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17.04.2012 Jukka Talja
CTO
SmartManager 3.1
We mean mobile business
smartphonesolutions.fi |
Smartphone Solutions - Background
(c) Smartphone Solutions – Customer Confidential
• Founded 2004, Headquartered in Helsinki, Finland, with local partner offices around the Finland, Scandinavia, Europe and India.
• Packaging and branding best-of-breed secure mobile solutions and testing that everything works together.
• Professional technical support always available.
• About 350 user organizations, market leader in Northern Europe.”We mean mobile business”
smartphonesolutions.fi |
Smartphone Solutions - Offering
(c) Smartphone Solutions – Customer Confidential
• Service organization that offers mobile solutions based on the latest technology to corporate & community customers
– SmartMail™ - Push email, calendar & contacts– SmartManager™ - Mobile Device Management– SmartPortal™ - Single portal to acquire and manage devices and
software– SmartStrategy™ - Consulting for mobile strategy, planning and
measurements– F-Secure (virus & browsing detection) mobile clients
”We mean mobile business”
smartphonesolutions.fi |
smartphonesolutions.fi |
SmartManager 3.0
4
Making life a bit easier
smartphonesolutions.fi |
What’s in it for end-user organization?
• freedom from time and place• more efficient work flow• ease of use, better availability• solution with assured performance• mobile security• cost savings• low Total Cost of Ownership• high service level, reliable partner in the background
5
smartphonesolutions.fi |
SmartManager MDM
Comprehensive device management platform for any enterprise or service provider
Flexible solution- Operator-independent- Hosted or local installation- Billing based on real usage
6
smartphonesolutions.fi |
Mobile device
GSM/GPRS/3G/CDMA/WLAN
Native client
SmartManager supported client platforms
Nokia
S60 v
3
Nokia
S60 v
5
Nokia
^3
WM
5.0
Po
cketP
C
WM
5.0
Sm
artp
hone
WM
6.0
, 6.1
, 6.5
Pro
fessio
nal
WM
6.0
, 6.1
, 6.5
Sta
ndard
Andro
id 2
.x
Bla
ckberry
iPhon
e &
iPad
- Symbian 60 v3- Symbian 60 v5- Symbian ^3- Symbian Anna- Symbian Belle- Windows Mob 5 - Windows Mob 6- Windows CE- Blackberry- Android 2.x- iPhone
smartphonesolutions.fi |
SmartManager MDM – the Big Picture
(c) Smartphone Solutions – Customer Confidential
Configuration (manually or over-the-air (OTA))communications, security and device settings, SW installs
Updating (over-the-air), SW updates, changes to configuration
Termination, data back-up/erasing of data
Continuous DMmonitoring of devicesrestrictions for useinventorytrouble locationingtroubleshooting
Continuous data mgmtbackup/restorefile transfersdata synchronization
smartphonesolutions.fi |
Smartphone Solutions - Connections
(c) Smartphone Solutions – Customer Confidential
(c) Smartphone Solutions Oy
Ports 443 (for normal connections) and
22 (for remote VNC display) from client
to server
Port 443 from HTML browser to server
VNC port range (550xx-550yy) from VNC
applet to server
SMSGW access from server to SMSGW
smartphonesolutions.fi |
smartphonesolutions.fi |
SmartManager MDM - Inventory
• Detailed up-do-date inventory of devices
smartphonesolutions.fi |
SmartManager MDM - Inventory
• Detailed always up-to-date device inventory- IMEI, phone number, device model, owner,
alerts, online status, platform, firmware version, bluetooth state, autolock info, time, date, language, uptime, memory details, network and connectivity actions, operator info, SMSC number, access point details, sent & received data (GPRS/3G, WLAN), Mac addresses, certificates, cell info, gps data, destinations, applications, processes, any OMA ”get” capable data
smartphonesolutions.fi |
SmartManager MDM – Extended Inventory
• Extended inventory - End user can control ”User allowance” from the client settings to allow
sending sensitive data or not
smartphonesolutions.fi |
SmartManager MDM – GPS Data
Not collected by default, collection must be turned on by Administrator, end user can turn off sending of GPS data from client.
CLICK
Great for tracking vehicles...
smartphonesolutions.fi |
SmartManager MDM - Reporting
• Powerful reporting, easy to read reports about applications, memory, data usage, firmware, network, bluetooth, location...
smartphonesolutions.fi |
SmartManager MDM - Reporting
• Reports are easily exported to Excel for detailed examination
smartphonesolutions.fi |
SmartManager MDM – Management (1/3)Manage settings for accesspoints, email, bluetooth, autolock. Install software & certificates, copy & move files, send messages & track delivery... …
possibilit
ies…
smartphonesolutions.fi |
SmartManager MDM – Management (2/3)
• Policies- Applications can be blacklisted
• Users can be prevented from installing applications• Camera, internet browser, video streeming apps, anything...
- Bluetooth settings can be monitored and enforced- SIM card change can be denied (anti-theft feature)- Device autolock management- Drive blocking, WLAN scan, USB blocking (all, PC Suite, Mass
storage, Media transfer, Connect PC to Web)• Software distribution
- Applications can be distributed and installed / upgraded (or uninstalled) remotely
• Provisioning/enforcing of settings- Access points and e-mail settings can be provisioned and
enforced• Backup/restore of data
- User and program data can be backed up (on schedule) and restored also to a different device types (depending of data & devices)
- Backup; Calendar, Contacts, SMS Inbox, Bookmarks, Notes, Files, etc...
• File transfers- Files can be copied over to both directions, certificates can be
installed, files executed, ...- Transfer of files to be installed can be denied while roaming
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
SmartManager MDM – Management (3/3)
• Ready OMA templates for:- VoIP Setup
• Eg: Standard SIP, ICC For Alcatel-Lucent, Siemens HiPath, etc…
- Accesspoint Setup• Eg: WLAN EAP-LEAP, EAP-PEAP, EAP-MSCHAPV2,
Preshared, etc…- Terminal Security
• Lock/Unlock device, Set Autolock, Factory reset device, Device encryption / decryption
- Email• POP3/IMAP4 mailbox, MfE profile
- Other• VPN, F-Secure, Psiloc connect, Point-Sec Install
profile
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
Automatic policy management
• When a new device is added to SmartManager and it is placed to a certain group all the policies, software installations, bluetooth & autolock rules are automaticly executed for this new device
(c) Smartphone Solutions – Customer Confidential
Finland
Symbian ^3
Roam
ing
Sale
s IT
Test
Kontto
ri
Kuopio, Helsinki
Symbian S60v3
Symbian S60v5
Symbian Anna
Android 2.3
Android 3.0
Tehdas
smartphonesolutions.fi |
SmartManager™ - Add new Devices
• Multiple different ways to accomplish, quick text message, pre-provisioned to server, import using text file
• Single device or multiple devices at one go
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
SmartManager™ - Automatic country specific ”Welcome” message
(c) Smartphone Solutions – Customer Confidential
Welcome to Spain, remember to order some serveza... ...and remember to select & use only TelephoneSpain network.
Welcome to Bulgaria, our company office address is: Werstgrod 12, HAKROWITZ. English speaking contact Johan Mikrov can be reached from: +23-4343-12121212
Welcome to New Zealand, no restrictions here from your company, enjoy and make some serious business…
Welcome to Denmark, please use MobileDenmark as our company operator...
Welcome to India, have a great time here!
Welcome to Egypt, GPRS roaming does not work in TeleEgypt network. In order to send and receive email, select any other available network.
smartphonesolutions.fi |
SmartManager MDM – iOS
• Supported iOS devices
(c) Smartphone Solutions – Customer Confidential
iOS version 3 iOS version 4 iOS version 5
Profile Manager via SMS V V VApple MDM protocol X V VSmartManager MDM client X V V
smartphonesolutions.fi |
SmartManager MDM – iOS
• Profile Manager- Create, edit, deploy and track configuration profiles- Profiles can be personalized automatically for each
device, which means that user names/credentials are customized individually for each user
• Apple MDM Protocol- Requires Apple certificate- Collect device information (device info, restrictions,
apps list, security info, cert.)- Security (Lock device, clear pass code, erase device)- Profiles (install profile silently, remove profile silently,
get profile list)- Provision profiles for enterprise apps (install profile
silently, remove silently and get profile list)• SmartManager MDM client
- Additional information such as: data consumption, GPS, jailbroken status, detailed device information, etc
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
SmartManager MDM – Android
• Detailed device information- Device platform info, firmware,
bluetooth state, time, timezone, memory, IMSI, operator, mac address, AP info, rooted or not, etc…
• Backup restore- Contacts, Calendar, Files
• Application installation• Factory reset /wipe (Android
2.2+)• Device lock/unlock (Android
2.2+)
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
SmartManager MDM – Android
• Publications history / application installation
• Application info
(c) Smartphone Solutions – Customer Confidential
smartphonesolutions.fi |
smartphonesolutions.fi |
Roadmap
28
Future is waiting for us
smartphonesolutions.fi |
Disclaimer
The product roadmap highlights when we expect our new products and services to move from development through to release and general availability to our customers.
All details in the roadmap are provisional and may change without notice. The roadmap and timetable is for information only and represents SMARTPHONE SOLUTION’S current view of its product development cycle. It was accurate at the time of publication. None of the information in this roadmap and timetable should be interpreted as a commitment on the part of SMARTPHONE SOLUTION OY.
SMARTPHONE SOLUTION OY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.
smartphonesolutions.fi |
SmartManager 3.1 - 2012
• Major usability changes to admin interface
• Also clients will update to 3.x version
• New clients will work against current 2.x server
• Upgrade is included to SmartManager support fee
30
smartphonesolutions.fi |
SmartManager 3.1 - 2012
• Same templates will work on SmartManager 3.x server
31
smartphonesolutions.fi |
SmartManager 3.0 - 2012
• Improved backup / restore functionality.
• Files / folders can also be backed up, this is done using file copy command
32
smartphonesolutions.fi |
SmartManager 3 - 2012
• Security is important!• Use autolock policy or
commands to define behaviour to comply company policy settings
33
smartphonesolutions.fi |
SmartManager 3.0 - 2012
• Prevent end user seld installations
• Blacklist unwanted applications
• You can also blacklist only when roaming
• Guide user actions towards safe and cost efectively roaming
34
smartphonesolutions.fi
Let’s bridge the mobile gap together!
35
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