A bit of theory…………. · 2019-03-23 · • AACE –Chief Executives Support • NHSE...

A bit of theory………….

• Access to information

• Less reliant on experts

• Inter connectivity

Our changing world….

People who are highly connected have

twice as much power to influence change

as people with formal authorityLeandro Herrero

Where did it come from?

Where we need to get toFour or five ideas that can be implemented by ambulance trusts across the country over the next twelve months, supported by the Horizons team and AACE

Myron’s maxims……….

• People own what they help create

• Real change happens in real work

• Those who do the work, do the change

• Connect the system to more of itself

• Start anywhere, follow everywhere

• The process you use to get to the future is the future you get.

Source – Myron Rogers, The Phillips Kay Partnership Ltd

People own what they help to create..

Bottom up

• Frontline engagement

• Co-creation

• Going where the energy is

• Flexible and emergent…….

• Virtual / Social media

AndConnecting the system to itself

• AACE – Chief Executives Support

• NHSE (Ambulance improvement programme)

• Other groups where we can (New QI Indicator)

• People with an interest and/or passion Approach based on Myron’s Maxims

Launch Event – June 28th

Project P

Falls assessment service

Film making

Ideas platform – launched 12th July

https://projecta.crowdicity.com/#ProjectA

Our staff are the voice of the organisation. They’ve got audience & credibility

#ProjectA

Summer 2018

Five tweet chats

- Partnerships with patients and the public

- Patient pathways

- Wellbeing and career progression

- Partnership Working

- Thinking the Unthinkable

921 people participated

3211 tweets

326 new ideas generatedNodeXL from the first tweet

chat

Using social media to engage

Response to ideas was overwhelming

https://projecta.crowdicity.com/

#ProjectA

• 2,000 people participated

• 31,000 interactions through the platform and twitter (original tweets only)

• 608 ideas on the platform

• 89 assessed as actionable

Decision Making Group

#ProjectA

Innovation burst 25th and 26th

September

#ProjectA

• All virtual – 2 Days

• All ten ambulance trusts represented and Scotland, Wales and Northern Ireland

• Asked teams to test, share knowledge and prototype

What we are working on now

• Action on responding to people who fall• Action on responding to people in mental

health crisis and emotional distress• Action on partnership: people, families and

the wider community: • Action on staff wellbeing• A directory of good ideas• Virtual collaboration• Improvement leaders

Directory of Good Ideas

Source : AACE Website

Improvement collaboratives……

Allowing space for Stories

Allowing people to connect and share…

#ProjectA is 90% virtual ……….

Connecting the system to itself

Underpinning ethos of #ProjectA is that it does not duplicate but connects to system

Good example last week – updated Ambulance Quality Directors on #ProjectA progress

Support the developing ‘Improvement Leaders’ network that is developing under #ProjectA

Potential date for ‘first’ meeting 15th May – Edinburgh

Andrew Parker – Scottish Ambulance Service leading @parker2SAS

Joy and warmth

Thoughts…….

• The world is changing, connect people to make change happen

• Co-create not buy in• Go where the energy is….• Heart and head…..• Sharing is good…..• Focus on what people want…..

• Is their an ability to harness and curate spin offs ……?

With thanks to Liz Harris (Royal College of Paramedics)

horizonsnhs.com/school