivery duration: hour or block contracts.
Future: Obligation to sell/buy a certain MW power to be delivered at a certain point of time in the future for a price established today
Febru
ary 2
010
Febru
ary 2
010
1.2.2010
15.2.2010
Core Process Energy Portfolio Management
Calculation of open positions
MarketExpectation
Prognosis Evening-upDeal
Customer Contracts-Supplier-
Risk Management
SalesPortfolio
ProcurementPortfolio
Own Energy Consumption
-Industrial-
Closed with e.g. Energy Exchange, Generation Plant, Broker etc.
Energy Portfolio Management
Prepayment meters
Bundled Services
IDEX-solutions for deregulated markets
Examples for existing Solutions
Prepayment Meters Business Process
SAP for Utilities
PrepaymentServiceProvider
Payment DevicePrepayment Meters(Gas / Electricity)
External Partners
BGR
View Cash Records, Meter Reads, Meter Debt Details
Meter OperatorMeter
OperatorMeter Readers/DC/DA
Meter OperatorMeter
OperatorMeter Operators
Settlement Industry Portfolio Management
PrePaymentMeteringInfrastructureProviders
Meter
Return of Meter Reading, Debt and Payment data from device
Payment Outlets
Key
SmartCard
Token
One View
Transaction Repository
Cash Records, Meter Reads, Meter Debt Details On Demand
Proactive health check
Cross-skilled super agents
External Partners
BGR
View Cash Records, Meter Reads, Meter Debt Details
Meter OperatorMeter
OperatorMeter Readers/DC/DA
Meter OperatorMeter OperatorMeter
OperatorMeter OperatorMeter
Readers/DC/DA
Meter Readers/DC/DA
Meter OperatorMeter
OperatorMeter Operators
Meter OperatorMeter OperatorMeter
OperatorMeter OperatorMeter
OperatorsMeter Operators
SettlementSettlement Industry Portfolio Management
PrePaymentMeteringInfrastructureProviders
PrePaymentMeteringInfrastructureProviders
MeterMeter
Return of Meter Reading, Debt and Payment data from device
Payment OutletsPayment OutletsPayment Outlets
Key
SmartCard
Token
Key
SmartCard
Token
One View
Transaction Repository
Cash Records, Meter Reads, Meter Debt Details On Demand
Proactive health check
Cross-skilled super agents
External Partners
BGR
View Cash Records, Meter Reads, Meter Debt Details
Meter OperatorMeter
OperatorMeter Readers/DC/DA
Meter OperatorMeter
OperatorMeter Operators
Settlement Industry Portfolio Management
PrePaymentMeteringInfrastructureProviders
Meter
Return of Meter Reading, Debt and Payment data from device
Payment Outlets
Key
SmartCard
Token
One View
Transaction Repository
Cash Records, Meter Reads, Meter Debt Details On Demand
Proactive health check
Cross-skilled super agents
External Partners
BGR
View Cash Records, Meter Reads, Meter Debt Details
Meter OperatorMeter
OperatorMeter Readers/DC/DA
Meter OperatorMeter OperatorMeter
OperatorMeter OperatorMeter
Readers/DC/DA
Meter Readers/DC/DA
Meter OperatorMeter
OperatorMeter Operators
Meter OperatorMeter OperatorMeter
OperatorMeter OperatorMeter
OperatorsMeter Operators
SettlementSettlement Industry Portfolio Management
PrePaymentMeteringInfrastructureProviders
PrePaymentMeteringInfrastructureProviders
MeterMeter
Return of Meter Reading, Debt and Payment data from device
Payment OutletsPayment OutletsPayment Outlets
Key
SmartCard
Token
Key
SmartCard
Token
One View
Transaction Repository
Cash Records, Meter Reads, Meter Debt Details On Demand
Proactive health check
Cross-skilled super agents
Inbound
Outbound
Sales Point
Prepayment Solution Components
IS-U / IDE
SAP IS-U
Prepayment(Customer)
Prepayment(SAP)
Solution Highlights:• Provide new and easy user
interface• Incorporate gas and electricity
processes• Allow for high configurability• Allow for extensibility• Integration into IS-U / IDE
Energy Portfolio Management
Prepayment meters
Bundled Services
IDEX-solutions for deregulated markets
Examples for existing Solutions
Customer: Joe Sixpack
SAP CRM
Products1. Electricity family on/off peak
2. Gas Eco
3. Maintenance gas heater 4 years
Services1. Install Smart Meter (including fee)
Individual
selection of
Individual
selection of
Agent Preparing Quotation in SAP CRM with Standard Solution
Customer: Joe Sixpack
SAP CRMAgent preparing Quotation in SAP CRM with Bundled Services
Family de Luxe1. Electricity on/off peak
2. Gas Eco
3. Maintenance gas heater 4 years
4. Install Smart Meter (including fee)
Product Bundle:Family de Luxe
Selection
of just one
Automatic
Inclusion by
customised
rules
Energy Portfolio Management
Prepayment meters
Bundled Services
IDEX-solutions for deregulated markets
Examples for Existing Solutions
SAP for Utilities IDE versus IDEX Solution
IDE = generic
Infrastructure
• Point of Delivery, Service Provider • Supply Scenario • Service Provider Agreement• Switch document• Data Exchange• Monitoring• Exception handling framework• …
IDEX = market specific processes and messages built
with IDE
• Customer win, Customer loss• Change of Supplier• Invoice sending and Payment• Change of Device • Change of Customer Data• Energy Settlement• Market message formats• …
IDEX Solution Architecture per Country and Required Role(s)
IDEX-Solution forMetering Point
Administrator in NLApplication Platform
SAP ERP & SAP for Utilities
IDE Infrastructure
SAP CRM
IDEX-Solution for Supplier and Distributor
in Texas
IDEX-Solution for Supplier in UK
Implementation
Implementation
Implementation
General Business Requirements
Market Requirements
Customer-Specific Requirements
IDEX-Solutions focus areas worldwide
Expected roadmap in the direction of European Harmonization
Central South Liberalization Hub (Connecting markets)
Central East Central West
Baltic UK & Ireland
Northern South West
ERGEG’s 7 Regional Markets (currently only Electricity)
time
today Mid-term outlook(according to ERGEG)
1 ~ 10 years from now (est.)
Long-term outlook
~20 years from now (est.)
Water solutions
AMI enhancements
More IDEX-solutions
Examples for potential future Solutions
© 2008 Eventure Events. All rights reserved.
Harald KnustSAP AG
harald.knust@sap.com
Recommended