1 Lean Overview. Introductions Where were you in 1997? 2

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Lean Overview

Introductions

Where were you in 1997?

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Some Events in 1997

Madeleine Albright became 1st female Secretary of State

Green Bay Packers won Super Bowl XXXI

The movie Titanic is highest grossing film of all time

Princess Diana died in car crash

UK scientists create “Dolly” the first genetically engineered lamb

EO 97-03 Executive Order on Quality Improvement

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Section 1

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Starfish Story

“It sure will make a difference for this one.”

5http://www.youtube.com/watch?v=1wuSaNCIde4

Star Fish Story - Making a Difference Every Day

Why Lean?

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“The best solutions to our problems come from those on the line everyday seeing what works and doesn’t work and how to fix it and how to solve it.”

“Lean gives us the opportunity to do more with what we have.”

--Governor Gregoire, Lean Symposium 3/24/11

Recently Governor set the expectation that all agencies will have done something with Lean by August 2012.

Where does Lean fit?

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Section 2

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Questions

What is Lean?What is Lean?

What are the 5 Lean concepts?What are the 5 Lean concepts?

What are the 7 wastes?What are the 7 wastes?

What is Kaizen?What is Kaizen?

What is 5S + SafetyWhat is 5S + Safety

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What is Lean?

Business management termBusiness management term

Roots in Toyota Production SystemRoots in Toyota Production System

A philosophy and toolsA philosophy and tools

Seen in service and government Seen in service and government sectors since 1990ssectors since 1990s

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One Right Way!?

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Basic Concepts

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Lean Improvement Cycle

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1

2

3

4

5

ImprovementCycle

Seven Wastes

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7 Wastes7 Wastes

OverproductionOverproduction

WaitingWaiting

TransportationTransportation

DefectsDefects

MovementMovement

InventoriesInventoriesOverOver

ProcessingProcessing

Kaizen

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Kai = ChangeZen = Good (for the better)

Kaizen = Continuous improvement

Kaizen

“Change for the better”

Continuous improvement

Involves employees

Eliminates wastes

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Kaizen

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Five S Components

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5 S5 S+Safety+Safety

SortSort

SimplifySimplifySelf-Self-

DisciplineDiscipline

StandardizeStandardize SweepSweep

Sort

Necessary

– Used for daily work

– Used periodically

– I am the source

Unnecessary

– Unsafe

– Defective

– Obsolete

– Outdated

– Unused

– Extra/duplicate

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Simplify

Easy to see

Easy to locate

Easy to complete

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Sweep

Clean up Quickly see what’s missing

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Standardize

Best practice

Documentation

Communication

Everyone does it

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Self-Discipline

Good habits

Recognition

Follow up

Celebration

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Safety

Identify

Investigate

Correct

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Problem or No Problem?

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Problem or No Problem?

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Problem or No Problem?

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5S+Safety Summary

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Implementation

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Section 5

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Summary

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