AA Business Process Changes for SIS. Planning for SIS Where to start? Pax, Cargo, MISC? In house...

AA Business Process Changes for SIS

Planning for SIS• Where to start?

• Pax, Cargo, MISC?

• In house system vs. outsourced development

• Identify Business Processes

Planning for SIS

• Non-Sample

• Sample

• First & Final

• Alliance Processing

Planning for SIS

• Prime Billings

• Non-Prime Billings Rejections Billing Memos Credit memos

Inception Phase

• Develop an understanding of SIS requirements

• Build Business Case

• Define the Scope

• Document current Business and Systems processes

Inception Phase

•Participate in Industry Forums

•Assemble the team

• Document the Business Requirements

• Build the Use Cases

Elaboration Phase• Analysis and Design for:

Receivables Payables Workflow Non-Migrated Processinge-Support Linking

• Create Test Plans

Construction Phase

• Build and Unit Test: Receivables PayablesWork FlowsInbound & Outbound IDEC

• Create Test Scripts

• Document Business Process Changes

System Test

• Execute Test Scripts

• Bug Correction and Retesting

• Create Implementation Plan

• Update Business process changes docs

• Prepare Training Materials

• Review Pilot Test Scripts

Pilot Prep and Testing

• Ready test data for Pilot

• Migrate code to stage environment

• Execute Pilot Test Scripts

• Bug Correction and Retesting

• Pilot Sign-off

AA Timeline for SIS

Project Organization - Passenger

Manager (RA Control) – Leigh Boggs leigh.boggs@aa.com

Manager (RA Operations) – Maureen Blair maureen.blair@aa.com

Development Manager (AA IT) – Tucker Nix tucker.nix@aa.com

Project Manager (PAX) – Lance Landphair lance.landphair@aa.com

Project Organization - Miscellaneous

Manager (Corp Receivables) – Chris Reynolds chris.reynolds@aa.com

Supervisor (Corp Receivables) – Christina Phillipschristina.phillips@aa.com

Development Manager (AA IT) - Tucker Nix tucker.nix@aa.com

Project Manager (MISC) - Lillian Roepke lillian.roepke@aa.com