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4 Segments of HospitalityChapter 1 – Part 1
Bellringer What do you think of when you hear the
word Hospitality?
HospitalityIndustry Hospitality – means meeting the needs of guests
with kindness and goodwill. Hospitality Industry – Provides services to people
away from home
The services that help meet these needs include: Food Lodging (a place to sleep) Recreation Travel
Question:
What is the difference between a service industry and a product industry?
http://scholarlykitchen.sspnet.org/2012/05/14/ask-the-chefs-are-we-a-service-industry-or-a-product-industry/
Service Industries – Tourism, Travel, Hospitality
Product Industries – Textiles, cosmetics, construction,
Size and Economic Impact The World Travel and Tourism Council states
that Hospitality is the world’s LARGEST industry.
It is expected to grow at a pace of 3.9% each year.
In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs)
It is the SECOND largest employer, in the USA. (Healthcare is the largest)
The hospitality industry is VERY diverse!
The industry includes many types of BUSINESSES that are different from one another.
Some are LARGE, some are SMALL. Some provide FOOD. Some provide a place to SLEEP. While others provide ENTERTAINMENT
or TRANSPORTATION.
Food and Beverage Contains many different segments:
Quick service restaurants Full-Service restaurants Street vendors Carryout Cafeterias Catering
F&B Cont
Much F&B is located inside other businesses. i.e. Popcorn and drinks at the movie, café’s
inside office buildings, restaurants inside schools, etc…
• 50% of all meals eaten in the US today are provided by the food and beverage industry!!!
F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!
Lodging Simply put – Lodging means a place to
sleep. These venues will provide overnight
accommodations:
• Hotels such as: Marriott, Hilton, Motel 6, Hyatt• Bed and Breakfasts
Recreation A place to relax and have fun!! Recreation is different for everyone:
Some like golf Other like rollercoasters Beach Properties Concerts Ball games Theater
Rec – cont The recreation industry consists of 4
types of businesses: Entertainment Attractions Spectator Sports Participatory Sports
Travel and TourismThis segment contains 2 parts that are very closely connected:TravelTourism
Types of Travel Pleasure Travel
Business Travel
Travel Industry Travel Industry can also be called the
Transportation Industry because it consists of businesses that physically move people from one place to another.
Includes: Cars Bus Train Airplanes Ships
Tourism Industry Is made of businesses that promote
travel and vacations. Travel agencies Tour operators Cruise companies Visitor Bureau Local and National Tourism Businesses
Title Slide – “4 segments of hospitality” -name and period –
Slide 1 – Food and Beverage -4 examples Slide 2 – Lodging – 4 examples Slide 3 – Travel and Tourism – 4 examples Slide 4 – Recreation – 4 examples Include pictures of each place – Include creativity!! Ex)
transitions/sounds/slide design Include a descriptive sentence to explain
each slide –
• COMPLETE -VOCABULARY CHAPTER 1
Assignment: 4 Segments of Hospitality
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