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TMCA Receives Top Honors from The Leapfrog GroupLeapfrog Hospital Safety Grades, which assign A, B, C, D and F letter grades to hospitals nationwide and provide the most complete picture of patient safety in the U.S., were announced in October by The Leapfrog Group, a national patient safety watchdog, and TMCA was one of 844 hospitals to receive an “A”, ranking among the safest hospitals in the United States.
In November The Leapfrog Group announced that TMCA had been named a Top Hospital for the first time. Widely acknowledged as one of the most prestigious distinctions a hospital can receive in the U.S., the recognition showcases TMCA’s commitment to patient safety and quality. TMCA
received a Top General Hospital distinction, and was one of only 115 Top Hospitals recognized across the country.
“We are extremely proud to be the only 2016 Leapfrog Top General Hospital in the state of Colorado. This recognition is a testament to the dedication of our staff and physicians to provide the safest, highest quality care to all of our patients. They are a cut above the rest and very deserving of this recognition.”-Dan Miller, CEO
• In other Quality news, TMCA’s ICU did not have any CAUTIs in 2016 and has gone more than 13 months without one. They also decreased their hospital acquired infections (C.diff, CLABSI, CAUTI) by 46% over 2015, 65% from 2014
• 5 Med/Onc decreased their hospital acquired infections (C.diff, CLABSI, CAUTI) by 71% over 2015. TMCA’s Orthopedic hospital acquired infections (C.diff, CLABSI, CAUTI) were reduced by 75%.
• Two units - CC4 and ICU – had no falls with injury in 2016! Progressive Care Unit (PCU) saw an 88% decrease in DVT/PE.
•And the OR had NO NEVER EVENTS in 2016!
• TMCA earned an “A” grade for patient safety in the Fall 2016 and Spring 2017 Leapfrog Group Hospital Safety Grades.
•We would like to thank all of our caregivers for your dedication to providing the highest quality care and for keeping our patients safe. Congratulations on these fabulous accomplishments!
clinical excellence
AnnuAL updATe
Above all else we are committed to the care and improvement of human life.Our Mission:
• When it comes to Service Excellence, a number of units with great increases in their scores. • CC5 experienced a 26 point increase in the 4th quarter moving >90th percentile rank , while CC4 experienced a 22 point increase in
the 4th quarter moving them above the 90th percentile rank. • Centennial Radiology consistently stayed at or above the 75th percentile ranking. • Spalding made steady progress throughout the year, finishing the 4th quarter above the 75th percentile rank! • Outpatient Test and Treat (OPTT) continued to consistently perform right at or slightly below the 75th percentile rank throughout the year.• The Main Campus ER showed solid progress throughout the year. In the 2nd and 4th quarters, their scores were between the 50th
and 75th percentile rank• Saddle Rock ER (SRER)was named a 2016 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award
recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. SRER continues to be a leader in patient experience for HCA, consistently performing above the 90th percentile rank.
service excellence
growth & financial•Total ER Visits for the Main Campus ER, CMP ER and SRER were down 5.2% year-over-year. 2016 saw a tremendous
increase in competition with the addition of 5 freestanding ERs in TMCA’s Community Service Area. •Behavioral Health opened an Adolescent unit and saw their Average Daily Census (ADC) grow 29.6% year-over-year.•We saw key gains in Surgical Services due to a 26% year-over-year increase in Thoracic Surgery volume, and a 40%
increase in Spine surgeries.•In the Cardiac Cath Lab, Electrophysiology volume grew 16.7% from 2015 to 2016. •HealthONE opened 3 new Care Now Urgent Care centers, with one in TMCA’s service area. There are eight more
Care Now Urgent Care centers planned for 2017 openings. •In the Main Campus ER, the new Pediatric ER unit opened in February 2017.•In March 2017, the renovated Pediatric/Pediatric Intermediate Care Unit opened for business.•Both Centennial Medical Plaza ER and Saddle Rock ER earned affiliation with Rocky Mountain Hospital For Children
and became part of the RMHC network of care.
Dr. Stephen PehlerSpine Surgeon
Dr. Sam AznaurovElectrophysiologist
Dr. Jenifer MarksThoracic Surgeon
2016 new executives
Hallie WoodsAssociate Chief
Operating Officer
Brandon MenciniVP, Bus Development & Strategic Planning
Rachel MilesChief
Nursing Officer
Mark DenoChief
Administrative Officer
Cindy MeyerChief
Administrative Officer
Pediatric ER New peds intermediate care roomPediatric Unit nurse’s stationPediatric Unit open house
employees & physiciansIn our most recent physician satisfaction survey, our providers rated us in the 82nd percentile as the overall place to practice medicine.
2016 Physician I CARE award winners1st Quarter
Jeff Arthur, DOOrthopedic Surgeon
2nd Quarter
Lisa Jo Floyd, MDER Physician
3rd Quarter
Benjamin Shukert, MDHospitalist
4th Quarter
Alfredo Rivera, MDBehavioral Health
2016 eMPLOyees OF The MOnThFebruary
William YoungCMP ED
MarchEmily Spencer
Oncology
aprilHyuk “Letty” Kwon
Breast Diagnostic
MayKristi Shattuck
Oncology
JuneDaniel CallahanPlant Operations
JulyLori Hewlett
Laboratory
augustSasha BrauenGuest Relations
septemberKatya CastilloCardiac Care 4
OctoberColin Smith
Adolescent Beh Health
november Aubree GeierCardiac Care 4
decemberYaneth Marin
Accounting
communityengagementWe had staff participate in each of the selected community events throughout 2016. Our many community accomplishments included:
•Collecting 1,660 pounds of food + 364 hours of volunteer service donated to Food Bank of the Rockies•Donating $14,000 to Wish for Wheels, which equates to 100 bikes that were built & given out by 133 volunteers
to some well-deserving kindergarten students at Wheeling Elementary•Two Bonfils Blood Drives•During the School Supply Drive, we filled 160 backpacks with over 3,000 supplies for Wheeling Elementary &
Bennie E. Goodwin Learning Center•The ED held their Annual Kickball tournament benefiting Food Bank of the Rockies•248 items were donated during our Kids Warm Clothing Drive •Oncology’s International Buffet raised money for LLS - Light The Night•Over 200 toys were donated during the Fill The Stocking event and TMCA hosted a holiday party for 20 families
and teachers from Bennie E Goodwin Learning Center• Staff also participated in many community walks including the Air Life Memorial walk, the NAMI walk, the
American Heart Association’s Heart Walk, Komen Race for the Cure, Out of Darkness, and the LLS Light The Night walk.
2016 totals financial Donations = $68,544volunteer hours = 2,078 hours
community Partner
Financial Giving
Volunteer hours
Food Bank $11,189 364Hope Fund $31,428 N/AWish for Wheels $14.101 272Other $6,822 649
2016 Employee Service Awards
25 Years of ServiceReginald Breckenridge Nursing - Spalding
Joan Eckrich Occ Therapy-Spalding Celedonia Brown Ewen Nuclear Medicine
Ling Chang-Lee PharmacyLori Culliton CV (NON INV) North
Kendall Fielder Jr Nursing AdministrationPeggy Figueroa Main FNS
Donna French-Studer Case ManagementIdola Green Dietary Nutrition-Spalding
Lanida Hackett-Kuzmich OncologyJanet Hoskins Operating Room
Janine Lafrankcis PACUNoel Pena Patient Access-PAS
Danette Polk AccountingIrene Stevens Clinical Rehab Specialist-Spalding
20 Years of ServiceBiskut Astatke Cat Scan
Stacy Ban Imaging CMPLiliya Dekhtyaryuk OB/GYN
Susan Fisher Float Pool Nurse-SpaldingJennifer Hahn Emergency Department
Rochelle Hardin Intensive Care UnitDana Huft Neo Natal ICU
Angela Lewis Patient Access Manager-PASMary Park Ortho/Spine
Rosalba Plascencia Gonzalez EVS MainBrenda Mingo Switchboard - SpaldingRandy Reuben Emergency Department
Deborah Sanders Rehab ServicesKurt Schroeder Nursing - Spalding
Sukanya Vichiensal Operating RoomCarl Williams Support Line
15 Years of ServiceJennifer Andrew Intensive Care UnitHector Cardenas Main FNS
Therese Cayabyab North GeropsychAlicia Chapman Cardiac Care 4Marjorie Collins Respiratory Therapy
Anne Dada NeuroscienceJustin Deavers CMP ED
Marisa Dolan Pharmacy @ CMPCatherine Essex Nursing - Spalding
Villaflor Garcia Float PoolLaurie Hampton Clinical Rehab Specialist-Spalding
Diane Hannon HiTechPhilomena Howland Nursing - Spalding
Larisa Khachatryan Nursing - SpaldingGloria Knaster Ortho/Spine
Nicole Lund OB/GYNMary Kay Mitsch CMP ED
Teresa Moen Physical Therapy-SpaldingLeticia Pina-Keagy Physical Therapy-Spalding
Dale Remacle Interventional RadiologySonia Romero North Geropsych
Constance Rush Rehab ServicesErica Salgado Labor and Delivery
Kimberly Sexton Nurse PractionerMala Shalek Intensive Care Unit
Irina Shapiro Interventional RadiologyKayla Sigler Imaging CMP
Marleny Smith Main FNSJill Stevens-Becker Pathology
Svetlana Tashkulova LaboratoryLemlem Tesfay Main FNS
Yerusalem Tesfay North GeropsychRobin Tucker Intensive Care UnitMaria Vargas Main FNS
Sharon Voparil Same Day Surgery
30 Years of ServiceMaria Barrera-Webb Rehab Services
Robin Boa LaboratorySusan Bobka Parent EducationDarren Friess Cath Lab
Mark Halebsky Adult PsychHenry Hipple Respiratory Therapy
Michelle Smith Occupation Therapy-Spalding
35 Years of ServiceHelen Brunn Same Day Surgery
Clara Eisenman Cardiac Care 4Janna Hough OB/GYN
Debra King Gastro LabJulie Walton Laboratory
40 Years of ServiceBrenda Copper Nursing - Spalding P/SLBeverly Forsyth Laboratory
Katherine Hatcher EducationDiane Hutton Laboratory
10 Years of ServiceWeda Kertiyemer EVS Main
Olga Kintz Diagnostic RadiologyHyuk Kwon Breast Diagnostic North
Sonja Lauck Cardiac Care 5Debra Lindesmith Float Pool
Kristen Means EEGRamon Mejia Jr Main Plant Ops
William Merz AdministrationZebib Negasi EVS Main
Lawrencia Owusu-Ansah Ortho/SpineElizabeth Pielka PharmacyMartha Renteria Diagnostic Radiology
Jose Rios Main FNSKara Ruthruff Intensive Care Unit
Alfonso Salazar Telemtry Tech.Lori Samuelson Speech Therapy-Spalding
Anthony Scriver PharmacyAntonio Soto EVS Main
Heri Tejawijaya North FNSSarah Trainor NeuroscienceSarah Trujillo Cardiac Care 4Adelmo Vidal Cat Scan
Julie Zhong Cardiac Care 5
5 Years of ServiceAanuoluwapo Alao Telemtry Tech
John Allen Quality Assurance-SpaldingBetty Ambrose Cath Lab
Africa Armendariz Float PoolGladys Baca EVS Main
Amber Bartlett Clinical Rehab Specialist-SpaldingDenise Baumgartner Pathology
Jonathan Beasley Referral Development-SpaldngLu Ann Bordon Same Day Surgery
Brittany Bourque Cardiac Care 4Erica Brown Respiratory Therapy
Lauren Burnell Case Management-SpaldingMaria Campos-Morales Laboratory
Cheryl Carlson Intensive Care UnitKristin Carlson OPS
Billy Carter EVS MainMary Cheung Case Management
Stephanie Crews CMP EDMarcia Dahlgren OP Cardiac RehabThuy-Van Donn Pharmacy
Eric Downs Registrar - PASYeshwork Eshate SRER EVS/Security
Melissa Estes Diagnostic RadiologyRuth Eyob Float Pool
Scott Foster Operating RoomMichelle Galles Trauma
Kimberly Galvin Cardiac Care 4Jaci Gauna Nursing - Spalding
Ashley Gerk Float PoolJennifer Glasgow Intensive Care Unit
Azucena Gonzalez-Tang Nursing - SpaldingBrooke Greenberg Intensive Care Unit
Diane Grierson Breast Diagnostic NorthJennifer Griffin Operating Room
Jody Grosshans Cath LabDonna Hale Nursing - Spalding
Valerie Harris Float PoolLaura Hart Parent Education
Naomi Hayes Progressive Care
10 Years of ServiceTara Adams Cardiac Care 4
Mulu Ambaw EVS MainLarisa Belikova Main FNS
Mary Bendykowski Psych Discharge PlanningKristin Boyett Cardiac Care 5Myla Cabuag Operating Room
Daniel Callahan Main Plant OpsRita Caruajulca EVS Main
Katya Castillo Cardiac Care 4Cecilia Clyne Float Pool
Sandra Davenport NeurosciencesStephen Dupont Main Plant Ops
Judy Eggleston Quality ManagementLindsay Erickson Float Pool
Nichole Esquibel Potts Emergency DepartmentCasey Feller Respiratory Therapy
Natalie Fiore Emergency DepartmentChristelle Friedland Diagnostic Radiology
Melissa Garner EEGAlemtsehay Gebreselassie Main FNS
Steffany Gonzales Gibbs OB/GYNRose Hermes Diagnostic Radiology
Stacey Hirschfield Progressive CareMegan Jones Diagnostic Radiology
Sheryl Kanipe Saddle Rock EDSosina Kasa EVS Main
Kiera Knox Nursing - Spalding
Servcie Award Recipients
5 Years of ServiceSarah Hench Nursing - Spalding
Amy Higginbotham Ortho/SpineWalter Holland Main FNS
Douglas Johnson Intensive Care UnitLindsay Jordan Intensive Care Unit
Alexis Joy PharmacyNicholas Kapke Oncology
Monica Lopez Registrar - PASMichael McCallister Emergency Department
Sabine McCurry CMP EDKaleigh Medina Emergency Department
Hiwot Mehary EVS CMPLucy Mellows Oncology
Nancy Meyers Operating RoomTammy Miller Cath LabVelvet Mines Main FNS
Sitel Omer EVS MainLeah Parker Rehab Services
Colleen Pearson Neo Natal ICUJennifer Pehrson Intensive Care Unit
Laura Piers Dietary Nutrition-SpaldingSeema Pokhrel-Karki Neonatal ICU
Elizabeth Price Mammo CMPNicole Pyle Cardiac Care 4
Janice Ramirez LaboratoryRigoberto Sarellano-Haros Patient Access - PAS
Teresa Salgado Servin Main FNSSofia Schaub Cardiac Care 5
Lauren Schrader Intensive Care UnitRebecca Scruggs Imaging CMP
Jessica Smith Labor and DeliveryDaniel Storm Float Pool
Trang Teske North FNSChelsey Thomsen Respiratory Therapy
Whitney Tice Intensive Care UnitKimberly Till Cardiac Care 5
Lisa Tomaino Float PoolDeborrah Truex Main FNS
Teresa Vandiest-Akin Cath LabMadonna Vogt Operating Room
Sheila Wadsworth Operating RoomJanice Zamora Speech Therapy-Spalding
2016Employee of the Year
Kristi Shattuck, Oncology
2016Leader of the Year
Darren Friess, Cath Lab
Congratulations to all of our 2016 Service Award recipients and to our
Employee of the Year and Leader of the Year!
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