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AILIP Lifecurve Project
Phase 1 : The Survey
24/01/2017 Active and Independent Living
Improvement Programme 1
Dr Sarah L Mitchell
Programme Director – Active & Independent Living Improvement Programme
Why are we doing this project?
• We don’t know where we are
intervening in the persons life curve journey
• Our engagement events clearly identified the desire and need to work further upstream
• For future service redesign and third horizon thinking we need to have a baseline
• AILIP Governance group have previously agreed that undertaking this survey this is the way forward
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Improvement Programme 2
Project: Project Charter
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Improvement Programme 3
Business Case Service User Benefit
Scope In Out
This survey will help identify where we are intervening in a persons Health and Well Being journey and will provide data and information that will support any future service redesign with the goal of supporting people to live healthy, active, independent lives.
All AHP Services Adult Services Community Acute All NHS Boards All HSCPs
C&YP Services People who are unable to consent Paramedics
Org. Benefit & Cost Start Point Stop Point
AHP services across Health and Social Care will be able to quantify where on the Lifecurve staff are intervening. This data will provide the ability to undertake predictive modelling which in turn will help us understand where our services could provide the most cost effective and person centred models of care.
Circulation of Information Sheet 1 Circulation of the survey results
KPI : Key Performance Indicators Team Members: Project Role
Team Members: Name
Minimum 11000 completed surveys by service users on given date in April 2017
• Sponsor – CHPO • Sponsor - CSWO • Sponsor - Chair ADSG • Programme Lead - Director AILIP • Project Lead - National Lead – Early
Intervention • Advisor – Newcastle University • Advisor – Strathclyde University • Analysts - National Services Scotland • Analysts - Analytical Services Division –
Scottish Government
Jacqui Lunday Johnstone Alan Baird Carolyn McDonald Sarah Mitchell Susan Kelso Professor Peter Gore Professor Phil Rowe TBC / eDRIS Emma Millburn / Christine McGregor
Problem, Observation, Measures, Impact (What’s your problem, How do you know, So What ?!)
Following the AILIP National engagement events it was clear from feedback that stakeholders perception is that access to AHP services is too late in the H&WB journey. The reality is we have no evidence to prove or disprove this perception therefore have no baseline to understand the impact we have on where we intervene on the Lifecurve.
SMART Goal Milestones
By July 2017 have a baseline measurement of where all adult Health and Social Care AHP services are intervening for people who use our services as measured by the Lifecurve.
1. Agree Project Charter / Info Sheet 1 / Communication Plan 2. Agree time frame for survey 3. Ethical Approval (via Edriss) 4. Feasibility studies completed and analysed/reported 5. Awareness of all AHPs of Survey 6. Completion of Survey 7. Report out of survey findings
Nov 16 Jan 17 Feb 17 Feb 17 Feb 17 Apr 17 Jul 17
Project: Project Plan
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Improvement Programme 4
Project Sign Off
Agree Project Charter
Agree Roles
Agree Project Timeline
Agree Project Comms Plan
Project Management Toolkit
Project Awareness
Agree Information Sheet 1
Proposed Survey Process
How we measure success the challenge
Identify Communication Leads
Governance
Public Benefit and Privacy Panel
Ethical Approval
Risk Register
Escalation Policy
Feasibility Study
Survey
Circulate the Questionnaire
Complete Survey
Collate / Deliver
Report Survey Results
Survey : Key Activities
24/01/2017
Active and Independent Living Improvement Programme
5
AHPDs agree nominated Communication Lead for each AHP Profession within each Board Area
AILIP Lifecurve Team will set up communications directly with these leads
One month prior to agreed LIFECURVE SURVEY DAY, survey template will be circulated to all nominated Communication Leads
Two Week Prior to LIFECURVE SURVEY DAY all AHP staff will have a copy of the survey and are fully aware of what will be expected of them and the process they have to undertake
LIFECURVE SURVEY DAY
24/01/2017
Every completed survey will be placed into a locally agreed service safe haven
All completed surveys will be delivered to AHP Director/agreed secure central location 5 working days post Survey
AILIP Team responsible for collection of all completed surveys 10 working days post survey
Dissemination Plan reported within 2 months post survey
NEXT STEPS
296
1136
15660
Measuring Success The Challenge - # Completed Surveys
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• # WTE AHPs in Scotland (ISD +5%) = 9787 • Minus 20% (absence) = 7830 • Minimum 2 Survey complete per WTE = 15660
Example • # WTE AHPs in A&A (ISD +5%) = 709 • Minus 20% (absence) = 568 • Minimum 2 Survey complete per WTE = 1136
Example • # WTE Physios in Fife = 185 • Minus 20% (absence) = 148 • Minimum 2 Survey complete per WTE = 296
• ISD + 5% - not all AHP Professions included in ISD Figures , also to add Social Care • - 20% - not all patients will be appropriate, staff absence/holidays
Q&A
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Improvement Programme 7
About the Survey……
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Improvement Programme 8
What are we asking people to do Minimum 1 completed survey
Maximum # of service users you see on that day
Who is going to complete questionaire registered and non-rgistered
students
People working on the agreed survey date
Where are we going to measure compliance Survey Dashboard
What will the breakdown of measurement be National / Area / Service
Where are we getting our target completion from (definition) Agreed Definition
How are we going to communicate the survey date to staff Posters / Flash Reports / Emails / COP /
AHPD to nominate a lead for each service to communicate - TBA
Sub-Group to communicate AHPs in Social Work
How are we going to get the survey to all staff COP / Email to comuncation leads /
How is the survey going to be completed (paper / online) Paper
How are results going to be collated Completed survey must be delivered to local central collection
point/person within 5 working days.
Central point and process to be agreed and communicated by
communication lead
How are survey results going to be recorded Results will be recorded into an online survey master log
Who is going to insert survey results into master log Dedicated resource to visit each location and input results
Who are results going to be communicated to Anonymous / Public
Who is going to analyse the results Strathclyde Uni / Newcastle Uni / AILIP / ADL SmartCare Research
Process Question to be answered Answer
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