AMERICAN STUDIES GROUP 9 Kim Linh My Huyen Ngoc Lan Phi Hang Tran T My 1

AMERICAN STUDIESGROUP 9

Kim Linh

My Huyen

Ngoc Lan

Phi Hang

Tran T My

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Topic: What would surprise a Vietnamese visiting the US concerning shopping?

Outline:• Payment• Return policy• Black Friday History Characteristics

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Payment

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Return policyAmerica Viet Nam

Hàng mua rồi miễn trả lại

Hàng mua rồi miễn đổi lạiReturn time is 30-60 days.

Shopping in America becomes pleasure b/c customer almost takes no risk in purchasing.

RETURN POLICY

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• 2 ways to understand the term “Black Friday”

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Summary for Black Friday:

• Is unique to the United States• falls on the Friday after Thanksgiving (the fourth Thursday in November)• varies between the 23 and 29th November• is the busiest shopping day• marks the beginning of the holiday shopping season

Black PointsCustomers

Traffic jam

Queuing up

WaitingJostling, pushing, assaulting 7

Black PointsSellers

Delivering the itemsChecking out

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Results

Getting high quality at low priceGetting high profit

CustomersProducers

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REFERENCE:• http://giadinh.net.vn/2011100709008397p0c1023/kinh-nghie

m-mua-sam-o-my.htm http://hoangtq.wordpress.com/2008/11/29/1-ng%C6%B0%E1%BB%9Di-ch%E1%BA%BFt-vi-black-friday/

• http://business.vnmic.com/news/Bai-hoc/Black-Friday-va-doc-chieu-hot-bac-cua-nguoi-My-1415/

• The History of Black Friday Shopping Deals: Why Is It Called Black Friday and Where Did Black Friday Come From? | Suite101.com http://chad-criswell.suite101.com/the-history-of-black-friday-shopping-deals-a157884#ixzz1aJHwIBiT

• http://tuyensinh.info.vn/forum/showthread.php?t=39

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THANK YOU FOR YOUR TIME!