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abc.afd.calpoly.edu
ABC 2015 Fall Summit
Facilities OverviewWho are we?
September 9th & 10th, 2015
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Agenda Our mission Major Responsibilities Organization Structure Service Requests Timelines Maintenance versus Chargeback Contact Information Questions
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What do we do?
“Our goal is to provide, maintain, and enhance the built environment in support of
Cal Poly's academic mission”
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Major Responsibilities
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Organization Structure
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Facilities Customer & Business Services Facilities Help Center
Your Service Connection!
756-5555 Campus Lost &
Found Campus Mail
Distribution Budget and Finance Event Support
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Facilities Management
Facilities Operations Custodial Landscape Transportation Surplus Skilled Trades Lock Shop (Keys)
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Facilities Management
Environmental Health & Safety Water Quality Ergonomics Safety Training
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Facilities Management
Energy Utilities & Sustainability Green Campus Drought Action Plan Water Conservation Energy Conservation
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Major Capital Projects (Over $634,000) New Construction Infrastructure Major Repairs
Facilities Planning & Capital Projects
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Minor Capital Projects Office or Lab Remodel Security Alarms Install New Flooring
Did you know you can trackyour projects now via the Project Portlet?
Facilities Planning & Capital Projects
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Planning Campus Master Plan Community Liaison
Space Management Building Floor Plans
Facilities Planning & Capital Projects
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Work Order Typically Involves Single Trade Minor Requests
Install Blinds, Additional Cleaning, Key core change etc.
Events Permits
Project Typically Involves Multiple Trades May involve external contractors or vendors
Service Requests
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Scheduling Coordination and Communication Access to Facility Neighbors Design & Plan Check Prioritization
TimelinesWhy does it take so long?
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Maintenance My light bulb burned out!
Chargeback I want a different light bulb!
Who pays for what?
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Your Service Connection! Facilities Help Desk 756-5555 facilities-cbs@calpoly.edu Cal Poly Portal – Single Click Facilities Requests
Project Manager Customer Service Specialist – Jessica Hunter 756-7568 jhunter@calpoly.edu
Who to contact?
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Information Facilities Web Site
https://afd.calpoly.edu/facilities/ Facebook
Additional Sessions & Training Minor Project Process Maintenance & Services Service Requests & Project Portlet
Want more?
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Facilities Overview
Jessica HunterFacilities Customer Service Specialist
jhunter@calpoly.edu756-7568
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