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www.ascentis.comwww.ascentis.com
The “easy-to-use” HRISAscentis HR (formerly HROffice®) is an easy-to-use, on-demand (SaaS) HR software solution that manages and tracks employee data
throughout the entire employment cycle. Employee information is instantly and electronically accessible — and always up-to-date. The
HR staff is immediately more efficient, accurate and accelerated.
Ascentis HR manages and displays many levels of employee data, including:
Personal information Organizational information Compliance information• Name and address • Job title • Disability status
• Phone numbers • Supervisor • EEO class
• Emergency contacts • Performance reviews • OSHA
• Dependent information • Length of service • Workers Comp class
• Attachments • Termination date and analysis • Veterans status
Comprehensive benefits managementAscentis HR supports a wide variety of benefits plans with powerful, rules-based benefits engines. Benefit plans only need to be set
up once. HR can easily report on point-in-time benefits for any past, current or future date. Ascentis HR automatically calculates
employees’ and dependents’ eligibility status. The system provides complete historical information that tracks all enrollment changes
including what changed, when it changed and who made the change. Ascentis HR supports conventionally insured plans and self-
funded plans, and quickly generates benefits statements.
Ascentis HR supports many types of benefits, including:
• Medical • 401(k) • Life insurance
• Dental • Health club memberships • Short/long-term disability
• Vision • Paid employee parking • Retirement plans
Ascentis HR
ComplianceAscentis HR tracks FMLA data including number of hours
available and paid vs. unpaid leave. COBRA management
keeps your company in compliance and eliminates the cost of
outsourcing COBRA management.
CustomizationQuickly and easily create customized tabs to track the unique
information that your company needs to manage, such as
company-issued property, certifications and training.
Compensation managementWith Ascentis HR, an unlimited number of compensation plans,
with pay grade levels, can be created. Historical compensation
information is easy to access. The powerful “What If” analysis
tool allows HR to quickly and easily see how changes to three
variables (compa-ratio, percentage change and pay change)
affect overall compensation.
AttendanceAscentis HR tracks all leave-types, including vacation, sick and
jury duty. The system calculates eligilibilty, accural, lump sums,
carry-over, amount taken and amount available.
Innovative employee communicationsThe Ascentis HR Correspondence Wizard allows HR to quickly
communicate with individuals or groups via e-mail. E-mails are
automatically captured in employees’ records so HR can easily
retrieve a correspondence history of the content and date sent.
ReportingAscentis HR includes more than 300 pre-defined, customizable
reports, including federal compliance reports. With the Report
Wizard, generating reports is simple and does not require IT
staff help or technical knowledge of databases.
Rev 2/20/14
www.ascentis.com
The hosted, internet-based infrastructure of Ascentis HR makes it easy for organizations to reduce their total cost of ownership by avoiding the
traditional maintenance and upgrade issues of on-premise hardware and licensed software.
Freedom from traditional systems support• With Ascentis HR, regular maintenance releases and upgrades are included in monthly fees and require no
onsite IT support or installation. Automatic upgrades ensure users are always running the most current
version of Ascentis HR.
• Users get up and running quickly with Ascentis HR Basic Setup, which includes account creation and 3 days of
on-line implementation and/or training.
Secure, reliable, anywhere-access to HR dataThe Ascentis SSAE16 audited datacenter provides the highest level of security and reliability. The datacenter infrastructure
includes:
• Stateful packet filtering at the firewall. All traffic passes through the firewall before reaching a web server.
• The network is protected by a network Intrusion Prevention System (IPS) along with Network Intrusion Detection System
(IDS).
• Traffic leaving the web server must again pass through the firewall before reaching the client’s databases, giving
another level of stateful packet inspection and filterings.
• Servers are installed with current operating systems and updates are applied regularly.
• All web servers have SSL certificates issued by Thawte.
The Advantages of On-demand (Saas) HR Software
Rev 2/20/14
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Ascentis Payroll is a Web-based payroll system that allows you to process payroll in real-time, ensuring 100% accuracy, flexibility and
control. With live processing and instantaneous auditing, Ascentis Payroll can reduce payroll processing time by as much as 30%. Real-time
synchronization with Ascentis HR, interfacing capabilities with general ledger and time and attendance systems, and custom reporting bring
you the solution to all your toughest payroll processing problems.
Real-time payroll processing...anytime, anywhereAscentis Payroll stands out from traditional payroll systems by providing instant payroll processing. Real-time payroll processing allows you
to audit your payroll before creating checks rather than having to correct mistakes after the fact. Run payroll anytime, anywhere and as
many times as you need to in order to ensure 100% accuracy. There is no need to transmit data to a processing center, no need to wait for
the processing to be completed, no batch uploads and no transmission windows. Ascentis Payroll is on-demand payroll processing.
Take control of your payrollAscentis Payroll puts generating manual checks and creating reports in your control. Manual checks may be created on-demand for
bonuses, vacation payouts, termination checks, third party and other special pays. Ascentis Payroll gives you the control of an in-house
payroll solution with the benefits of a hosted payroll offering. Outsourced technical and professional services provide an easy way to manage
payroll for your organization. Decide between printing payroll checks yourself and having that service provided for you.
Ascentis Payroll also gives you the flexibility to schedule pay periods ahead of time and run off-cycle payrolls anytime. Alerts of upcoming
calendar events and the ability to edit payroll schedules enable users to have total control and flexibility over payroll runs.
Eliminate extra paperwork and data entry errors by deploying Ascentis Employee Self-Service (Ascentis ESS). Ascentis ESS allows
employees to access their own direct deposit information, tax withholdings and paycheck history. Control the information that employees
can view, change or delete. Have unlimited flexibility by creating custom tabs to communicate employee information.
Create, download, export or print reports to control which information is gathered and which information is sent to different departments.
Report Wizards will guide you through the process of adding calculations to reports as well as storing them for future use in other reports.
Integration - the power of efficiencyAscentis Payroll has the robust capability of interfacing with Ascentis HR, time and attendance systems, retirement plans and G/L files. The
real-time integration between Ascentis Payroll and Ascentis HR simplifies the payroll process by eliminating redundancy and minimizing
inaccurate information. Basic employee information, benefit deductions, salary information and more are transferred from Ascentis HR to
Ascentis Payroll in real-time.
With custom programming, Ascentis Payroll can interface with all time and attendance systems, 401(k), Retirement Administrators, and any
other client-specific database. Save time and money by utilizing the power of Ascentis Payroll integration.
Secure online payroll and peace of mindAscentis Payroll offers secure access via the Internet. All data communicated between the user’s PC and Ascentis Payroll web servers is
encrypted with SSL v.3 128-bit encryption. Network security infrastructure includes Network Intrusion Detection System (IDS) and firewalls,
to track and notify of any sophisticated hostile attacks.
Each user is assigned a unique login and a secure password. Login and password information is only available on Ascentis Payroll back-end
servers and not on any Web server, ensuring that password lists cannot be compromised. There is only one client administrator access role
that lets you determine all other user roles within the system.
Ascentis Payroll
Rev 2/20/14
www.ascentis.com
Ascentis Recruiting is an easy-to-use, flexible, on-demand (SaaS) solution designed to help recruit, qualify, hire and on-board
the best people for your organization. Ascentis Recruiting automates the entire hiring process, making it easy for you collect,
track, and analyze applicant and requisition data. Ascentis Recruiting helps your hiring and management teams track open
positions, create and score pre-screening questions, encourage employee referrals, review resumes, schedule interviews and
more.
Hiring teams can greatly enhance the applicant experience by offering an applicant portal that matches your corporate brand
and encourages applicants to share job postings through social networks and RSS feeds. Ascentis Recruiting increases the
quality of your workforce while reducing the costs to hire. With Ascentis Recruiting, you can:
Easily recruit candidates• Configure career portal to match your corporate brand, accept resumes and applications.
• Empower applicants to share positions through social networking gadgets, RSS feeds, and automatic notifications of new
positions. Promote open positions through social networks such as Twitter and Facebook.
• Encourage employee career growth through a separate internal candidate portal.
• Integrate with job boards, giving you maximum exposure to potential candidates with no additional work required.
Increase the quality of your candidate pool• Pre-qualify applicants by configuring your online application process to screen applicants based on minimum qualifications
that you specify.
• Offer an unmatched applicant experience through detailed job descriptions, an easy-to-use interface, and resume uploading
and parsing with the capability to upload additional documents.
Increase exposure and control over the hiring process• Monitor and manage applicants through their entire lifecycle, from workflow approvals for new requisitions to scheduling
and interviewing qualified candidates.
• Construct a job description library that can be used to create requisitions in seconds.
• Send applicant information to hiring managers for feedback without having hiring managers log into Ascentis Recruiting.
• Offer a paperless new hire process with an electronic signature of new hire documents such as I-9, W-4 and
EEO self-identification.
Quickly generate critical reports• Powerful metrics reports enable you to calculate time to fill, aging and sub cycle information.
• Monitor compliance with a variety of EEO/OFCCP tools.
• Evaluate applicant data for similarities and trends in sources, demographics and more.
Ascentis Recruiting
Rev 2/20/14
www.ascentis.com
The ultimate solution for workforce managementAscentis Timekeeper’s state-of-the-art technology, web-based portals and world-class support make it the smart choice for
any size company.
Easy to use with powerful toolsAscentis Timekeeper provides organizations with a user-friendly, self-service portal that simplifies and automates the labor
management process.
Dashboard: Supervisors and managers gain transparency and control of their workforce with a simple dashboard view
including attendance exceptions, time-off requests, daily punch head count, time clock heartbeat status, pay period timesheet
approval status, and more.
Report Generator: A powerful report generator allows you to create hundreds of informative reports, as well as sort on any
data field for any time period, filter by employee, labor groups or pay types, and print or export any report to Microsoft Excel®
and Adobe PDF®.
Batch Background Processes: For posting of accrual benefit hours, holidays, and auto pay for salary employees, just to
name a few.
Wide Selection of data collection devices: Configurations to meet any facility need including biometric (hand and finger),
badge (barcode, mag stripe, proximity), mobile apps, web portals, scanner, and phone-in.
powered by NOVAt ime
Lumidigm® Fingerprint Smart Clock
Barcode Scanner (WiFi / Cellular)
Push Technology Kiosk / Terminal
Android™ Smartphone and Tablet Mobile App
Phone-in Option
Web PunchHand Reader USB Fingerprint Reader iPhone® / iPad®
Mobile App
Administrator Portal• Setup and configure shifts, pay policies, and holidays
• Setup and deploy access rights for employees and
supervisors
• Assign employees to supervisors
• Create security profiles
Ascentis Timekeeper Has it All
Payroll Administrator• Review and approve timesheets for payroll
• Process payroll with the ability to prepay employees based
on their scheduled hours
Supervisor Portal• Create and assign work schedules
• Review, edit, and approve timesheets
• View timesheet history with exceptions
• View In/Out Board to see who is in and who is out
• View employee benefit accrual balances
• Add/update employees
• Run reports with templates
Employee Portal• Punch or enter timesheet data
• View benefit accrual balances
• Check work schedules
• Request time-off
• View timesheet history
Data collection devices that integrate with Ascentis Timekeeper
Rev 2/20/14
www.ascentis.com
powered by NOVAt ime
Rev 3/7/14
Data collection devices for all business requirements
GT400P - Biometric HandPunch Time Clock/KioskThe GT400P terminal brings full-featured, self-service kiosk functionality to
your workforce, while also providing the standard time clock functions, such as
punching and transferring. It utilizes hand geometry technology to biometrically
identify employees with accuracy and security. Plus, because the GT400P utilizes
NOVAtime’s innovative push technology, all data transactions are performed in real
time, eliminating the need for legacy polling and data download processes.
Serves employees that don’t have access to desktop computers, or are not located
near an office.
NT7000 - Smart Time Clock/KioskThe NT7000 is a full-featured kiosk time clock, designed with increased security and
functionality. While employees may submit punches, transfers, and time-off requests,
they are also able to view timesheets, work schedules, accrual information, and
performance tracking data—all in real time. The 7” touchscreen offers a vibrant,
high-resolution display, with multiple language options. Identification methods
include proximity and HID readers, or a biometric fingerprint sensor. Powered by
NOVAtime’s innovative push technology, all data transactions are performed in real
time, eliminating the need for legacy polling and data download processes.
NT450 - Smart Time Clock/KioskThe NT450 terminal brings full-featured, self-service kiosk functionality to your
workforce, while also providing the standard time clock functions, such as punching
and transferring. It offers a vibrant TFT color display and a large keypad for ease
of use. Identification methods range from proximity and HID readers to a biometric
fingerprint sensor that offers unparalleled performance. The NT450 is powered by
NOVAtime’s innovative push technology, so all data transactions are performed in
real time, eliminating the need for legacy polling and data download processes.
NT6000P - Portable PDA with Barcode ScannerThe NT6000P PDA is lightweight and rugged, allowing easy and efficient
management of your mobile workforce. Featuring a built-in laser scanner, this
PDA automatically “pushes” employee punch data to the server, either in real-time
or periodically, using Wi-Fi connectivity. Supervisors may perform multi-level
job transfers for multiple employees at a time, and because it supports easy-to-
use time, attendance, and job costing features, the PDA enables supervisors to
accomplish all of their management tasks.
www.ascentis.com
Ascentis Manager Self-Service (MSS) enhances the management decision-making process. Available as an additional
module, MSS offers full workflow capabilities that include the ability to define flexible, customizable approval processes
while automating e-mail communications.
Ascentis MSS features a new intuitive look at feel that enables managers to access data quickly and easily. Integrated
with Ascentis HR’s role-based security, managers can access employees’ personal, employment, job, compensation,
and leave information. Ascentis MSS also provides compra-ratio metrics and salary modeling tools.
MSS delivers data for better decisions • Access information from anywhere
• Compare and analyze multiple employees data
• Compa-ratio tools for better budgeting decisions
• View company leave calendar
• View job history
• Initiate promotions/transfers
• Route data through workflow
Increase efficiency while maintaining control • Reduce HR’s administrative workload and retain oversight
• Managers can initiate/approve changes, taking load off HR
• Managers can initiate termination
• HR can view and take action on any initiated changes – retaining 100% oversight
• Create flexible approval processes
Communication made easy • Automates employee communications
• Workflow action and comments trigger email to affected approvers
• Employees are notified when action is taken on leave request
• Everyone stays in the know
• MSS simplifies processes
• Communication is accurate and speedy with automation
• Managers can edit user-defined tabs
Easy to use • Technology advancements ensure good user experience
• All info at your fingertips in three clicks or less
• Easy to use desktop-like interface for effortless training
• Detailed help list available online
Ascentis Manager Self-Service
Rev 2/20/14
www.ascentis.com
HR Dashboard allows employees to use built-in analytics, custom content, RSS feeds or any other type of
data to display information that is relevant to their job.
My Self & My Family allows employees to view and update their personal and family information, emergency
contacts, and any user-defined data (i.e., skills, education, assets, etc.) that they have access to update. My
Family enables employees to view and update dependent and life event information.
My Family enables employees to view and update their dependent information as well as enter life events.
My Benefits allows employees to enroll themselves and their family members into any eligible plans
(either during a life event or open enrollment). Upon HR approval, enrollment elections are applied to
employee records and employees automatically receive an e-mail detailing their choices. Employees can
also view a benefits summary, plan comparisons and plan documents, beneficiaries, 401(k) loans, stock
options, and more.
My Time Off provides employees with a summary of their attendance balances and leave taken.
Employees can submit leave requests from this page.
My Paycheck allows employees to view current and prior pay stubs and W2’s, specify federal, state and
local withholding information, create and/or change direct deposits, and conduct “what if” simulations for
gross to net paycheck calculations. My Paycheck requires Payroll Connect advanced link or Ascentis Payroll.
www.ascentis.com
Ascentis Employee Self-Service (Ascentis ESS) gives employees immediate access to their personal HR, benefits, and payroll information
via the Web. The simplicity of Ascentis ESS drastically reduces the call volume to both the HR and payroll departments. Ascentis ESS is
available through any Web browser on any device. Employees can view benefits, paystubs, time-off requests and other data from home,
anytime. Mobile-ready functions include the capability for employees to forecast and request time off, access the company directory, and
take action on workflow tasks.
Ascentis Employee Self-Service
Accurate and paperless online benefits enrollmentThe amount of paperwork generated in traditional benefits enrollment is staggering. Ascentis ESS allows you to conduct enrollment online,
thus eliminating the cumbersome and inaccurate paper process. Through online open enrollment, employees are connected to their
benefit options. Upon HR approval, enrollment elections are applied to employee records and employees automatically receive an e-mail
detailing their choices. Carrier Connect electronically transmits the information to the appropriate providers.
Online leave requests ensure leave is taken and accounted forUsing Ascentis ESS, employees can easily determine their vacation availability (for any given point-in-time) and request leave online. With
Manager Self-Service (MSS), managers receive an e-mail from their employees when they request time off. A calendar view lets managers
easily see who will be in or out of work at any given time. This makes it easy for managers to approve/reject leave requests through MSS.
Once time off requests are approved Ascentis HR will be updated to reflect the leave taken.
Rev 2/20/14
www.ascentis.comwww.ascentis.com
Take the work out of benefits management with Carrier ConnectCarrier Connect automatically and electronically sends enrollment data from Ascentis HR to
your company’s benefits carriers. This process ensures the accuracy of benefits data stored
in carrier databases.
HR and benefits managers realize the advantages of using Carrier Connect in many ways:
• The elimination of carrier enrollment forms greatly reduces the load of
cumbersome—and error-prone—paperwork.
• Using a single point of data entry saves HR substantial administrative time
while guaranteeing carrier billing accuracy.
• Carrier Connect delivers data automatically to carriers without any
special “uploading” or “updating” actions from the user.
Launch a paperless enrollment with Carrier Connect!Used in conjunction with Ascentis Employee Self-Service, Carrier Connect virtually eliminates
paper forms from the entire enrollment process.
The Carrier Connect paperless dataflow process
Whether it’s an open enrollment change, a midyear life event, or a simple address change,
Carrier Connect transmits changes made by employees in Ascentis Employee Self Service
directly to the carrier. No additional administrative support or paperwork is needed.
In addition, all history is tracked in Ascentis HR so HR can easily run reports on benefit
changes with a few clicks of the mouse.
Security and experience Carrier Connect uses the latest Internet security protocols, combined with encryption and
authentication that ensures sensitive benefits data is never at risk. Because Ascentis has
established relationships with more than 70 national carriers (with 150+ connections),
Carrier Connect is the industry’s leading automated carrier communications service.
Trustworthy technology Security and accuracy are critical when
handling sensitive data. More than 150
connections to 70+ national carriers
demonstrates that Ascentis has the
experience you can rely on.
Ultimate ease of use
No need to remember to “upload”
changes or develop additional processes.
Carrier Connect runs continuously in the
background and automatically transmits
data entered into Ascentis HR.
Accuracy and alignment
With a single point of data entry,
mistakes are greatly reduced. Because
Carrier Connect ensures Ascentis HR
and carrier databases are aligned, billing
errors and overpayments are eliminated.
Supports paperless
processes
Full integration with Ascentis Employee
Self-Service allows Carrier Connect to
transfer information collected directly
from employees, bypassing the need for
paper enrollment forms and saving staff
time.
Limitless connectivity
Carrier Connect transmits data for all
plan types, including health, life and
disability, and retirement.
Employees enter benefits selections and update personal information in Ascentis Employee Self Service
Carrier Connect automatically sends the data to carriers via a secure, encrypted transmission.• One point of data entry• Errors eliminated• Accurate carrier billing• Paperless process
Health plans
Life/disabilityplans
Retirementplans
Carrier Connect
Rev 2/20/14
www.ascentis.comwww.ascentis.com
Alerts remembers so you don’t have toAlerts makes sure the right people get the right information at the right time, all the time. Alerts proactively monitors an organization’s HR
and benefits information to keep you ahead of your employees’ needs. Alerts comes with a library of automated Alerts. To use one of the
Alerts in the library, there is no need for complex programming. You can simply select the Alert you want to use, specify who you want to
notify, and turn it on.
Popular alerts include birthday listings, anniversary listings, performance review reminders, COBRA reminders, new hire eligibility, benefits
eligibility, and many more. You can also create your own custom alerts. Visit the Alerts section of the Ascentis Web site at www.ascentis.com
to see an inclusive list of available Alerts.
Alerts helps manage overwhelming workloads and strict deadlinesUncompleted to-do lists. Lengthy task bars. Overwhelming project reports. Missed meeting notices. Late appointment reminders. The list
goes on. HR professionals are assigned an immense amount of responsibility that include numerous and strict deadlines. In HR, your job
directly affects your employees’ well-being.
• What if one of your employees adds a dependent to their benefits but the insurance
provider isn’t notified? What happens when they’re forced to pay for their child’s medical
bills out-of-pocket?
• What if you accidentally forget to notify payroll of a change in compensation for an employee?
• What if you forget to terminate an employee and they don’t receive their COBRA information?
Not only will your organization be at risk for a lawsuit, you’ll have unnecessarily been paying
your ex-employee’s insurance premiums.
Alerts pays for itself through efficient time managementAn example of how Alerts simplifies the HR manager’s workload involves reminding managers about performance reviews. How long does it
take to produce a list for each manager of direct reports with performance reviews due every month? Let’s say each list takes 20 minutes to
compile. If you are a company with 250 employees and 18 managers, it will take six hours to prepare this basic report –
almost an entire work day. Annually, HR managers could spend 72 hours on this task.
Alerts can automatically notify the appropriate managers of upcoming employee review dates so you don’t have to. The alert can even
include an attachment of the appropriate review form. If you apply this same sort of calculation to the entire library of Alerts, payback is
guaranteed on your investment.
Alerts
Rev 2/20/14
www.ascentis.comwww.ascentis.com
With Payroll Connect, HR departments are granted greater payroll independence and can easily connect to one of the many industry
leading payroll solutions on the market without replacing their HRMS system.
Bi-directional integration with any payroll solutionBuilt upon an innovative XML framework, Payroll Connect provides bi-directional payroll connectivity, and integrates Ascentis HR
with numerous payroll solutions.
Establish a process for your teamPayroll Connect simplifies the payroll process with a single-point of data entry which eliminates redundancy, double entry, and
inaccurate information. When a new employee is hired, or changes are made to an existing employee record, Payroll Connect
transfers the updated information from Ascentis HR to the designated payroll solution. Conversely, during implementation of
Payroll Connect, employee data can be transferred from the payroll solution into Ascentis HR. This saves hours of data entry and
ensures data accuracy.
Two-way link keeps HR data synchronized between Ascentis HR and payrollPayroll Connect is unique in that when it is run, it compares the Ascentis HR database against the payroll solution’s database
to ensure that both systems are synchronized and working from the same core employee and benefits data. This ensures
consistency and data accuracy.* New hire, benefits, bonuses, attendance and personal leave type information also can be
transferred between the systems.**
Payroll Connect promotes HR control and payroll peace of mindRole-based security allows only specified Ascentis HR users access to Payroll Connect. These specified users can review
differences between databases and approve changes. This robust security reduces errors while increasing administrative
efficiency and avoiding costly errors in payroll data.
*Applies to standard and advanced links.
**Not all payroll connect links support the transfer of the fields listed above.
Ascentis HR dataPayroll Connect compares the Ascentis HR database to the payroll database to ensure synchronization and accuracy.
Payroll data
Payroll Connect
Ascentis Payroll Connect links can be found at www.ascentis.com/support/paycon_availablelinks.asp
Rev 2/20/14
www.ascentis.comwww.ascentis.com
Product-level security
Ascentis HR Ascentis HR can be securely accessed over the web via RDP with 128-bit encryption. Each user is assigned a unique login and a secure
password. Role-based security enables the administrator to grant staff members and managers access to only the information they should
see, on a tab by tab basis. Ascentis HR includes Sarbanes-Oxley financial audit reporting which tracks the user and change date and time for
any changes made to compensation. User accounts are locked after three (3) incorrect login attempts.
Ascentis Payroll Ascentis Payroll is a Web-enabled application with the client portion running on the user’s local workstation. No data is stored locally, and all
data communicated between the user’s PC and the Ascentis Web server is encrypted with SSL v3 128-bit encryption. Each user is assigned
a unique login and secure password. Login and password information is maintained only on back-end servers, and not on any Web server to
ensure that password lists cannot be compromised. User accounts are locked after five (5) incorrect login attempts.
Ascentis Time Ascentis Time is a Web application running over SSL with 128-bit encryption. Employees are granted access to various sections of the
Ascentis Time service based on selections made by the client and the employee’s role.
Ascentis Self-Service Ascentis Employee and Manager Self-Service are Web applications running over SSL with 128-bit encryption. A complete log is maintained
of all user activity including successful and failed logins, password changes, and user authentication. Employees are granted access to
various sections of Ascentis Self-Service based on selections made by the client and the employee’s role.
Datacenter security
The Ascentis SAS70-certified datacenter provides a high level of security. The datacenter infrastructure includes:
• Stateful packet filtering at the firewall. All traffic passes through the firewall before reaching a
Web server
• The network is protected by a network Intrusion Prevention System (IPS) along with Network
Intrusion Detection System (IDS)
• Traffic leaving the Web server must again pass through the firewall before reaching the client’s
databases, giving another level of stateful packet inspection and filtering
• Servers are installed with current operating systems and updates are applied regularly
• All Web servers have SSL certificates issued by Thawte
Statement of Security
Rev 2/20/14
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