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Aligning Careers in Air Transport Management
For
Aviation Challenges and Growth
Philbert SureshFaculty, College of BusinessGulf University of Science &
TechnologyGUST Logistics Forum
www.gust.edu.kw/glf 2
“Call Me Trimtab”Buckminister Fuller
Architect of Geodesic Domes and Author of Spaceship Earth
A large ship goes by, and then comes the rudder.
On the edge of the rudder is a miniature rudder called a trim-tab. Moving the trim-tab builds low pressure that turns the rudder that steers the gigantic ship with almost no effort.
One individual could be a trim-tab, making a major difference and in today’s FIRST Kuwait Air Transport Conference – this trimtab of the event is the Director General of Civil Aviation Mr Fawaz al Farah. Let us all greet him with an applause !
www.gust.edu.kw/glf 3
Trim Tab in a Aircraft
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Alignment is an Orderly Organic Growth - a systems approach to career development in consonant with vision, mission and goals of the organization and managementMisalignment is a painful barrier to career progress. It creates chaos and anarchy with the wrong person at the helm of company hierarchy. A sort of a square peg in a round hole. Only a big L at the top but no scope for the small ‘l’ in the middle and the bottom levels of management. Succession planning and management grooming is the missing ingredient
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Trading more in a diversified economy, but less reliance on the finite oil wealth.Integrated InfrastructureBuilding city concept – Hub-and-Spoke SystemInnovative, friendly, open and free trade system actively pursued ( airline liberalization and deregulation - open skies policy etc)
Rapidly Transforming Rapidly Transforming Economy – Characteristics Economy – Characteristics
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Who is Who is GUST Logistics Forum–GUST Logistics Forum–GLF ?GLF ?Gulf University of Science & Technology Gulf University of Science & Technology KuwaitKuwait
“Our mission is to empower young creative minds for 21st century logistics and
supply chain management for professional
advancement in the industry.”
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GLF Maps Essential Skills in different categores of job domain
Reading text
Document use
Writing
Numeracy
Oral communicationOral communication
Thinking skillsThinking skills
Problem solvingProblem solving
Decision makingDecision making
Job task planning Job task planning and organizingand organizing
Significant use of Significant use of memorymemory
Finding informationFinding information
Working with othersWorking with others
Computer useComputer use
Continuous learningContinuous learning
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GLF Training SolutionsGLF Training Solutions
Skills for Shippers & Receivers-Skills for Shippers & Receivers-Reading ProfileReading Profile
Type of TextPurpose of Reading
To scan for specific information/To locate information
To skim for overall meaning, to get the 'gist'.
To read the full text to understand or to learn.
To read the full text to critique or to evaluate.
Forms >> > >
Labels >> >
Notes, Letters, Memos > >>
Manuals, Specifications, Regulations
> >>
Reports, Books, Journals > >
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GLF Training SolutionsGLF Training Solutions
Skills For Shippers & Receivers Skills For Shippers & Receivers – – Examples of Document UseExamples of Document Use
Computer-Computer-Generated Generated LabelsLabels
Shipping ListShipping List
Workplace Workplace Hazardous Hazardous Materials Materials InformationInformation
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GLF Training SolutionsGLF Training Solutions
Skills For Shippers & Receivers Skills For Shippers & Receivers Writing ProfileWriting Profile
Length Purpose For WritingTo organize / To Remember
To keep a record / To document
To inform / To request information
To persuade / to justify a request
To present an analysis or comparison
ToPresent an evaluation / or critique
Texts requiring less than one paragraph of new text
>> >>> >>
Texts rarely requiring more than one paragraph
>>
Longer Texts
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Money MathMoney Math
Scheduling, Budgeting & AccountingScheduling, Budgeting & Accounting
Measurement & CalculationMeasurement & Calculation
Numerical EstimationNumerical Estimation
GLF Training SolutionsGLF Training Solutions
Skills - NumeracySkills - Numeracy
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GLF Training SolutionsGLF Training Solutions
Type of Numeric AbilityType of Numeric Ability
Number ConceptsWhole NumbersRational Numbers- FractionsRational Numbers – DecimalRational Numbers – PercentEquivalent Rational Numbers
Patterns and RelationsEquationsFormulae
Shape and Spatial SenseMeasurement conversionsAreas, Perimeter, Volumes
Statistics and ProbabilitySummary Calculations
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Listen to announcements over loudspeakers. (1) Listen to announcements over loudspeakers. (1)
Give direction to co-workers for various tasks, Give direction to co-workers for various tasks,
such as gathering goods from different departmentssuch as gathering goods from different departments
or deploying goods on the floor. (1) or deploying goods on the floor. (1)
Interact with truck drivers to direct them to the Interact with truck drivers to direct them to the
appropriate docks and to verify that the shipment appropriate docks and to verify that the shipment
is received in good condition. (1) is received in good condition. (1)
Interact with clients and carriers in person or over the phone. (1) Interact with clients and carriers in person or over the phone. (1)
GLF Training SolutionsGLF Training Solutions
Oral Oral CommunicationCommunication
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Core Competencies for Air Transport Management
People Skills
(capacity to motivate and inspire their
employees )
Conceptual Skills
(their ability to put things together )
Judgment Skills
(the ability to reach wise decisions) and the ability to "walk
the talk )
Technical Competence in Air Transportation(the knowledge of the aviation industry and
managerial leadership principles and practices)
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GLF Course Content Plan Overview of Air Transportation Program
Critical Roles of The Air Transportation Manager Air Transportation Manager as Communicator Role and Functions of Airlines and Airports Air Transportation Manager as Change Architect Role and Functions of Civil Aviation Authority Air Transportation Manager as Facilitator Introduction to Air Transportation Law Introduction to Civil Aviation Security Air Transportation Manager as Leader Impact of Technology on Air Transportation The future on Air transportation Management
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GLF Learning Formula in Logistics – the arcane discipline on ME Campus
The education system in the Gulf is failing and leaving Arab businesses trailing behind the rest of the emerging markets, a panel of regional business leaders has warned GCC governments.
November 2007
New GLF
Formula
The square root of FUN x Logistics /Total Learning Time
100Million jobs
by 2030
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Tuition Assistance Program
Tuition assistance programs are now being viewed as a strategic investment rather than a corporate human resources benefit.
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Share a view with Conference Board of USA
The perspective we have is like standing on the doorstep of your neighbor across the street and looking back at your house. You always walk out of your own house. Sometimes you look back at it, but you never step out of the circle and look at it in an objective way.
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Conference Board – Views Again
The skills are not so defined in traditional terms like a Ph.D. or a master’s in journalism.
They are defined increasingly in terms of your communications and leadership ability, ability to work in teams and sometimes in terms of geographic specialty.
They have to think of this in the same sense they think about whether their energy supplies are going to be secure.
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High Powered Ways to Develop Aviation
Executives
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Kristine Thompson, CEO, Patagonia (Apparel Industry)
People who can manage "the tough decisions and incorporate" difficult issues into their lives, she said, "are the future leaders
CHANGING THE CRITERIA FOR SUCCESS – Short Brothers (UK) manufacturers of aircraft during the Great World Wars – benchmarking in a diversified industry to overcome quality problems.
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Arabian Business Survey
When asked what the biggest economic issues facing their businesses in 2008 would be, 56.7% of those polled claimed “attracting employees/labour as currencies depreciate/costs rise” as their biggest challenge.
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Leadership Crises Boeing
In December 2003 Boeing faced a leadership crisis. Phil Condit, the 62-year-old chairman and CEO, stepped down after a scandal in which Michael Sears, the company's former CFO, was accused of offering a job to a Pentagon official who was then head of procurement for the air force.
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Leadership Style- Emirates Airline
Flanagan talked about the reasons for Emirates' ascent, his own management style and the new Airbus A380 jetliners as part of a recent Wharton Leadership – “it would be hard for any American airline to duplicate the success of the Dubai carrier”.Flanagan is at the helm of Emirates management since 1985 – ( 23 years)
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New Demands on Leadership for Aviation
Challenges
Risk-taking Courage Teamwork
Cross-cultural awareness
Creative Thinking
Tolerance for ambiguity
Understanding organizational
and system dynamics
Flexibility Adaptability
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High Velocity Education
Experiential LearningReal Time Real World LinksOngoing process in Executive EducationPersonal Challenge
Alignment of knowledge and skills in specialization of the industry
LeadersIn
Kuwait??
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Harnessing the Trend & Leveraging the
Technology
Mergers and Acquisitions (M & A) Aiitalia Bid by BA,
UA and AF Bahrain Air and
Gulf Air competition JetBlue Airways and
Lufthansa – 19% sake
Relocation of Jazeera Airways in the Air Hub of Middle East – Low Cost Option
Operational Management Strategy: Hub-and- Spoke Systems vs Point-to-Point configuration – Time Slot, Code Sharing and Transport Scheduling
www.gust.edu.kw/glf 28
jetBlue on Fire at JFK N.Y.
Crew Skills Training and Incident ManagementAt JFK Airport N.Y. Airbus A320-232
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Fundamental Skills Fundamental Skills Communicate Communicate
Manage Information Manage Information Use Numbers Use Numbers
Think & Solve ProblemsThink & Solve ProblemsPersonal Management SkillsPersonal Management Skills
Demonstrate Positive Demonstrate Positive Attitudes& Behaviours Attitudes& Behaviours
Be Responsible Be Responsible Be Adaptable Be Adaptable
Learn Continuously Learn Continuously Work SafelyWork Safely
Teamwork Skills Teamwork Skills Work with Others Work with Others
Participate in Projects & TasksParticipate in Projects & Tasks
FocusFocusSpeed & DirectionSpeed & Direction
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Thanks for your time and attention
GLF WEBSITEwww.gust.edu.kw/glf
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