Babok v1 6 business analyst body of knowledge
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- 1. International Institute of Business AnalysisBusiness
AnalysisBody of KnowledgeA Guide to theVersion 1.6
- 2. International Institute of Business AnalysisGuide to the
Business Analysis Body of KnowledgeDraft Material for Review and
FeedbackRelease 1.6 Draft
- 3. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/iTable of ContentsCHAPTER 1: PREFACE
AND INTRODUCTIONTABLE OF
CONTENTS............................................................................................................................................IPREFACE
TO RELEASE
1.6....................................................................................................................................11.1
WHAT IS THE IIBA
BOK...........................................................................................................................51.2
PURPOSE OF THE GUIDE TO THE IIBA
BOK...........................................................................................51.3
DEFINING THE BUSINESS ANALYSIS
PROFESSION...............................................................................61.4
CORE CONCEPTS OF BUSINESS
ANALYSIS............................................................................................61.4.1
DEFINITION OF A
REQUIREMENT..............................................................................................................................................................71.4.2
EFFECTIVE REQUIREMENTS PRACTICES
....................................................................................................................................................71.5
THE BODY OF KNOWLEDGE IN SUMMARY
...........................................................................................81.5.1
ENTERPRISE
ANALYSIS................................................................................................................................................................................81.5.2
REQUIREMENTS PLANNING AND
MANAGEMENT....................................................................................................................................91.5.3
REQUIREMENTS
ELICITATION....................................................................................................................................................................91.5.4
REQUIREMENTS ANALYSIS AND
DOCUMENTATION...........................................................................................................................101.5.5
REQUIREMENTS
COMMUNICATION.......................................................................................................................................................101.5.6
SOLUTION ASSESSMENT AND
VALIDATION........................................................................................................................................101.5.7
COMPLEMENTARY CHAPTERS
................................................................................................................................................................101.6
THE BODY OF KNOWLEDGE IN CONTEXT
...........................................................................................111.6.1
BODY OF KNOWLEDGE
RELATIONSHIPS...............................................................................................................................................111.6.2
RELATIONSHIP TO THE SOLUTIONS
LIFECYCLE..................................................................................................................................14CHAPTER
2: ENTERPRISE ANALYSIS2.1
INTRODUCTION....................................................................................................................................152.1.1
STRATEGIC
PLANNING.............................................................................................................................................................................162.1.2
STRATEGIC GOAL
SETTING.....................................................................................................................................................................172.1.3
THE BUSINESS ANALYST STRATEGIC ROLE
.........................................................................................................................................182.1.4
THE BUSINESS ANALYST ENTERPRISE ANALYSIS
ROLE......................................................................................................................192.1.5
ENTERPRISE ANALYSIS
ACTIVITIES.........................................................................................................................................................192.1.6
RELATIONSHIP TO OTHER KNOWLEDGE
AREAS.................................................................................................................................222.2
CREATING AND MAINTAINING THE BUSINESS ARCHITECTURE
........................................................222.2.1
PURPOSE....................................................................................................................................................................................................222.2.2
DESCRIPTION............................................................................................................................................................................................232.2.3
KNOWLEDGE.............................................................................................................................................................................................242.2.4
SKILLS
........................................................................................................................................................................................................252.2.5
PREDECESSORS.........................................................................................................................................................................................252.2.6
PROCESS AND
ELEMENTS.......................................................................................................................................................................252.2.7
STAKEHOLDERS
........................................................................................................................................................................................282.2.8
DELIVERABLES
..........................................................................................................................................................................................282.2.9
TECHNIQUES.............................................................................................................................................................................................282.3
CONDUCTING FEASIBILITY
STUDIES...................................................................................................322.3.1
PURPOSE....................................................................................................................................................................................................32
- 4. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/ii2.3.2
DESCRIPTION............................................................................................................................................................................................322.3.3
KNOWLEDGE.............................................................................................................................................................................................332.3.4
SKILLS
........................................................................................................................................................................................................332.3.5
PROCESS AND
ELEMENTS.......................................................................................................................................................................342.3.6
STAKEHOLDERS
........................................................................................................................................................................................372.3.7
DELIVERABLES
..........................................................................................................................................................................................372.3.8
TECHNIQUES.............................................................................................................................................................................................392.4
DETERMINING PROJECT SCOPE
..........................................................................................................422.4.1
PURPOSE....................................................................................................................................................................................................422.4.2
DESCRIPTION............................................................................................................................................................................................432.4.3
KNOWLEDGE.............................................................................................................................................................................................432.4.4
SKILLS
........................................................................................................................................................................................................442.4.5
PREDECESSORS.........................................................................................................................................................................................452.4.6
PROCESS AND
ELEMENTS.......................................................................................................................................................................452.4.7
STAKEHOLDERS
........................................................................................................................................................................................462.4.8
DELIVERABLES
..........................................................................................................................................................................................462.4.9
TECHNIQUES.............................................................................................................................................................................................472.5
PREPARING THE BUSINESS CASE
........................................................................................................482.5.1
PURPOSE....................................................................................................................................................................................................482.5.2
DESCRIPTION............................................................................................................................................................................................482.5.3
KNOWLEDGE.............................................................................................................................................................................................482.5.4
SKILLS
........................................................................................................................................................................................................492.5.5
PREDECESSORS.........................................................................................................................................................................................492.5.6
PROCESS AND
ELEMENTS.......................................................................................................................................................................492.5.7
STAKEHOLDERS
........................................................................................................................................................................................512.5.8
DELIVERABLES
..........................................................................................................................................................................................512.5.9
TECHNIQUES.............................................................................................................................................................................................532.6
CONDUCTING THE INITIAL RISK
ASSESSMENT...................................................................................542.6.1
PURPOSE....................................................................................................................................................................................................542.6.2
DESCRIPTION............................................................................................................................................................................................542.6.3
KNOWLEDGE.............................................................................................................................................................................................542.6.4
SKILLS
........................................................................................................................................................................................................542.6.5
PREDECESSORS.........................................................................................................................................................................................552.6.6
PROCESS AND
ELEMENTS.......................................................................................................................................................................552.6.7
STAKEHOLDERS
........................................................................................................................................................................................562.6.8
DELIVERABLES
..........................................................................................................................................................................................562.6.9
TECHNIQUES.............................................................................................................................................................................................562.7
PREPARING THE DECISION
PACKAGE.................................................................................................572.7.1
PURPOSE....................................................................................................................................................................................................572.7.2
DESCRIPTION............................................................................................................................................................................................572.7.3
KNOWLEDGE.............................................................................................................................................................................................572.7.4
SKILLS
........................................................................................................................................................................................................572.7.5
PREDECESSORS.........................................................................................................................................................................................572.7.6
PROCESS AND
ELEMENTS.......................................................................................................................................................................572.7.7
STAKEHOLDERS
........................................................................................................................................................................................582.7.8
DELIVERABLES
..........................................................................................................................................................................................582.7.9
TECHNIQUES.............................................................................................................................................................................................582.8
SELECTING AND PRIORITIZING
PROJECTS..........................................................................................58
- 5. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/iii2.9 LAUNCHING NEW PROJECTS
...............................................................................................................592.10
MANAGING PROJECTS FOR
VALUE.....................................................................................................592.11
TRACKING PROJECT BENEFITS
............................................................................................................602.12
REFERENCES.........................................................................................................................................60CHAPTER
3: REQUIREMENTS PLANNING AND MANAGEMENT3.1
INTRODUCTION....................................................................................................................................633.1.1
KNOWLEDGE AREA
DEFINITION............................................................................................................................................................633.1.2
RATIONALE FOR INCLUSION
..................................................................................................................................................................633.1.3
KNOWLEDGE AREA
TASKS......................................................................................................................................................................643.1.4
RELATIONSHIP TO OTHER KNOWLEDGE
AREAS..................................................................................................................................643.2
UNDERSTAND TEAM ROLES FOR THE PROJECT
.................................................................................643.2.1
TASK: IDENTIFY AND DOCUMENT TEAM ROLES FOR THE PROJECT
..............................................................................................653.2.2
TASK: IDENTIFY AND DOCUMENT TEAM ROLE RESPONSIBILITIES
.................................................................................................683.2.3
TASK: IDENTIFY
STAKEHOLDERS............................................................................................................................................................723.2.4
TECHNIQUE: CONSULT REFERENCE
MATERIALS..................................................................................................................................733.2.5
TECHNIQUE: QUESTIONNAIRE TO IDENTIFIED
STAKEHOLDERS........................................................................................................753.2.6
TASK: DESCRIBE THE STAKEHOLDERS
..................................................................................................................................................763.2.7
TECHNIQUE: INTERVIEW STAKEHOLDERS TO SOLICIT DESCRIPTION
...............................................................................................783.2.8
TASK: CATEGORIZE THE
STAKEHOLDERS.............................................................................................................................................813.3
DEFINE BUSINESS ANALYST WORK DIVISION STRATEGY
.................................................................823.3.1
TASK: DIVIDE WORK AMONGST A BUSINESS ANALYST
TEAM..........................................................................................................823.3.2
TECHNIQUE: BUSINESS ANALYST WORK DIVISION
STRATEGY.........................................................................................................833.3.3
TECHNIQUE: CO-ORDINATION OF INFORMATION WITHIN THE
TEAM............................................................................................873.3.4
TECHNIQUE: KNOWLEDGE TRANSFER
..................................................................................................................................................903.4
DEFINE REQUIREMENTS RISK
APPROACH..........................................................................................923.4.1
TASK: IDENTIFY REQUIREMENTS
RISKS..................................................................................................................................................943.4.2
TASK: DEFINE REQUIREMENTS RISK MANAGEMENT
APPROACH.....................................................................................................953.4.3
TECHNIQUE: REQUIREMENTS RISK
PLANNING.....................................................................................................................................963.4.4
TECHNIQUE: REQUIREMENTS RISK
MONITORING...............................................................................................................................983.4.5
TECHNIQUE: REQUIREMENTS RISK CONTROL
.....................................................................................................................................993.5
DETERMINE PLANNING CONSIDERATIONS
......................................................................................1003.5.1
TASK: IDENTIFY KEY PLANNING IMPACT AREAS
...............................................................................................................................1013.5.2
TASK: CONSIDER THE SDLC
METHODOLOGY................................................................................................................................1023.5.3
TASK: CONSIDER THE PROJECT LIFE CYCLE
METHODOLOGY......................................................................................................1043.5.4
TASK: CONSIDER PROJECT RISK, EXPECTATIONS, AND
STANDARDS...........................................................................................1053.5.5
TASK:
RE-PLANNING.............................................................................................................................................................................1083.5.6
TASK: CONSIDER KEY STAKEHOLDER NEEDS AND LOCATION
.....................................................................................................1093.5.7
TASK: CONSIDER THE PROJECT TYPE
................................................................................................................................................1103.6
SELECT REQUIREMENTS ACTIVITIES
.................................................................................................1113.6.1
TASK: DETERMINE REQUIREMENTS ELICITATION STAKEHOLDERS AND
ACTIVITIES
..................................................................1123.6.2
TASK: DETERMINE REQUIREMENTS ANALYSIS AND DOCUMENTATION ACTIVITIES
..................................................................1153.6.3
TASK: DETERMINE REQUIREMENTS COMMUNICATION ACTIVITIES
..............................................................................................1163.6.4
TASK: DETERMINE REQUIREMENTS IMPLEMENTATION ACTIVITIES
...............................................................................................1183.7
ESTIMATE REQUIREMENTS ACTIVITIES
............................................................................................119
- 6. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/iv3.7.1 TASK: IDENTIFY MILESTONES IN
THE REQUIREMENTS ACTIVITIES DEVELOPMENT AND DELIVERY
.............................................1193.7.2 TASK: DEFINE
UNITS OF
WORK..........................................................................................................................................................1203.7.3
TASK: ESTIMATE EFFORT PER UNIT OF
WORK..................................................................................................................................1213.7.4
TASK: ESTIMATE DURATION PER UNIT OF
WORK..............................................................................................................................1223.7.5
TECHNIQUE: USE DOCUMENTATION FROM PAST REQUIREMENTS ACTIVITIES TO
ESTIMATE DURATION................................1233.7.6 TASK:
IDENTIFY ASSUMPTIONS
...........................................................................................................................................................1253.7.7
TASK: IDENTIFY RISKS
...........................................................................................................................................................................1263.7.8
TASK: MODIFY THE REQUIREMENTS PLAN
.......................................................................................................................................1273.8
MANAGE REQUIREMENTS SCOPE
.....................................................................................................1293.8.1
TASK: ESTABLISH REQUIREMENTS
BASELINE....................................................................................................................................1293.8.2
TASK: STRUCTURE REQUIREMENTS FOR
TRACEABILITY..................................................................................................................1303.8.3
TASK: IDENTIFY IMPACTS TO EXTERNAL SYSTEMS AND/OR OTHER AREAS OF
THE
PROJECT.................................................1353.8.4
TASK: IDENTIFY SCOPE CHANGE RESULTING FROM REQUIREMENT CHANGE
(CHANGE MANAGEMENT) .............................1363.8.5 TASK:
MAINTAIN SCOPE APPROVAL
.................................................................................................................................................1383.9
MEASURE AND REPORT ON REQUIREMENTS
ACTIVITY...................................................................1383.9.1
TASK: DETERMINE THE PROJECT METRICS
.....................................................................................................................................1413.9.2
TASK: DETERMINE THE PRODUCT
METRICS....................................................................................................................................1423.9.3
TASK: COLLECT PROJECT
METRICS.................................................................................................................................................1443.9.4
TASK: COLLECT PRODUCT METRICS
...............................................................................................................................................1453.9.5
TASK: REPORTING PRODUCT METRICS
............................................................................................................................................1463.9.6
TASK: REPORTING PROJECT
METRICS..............................................................................................................................................1473.10
MANAGE REQUIREMENTS CHANGE
..................................................................................................1503.10.1
PLAN REQUIREMENTS
CHANGE....................................................................................................................................................1503.10.2
UNDERSTAND THE CHANGES TO REQUIREMENTS
......................................................................................................................1503.10.3
3.11.3 DOCUMENT THE CHANGES TO REQUIREMENTS
...........................................................................................................1503.10.4
ANALYZE CHANGE
REQUESTS.......................................................................................................................................................1513.11
REFERENCES.......................................................................................................................................152CHAPTER
4: REQUIREMENTS
ELICITATION.....................................................................................................1534.1
INTRODUCTION..................................................................................................................................1534.1.1
RELATIONSHIPS TO OTHER KNOWLEDGE
AREAS............................................................................................................................1534.2
TASK: ELICIT
REQUIREMENTS............................................................................................................1554.2.1
PURPOSE.................................................................................................................................................................................................1554.2.2
DESCRIPTION.........................................................................................................................................................................................1554.2.3
KNOWLEDGE..........................................................................................................................................................................................1554.2.4
SKILLS
.....................................................................................................................................................................................................1554.2.5
PREDECESSORS......................................................................................................................................................................................1554.2.6
PROCESS.................................................................................................................................................................................................1564.2.7
STAKEHOLDERS
.....................................................................................................................................................................................1574.2.8
DELIVERABLES
.......................................................................................................................................................................................1574.3
TECHNIQUE: BRAINSTORMING
.........................................................................................................1574.3.1
PURPOSE.................................................................................................................................................................................................1574.3.2
DESCRIPTION.........................................................................................................................................................................................1574.3.3
INTENDED
AUDIENCE............................................................................................................................................................................1584.3.4
PROCESS.................................................................................................................................................................................................1584.3.5
USAGE
CONSIDERATIONS....................................................................................................................................................................159
- 7. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/v4.4 TECHNIQUE: DOCUMENT
ANALYSIS.................................................................................................1594.4.1
PURPOSE.................................................................................................................................................................................................1594.4.2
DESCRIPTION.........................................................................................................................................................................................1594.4.3
INTENDED
AUDIENCE............................................................................................................................................................................1594.4.4
PROCESS.................................................................................................................................................................................................1604.4.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1604.5
TECHNIQUE: FOCUS GROUP
..............................................................................................................1604.5.1
PURPOSE.................................................................................................................................................................................................1604.5.2
DESCRIPTION.........................................................................................................................................................................................1614.5.3
INTENDED
AUDIENCE............................................................................................................................................................................1614.5.4
PROCESS.................................................................................................................................................................................................1614.5.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1624.6
TECHNIQUE: INTERFACE ANALYSIS
..................................................................................................1634.6.1
PURPOSE.................................................................................................................................................................................................1634.6.2
DESCRIPTION.........................................................................................................................................................................................1634.6.3
INTENDED
AUDIENCE............................................................................................................................................................................1644.6.4
PROCESS.................................................................................................................................................................................................1644.6.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1644.7
TECHNIQUE:
INTERVIEW....................................................................................................................1654.7.1
PURPOSE.................................................................................................................................................................................................1654.7.2
DESCRIPTION.........................................................................................................................................................................................1654.7.3
INTENDED
AUDIENCE............................................................................................................................................................................1664.7.4
PROCESS.................................................................................................................................................................................................1664.7.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1684.8
TECHNIQUE:
OBSERVATION..............................................................................................................1694.8.1
PURPOSE.................................................................................................................................................................................................1694.8.2
DESCRIPTION.........................................................................................................................................................................................1694.8.3
INTENDED
AUDIENCE............................................................................................................................................................................1704.8.4
PROCESS.................................................................................................................................................................................................1704.8.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1714.9
TECHNIQUE:
PROTOTYPING..............................................................................................................1714.9.1
PURPOSE.................................................................................................................................................................................................1714.9.2
DESCRIPTION.........................................................................................................................................................................................1714.9.3
INTENDED
AUDIENCE............................................................................................................................................................................1724.9.4
PROCESS.................................................................................................................................................................................................1724.9.5
USAGE
CONSIDERATIONS....................................................................................................................................................................1724.10
TECHNIQUE: REQUIREMENTS
WORKSHOP.......................................................................................1734.10.1
PURPOSE...........................................................................................................................................................................................1734.10.2
DESCRIPTION...................................................................................................................................................................................1734.10.3
INTENDED
AUDIENCE......................................................................................................................................................................1744.10.4
PROCESS...........................................................................................................................................................................................1744.10.5
USAGE CONSIDERATIONS
.............................................................................................................................................................1754.11
TECHNIQUE: REVERSE ENGINEERING
...............................................................................................1764.11.1
PURPOSE...........................................................................................................................................................................................1764.11.2
DESCRIPTION...................................................................................................................................................................................176
- 8. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/vi4.11.3 INTENDED
AUDIENCE......................................................................................................................................................................1774.11.4
PROCESS...........................................................................................................................................................................................1774.11.5
USAGE CONSIDERATIONS
.............................................................................................................................................................1774.12
TECHNIQUE:
SURVEY/QUESTIONNAIRE............................................................................................1784.12.1
PURPOSE...........................................................................................................................................................................................1784.12.2
DESCRIPTION...................................................................................................................................................................................1784.12.3
INTENDED
AUDIENCE......................................................................................................................................................................1784.12.4
PROCESS...........................................................................................................................................................................................1794.12.5
USAGE CONSIDERATIONS
.............................................................................................................................................................1814.13
BIBLIOGRAPHY...................................................................................................................................1824.14
CONTRIBUTORS..................................................................................................................................1824.14.1
AUTHORS
.........................................................................................................................................................................................182CHAPTER
5: REQUIREMENTS ANALYSIS AND
DOCUMENTATION.................................................................1835.1
INTRODUCTION..................................................................................................................................1835.1.1
KNOWLEDGE AREA DEFINITION AND SCOPE
..................................................................................................................................1835.1.2
INPUTS.....................................................................................................................................................................................................1835.1.3
TASKS......................................................................................................................................................................................................1845.1.4
OUTPUTS
................................................................................................................................................................................................1845.1.5
ANALYSIS TECHNIQUES AND SOLUTION DEVELOPMENT METHODOLOGIES
............................................................................1855.1.6
SIGNIFICANT CHANGES FROM VERSION
1.4....................................................................................................................................1865.2
TASK: STRUCTURE REQUIREMENTS
PACKAGES...............................................................................1875.2.1
PURPOSE.................................................................................................................................................................................................1875.2.2
DESCRIPTION.........................................................................................................................................................................................1875.2.3
PREDECESSORS......................................................................................................................................................................................1875.2.4
PROCESS AND
ELEMENTS....................................................................................................................................................................1885.2.5
STAKEHOLDERS
.....................................................................................................................................................................................1915.2.6
DELIVERABLES
.......................................................................................................................................................................................1915.3
TASK: CREATE BUSINESS DOMAIN MODEL
......................................................................................1915.3.1
PURPOSE.................................................................................................................................................................................................1915.3.2
DESCRIPTION.........................................................................................................................................................................................1925.3.3
PREDECESSORS......................................................................................................................................................................................1925.3.4
PROCESS AND
ELEMENTS....................................................................................................................................................................1925.3.5
STAKEHOLDERS
.....................................................................................................................................................................................1935.3.6
DELIVERABLES
.......................................................................................................................................................................................1935.4
TASK: ANALYZE USER REQUIREMENTS
............................................................................................1935.5
TASK: ANALYZE FUNCTIONAL
REQUIREMENTS...............................................................................1935.5.1
PURPOSE.................................................................................................................................................................................................1935.5.2
DESCRIPTION.........................................................................................................................................................................................1935.5.3
PREDECESSORS......................................................................................................................................................................................1935.5.4
PROCESS AND
ELEMENTS....................................................................................................................................................................1935.5.5
STAKEHOLDERS
.....................................................................................................................................................................................1975.5.6
DELIVERABLES
.......................................................................................................................................................................................1985.6
TASK: ANALYZE QUALITY OF SERVICE
REQUIREMENTS..................................................................1985.6.1
PURPOSE.................................................................................................................................................................................................198
- 9. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/vii5.6.2
DESCRIPTION.........................................................................................................................................................................................1985.6.3
PREDECESSORS......................................................................................................................................................................................1985.6.4
PROCESS AND
ELEMENTS....................................................................................................................................................................1985.6.5
STAKEHOLDERS
.....................................................................................................................................................................................2015.6.6
DELIVERABLES
.......................................................................................................................................................................................2015.7
TASK: DETERMINE ASSUMPTIONS AND CONSTRAINTS
..................................................................2015.7.1
PURPOSE.................................................................................................................................................................................................2015.7.2
DESCRIPTION.........................................................................................................................................................................................2015.7.3
PREDECESSORS......................................................................................................................................................................................2025.7.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2025.7.5
STAKEHOLDERS
.....................................................................................................................................................................................2025.7.6
DELIVERABLES
.......................................................................................................................................................................................2035.8
TASK: DETERMINE REQUIREMENTS ATTRIBUTES
............................................................................2035.8.1
PURPOSE.................................................................................................................................................................................................2035.8.2
DESCRIPTION.........................................................................................................................................................................................2035.8.3
PREDECESSORS......................................................................................................................................................................................2035.8.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2035.8.5
STAKEHOLDERS
.....................................................................................................................................................................................2055.8.6
DELIVERABLES
.......................................................................................................................................................................................2055.9
TASK: DOCUMENT
REQUIREMENTS..................................................................................................2055.9.1
PURPOSE.................................................................................................................................................................................................2055.9.2
DESCRIPTION.........................................................................................................................................................................................2055.9.3
PREDECESSORS......................................................................................................................................................................................2055.9.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2055.9.5
STAKEHOLDERS
.....................................................................................................................................................................................2075.9.6
DELIVERABLES
.......................................................................................................................................................................................2075.10
TASK: VALIDATE
REQUIREMENTS.....................................................................................................2075.10.1
PURPOSE...........................................................................................................................................................................................2075.10.2
DESCRIPTION...................................................................................................................................................................................2075.11
TASK: VERIFY REQUIREMENTS
..........................................................................................................2075.11.1
PURPOSE...........................................................................................................................................................................................2075.11.2
DESCRIPTION...................................................................................................................................................................................2075.11.3
PREDECESSORS................................................................................................................................................................................2085.11.4
PROCESS AND
ELEMENTS..............................................................................................................................................................2085.11.5
STAKEHOLDERS...............................................................................................................................................................................2115.11.6
DELIVERABLES
.................................................................................................................................................................................2115.12
TECHNIQUE: DATA AND BEHAVIOR
MODELS...................................................................................2115.12.1
BUSINESS
RULES..............................................................................................................................................................................2115.12.2
CLASS MODEL
................................................................................................................................................................................2145.12.3
CRUD MATRIX
...............................................................................................................................................................................2155.12.4
DATA DICTIONARY
........................................................................................................................................................................2175.12.5
DATA TRANSFORMATION AND
MAPPING..................................................................................................................................2205.12.6
ENTITY RELATIONSHIP
DIAGRAMS...............................................................................................................................................2235.12.7
METADATA
DEFINITION................................................................................................................................................................2275.13
TECHNIQUE: PROCESS/FLOW
MODELS.............................................................................................228
- 10. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/viii5.13.1 ACTIVITY DIAGRAM
........................................................................................................................................................................2285.13.2
DATA FLOW
DIAGRAM.................................................................................................................................................................2315.13.3
EVENT IDENTIFICATION
..................................................................................................................................................................2345.13.4
FLOWCHART....................................................................................................................................................................................2355.13.5
SEQUENCE
DIAGRAM.....................................................................................................................................................................2395.13.6
STATE MACHINE
DIAGRAM..........................................................................................................................................................2415.13.7
WORKFLOW
MODELS....................................................................................................................................................................2425.14
TECHNIQUE: USAGE
MODELS............................................................................................................2445.14.1
PROTOTYPING..................................................................................................................................................................................2445.14.2
STORYBOARDS/SCREEN FLOWS
..................................................................................................................................................2475.14.3
USE CASE DESCRIPTION
...............................................................................................................................................................2505.14.4
USE CASE
DIAGRAM......................................................................................................................................................................2535.14.5
USER INTERFACE DESIGNS
............................................................................................................................................................2575.14.6
USER
PROFILES................................................................................................................................................................................2595.14.7
USER
STORIES..................................................................................................................................................................................2615.15
ISSUE AND TASK
LIST.........................................................................................................................2645.16
REFERENCES.......................................................................................................................................265CHAPTER
6: REQUIREMENTS COMMUNICATION6.1
INTRODUCTION..................................................................................................................................2696.1.1
KNOWLEDGE AREA DEFINITION
..........................................................................................................................................................2696.1.2
RATIONALE FOR INCLUSION
...............................................................................................................................................................2696.1.3
KNOWLEDGE AREA
TASKS....................................................................................................................................................................2696.1.4
RELATIONSHIP TO OTHER KNOWLEDGE
AREAS................................................................................................................................2706.2
TASK: CREATE A REQUIREMENTS COMMUNICATION PLAN
............................................................2716.2.1
PURPOSE.................................................................................................................................................................................................2716.2.2
DESCRIPTION.........................................................................................................................................................................................2716.2.3
PREDECESSORS......................................................................................................................................................................................2716.2.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2716.2.5
STAKEHOLDERS
.....................................................................................................................................................................................2736.2.6
DELIVERABLES
.......................................................................................................................................................................................2736.3
TASK: MANAGE REQUIREMENTS
CONFLICTS...................................................................................2736.3.1
PURPOSE.................................................................................................................................................................................................2736.3.2
DESCRIPTION.........................................................................................................................................................................................2736.3.3
PREDECESSORS......................................................................................................................................................................................2746.3.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2746.3.5
STAKEHOLDERS
.....................................................................................................................................................................................2746.3.6
DELIVERABLES
.......................................................................................................................................................................................2746.4
TASK: DETERMINE APPROPRIATE REQUIREMENTS FORMAT
..........................................................2746.4.1
PURPOSE.................................................................................................................................................................................................2746.4.2
DESCRIPTION.........................................................................................................................................................................................2746.4.3
PREDECESSORS......................................................................................................................................................................................2756.4.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2766.4.5
STAKEHOLDERS
.....................................................................................................................................................................................2806.4.6
DELIVERABLES
.......................................................................................................................................................................................2816.5
TASK: CREATE A REQUIREMENTS
PACKAGE.....................................................................................281
- 11. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/ix6.5.1
PURPOSE.................................................................................................................................................................................................2816.5.2
DESCRIPTION.........................................................................................................................................................................................2816.5.3
PREDECESSORS......................................................................................................................................................................................2816.5.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2826.5.5
STAKEHOLDERS
.....................................................................................................................................................................................2856.5.6
DELIVERABLES
.......................................................................................................................................................................................2866.6
TASK: CONDUCT A REQUIREMENTS
PRESENTATION.......................................................................2866.6.1
PURPOSE.................................................................................................................................................................................................2866.6.2
DESCRIPTION.........................................................................................................................................................................................2866.6.3
PREDECESSORS......................................................................................................................................................................................2876.6.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2876.6.5
STAKEHOLDERS
.....................................................................................................................................................................................2886.6.6
DELIVERABLES
.......................................................................................................................................................................................2886.7
TASK: CONDUCT A FORMAL REQUIREMENTS
REVIEW.....................................................................2896.7.1
PURPOSE.................................................................................................................................................................................................2896.7.2
DESCRIPTION.........................................................................................................................................................................................2906.7.3
PREDECESSORS......................................................................................................................................................................................2906.7.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2916.7.5
STAKEHOLDERS
.....................................................................................................................................................................................2946.7.6
DELIVERABLES
.......................................................................................................................................................................................2956.8
TASK: OBTAIN REQUIREMENTS SIGNOFF
.........................................................................................2956.8.1
PURPOSE.................................................................................................................................................................................................2956.8.2
DESCRIPTION.........................................................................................................................................................................................2956.8.3
PREDECESSORS......................................................................................................................................................................................2956.8.4
PROCESS AND
ELEMENTS....................................................................................................................................................................2956.8.5
STAKEHOLDERS
.....................................................................................................................................................................................2966.8.6
DELIVERABLES
.......................................................................................................................................................................................2966.9
REFERENCES.......................................................................................................................................296CHAPTER
7: SOLUTION ASSESSMENT AND
VALIDATION..............................................................................2977.1
INTRODUCTION..................................................................................................................................2977.1.1
KNOWLEDGE AREA
DEFINITION.........................................................................................................................................................2977.1.2
RATIONALE FOR INCLUSION
...............................................................................................................................................................2977.1.3
KNOWLEDGE AREA
TASKS...................................................................................................................................................................2987.1.4
RELATIONSHIP TO OTHER KNOWLEDGE
AREAS...............................................................................................................................2987.2
DEVELOP ALTERNATE SOLUTIONS
...................................................................................................2997.2.1
PURPOSE.................................................................................................................................................................................................2997.2.2
DESCRIPTION.........................................................................................................................................................................................3077.2.3
PREDECESSORS......................................................................................................................................................................................3077.2.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3077.2.5
STAKEHOLDERS
.....................................................................................................................................................................................3077.2.6
DELIVERABLES
.......................................................................................................................................................................................3077.3
EVALUATE TECHNOLOGY
OPTIONS..................................................................................................3077.3.1
PURPOSE.................................................................................................................................................................................................3077.3.2
DESCRIPTION.........................................................................................................................................................................................3077.3.3
PREDECESSORS......................................................................................................................................................................................307
- 12. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/x7.3.4 PROCESS AND
ELEMENTS....................................................................................................................................................................3087.3.5
STAKEHOLDERS
.....................................................................................................................................................................................3087.3.6
DELIVERABLES
.......................................................................................................................................................................................3087.4
FACILITATE THE SELECTION OF A
SOLUTION...................................................................................3087.4.1
PURPOSE.................................................................................................................................................................................................3087.4.2
DESCRIPTION.........................................................................................................................................................................................3097.4.3
PREDECESSORS......................................................................................................................................................................................3097.4.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3097.4.5
STAKEHOLDERS
.....................................................................................................................................................................................3097.4.6
DELIVERABLES
.......................................................................................................................................................................................3097.5
ENSURE THE USABILITY OF THE SOLUTION
.....................................................................................3097.5.1
PURPOSE.................................................................................................................................................................................................3097.5.2
DESCRIPTION.........................................................................................................................................................................................3107.5.3
PREDECESSORS......................................................................................................................................................................................3107.5.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3117.5.5
STAKEHOLDERS
.....................................................................................................................................................................................3117.5.6
DELIVERABLES
.......................................................................................................................................................................................3117.6
SUPPORT THE QUALITY ASSURANCE PROCESS
...............................................................................3117.6.1
PURPOSE.................................................................................................................................................................................................3117.6.2
DESCRIPTION.........................................................................................................................................................................................3117.6.3
PREDECESSORS......................................................................................................................................................................................3117.6.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3117.6.5
STAKEHOLDERS
.....................................................................................................................................................................................3117.6.6
DELIVERABLES
.......................................................................................................................................................................................3117.7
SUPPORT THE IMPLEMENTATION OF THE SOLUTION
.....................................................................3117.7.1
PURPOSE.................................................................................................................................................................................................3117.7.2
DESCRIPTION.........................................................................................................................................................................................3127.7.3
PREDECESSORS......................................................................................................................................................................................3127.7.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3127.7.5
STAKEHOLDERS
.....................................................................................................................................................................................3127.7.6
DELIVERABLES
.......................................................................................................................................................................................3127.8
COMMUNICATE THE SOLUTION
IMPACTS........................................................................................3127.8.1
PURPOSE.................................................................................................................................................................................................3127.8.2
DESCRIPTION.........................................................................................................................................................................................3137.8.3
PREDECESSORS......................................................................................................................................................................................3137.8.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3137.8.5
STAKEHOLDERS
.....................................................................................................................................................................................3137.8.6
DELIVERABLES
.......................................................................................................................................................................................3137.9
POST IMPLEMENTATION REVIEW AND
ASSESSMENT......................................................................3137.9.1
PURPOSE.................................................................................................................................................................................................3137.9.2
DESCRIPTION.........................................................................................................................................................................................3147.9.3
PREDECESSORS......................................................................................................................................................................................3147.9.4
PROCESS AND
ELEMENTS....................................................................................................................................................................3147.9.5
STAKEHOLDERS
.....................................................................................................................................................................................3147.9.6
DELIVERABLES
.......................................................................................................................................................................................3147.10
REFERENCES.......................................................................................................................................314
- 13. Table of ContentsA Guide to the Business Analysis Body of
Knowledge, Release 1.62006, International Institute of Business
Analysishttp://www.theiiba.org/xiCHAPTER 8: BA FUNDAMENTALS8.1
INTRODUCTION..................................................................................................................................3158.2
COMMUNICATION SKILLS
.................................................................................................................3158.3
LEADERSHIP
SKILLS...........................................................................................................................3158.4
PROBLEM SOLVING
SKILLS................................................................................................................3158.5
BUSINESS
KNOWLEDGE.....................................................................................................................3158.6
IT KNOWLEDGE
..................................................................................................................................3158.7
REFERENCES.......................................................................................................................................315CHAPTER
9: GLOSSARY9.1
INTRODUCTION..................................................................................................................................3169.2
TERMS.................................................................................................................................................316
- 14. PrefaceA Guide to the Business Analysis Body ofKnowledge,
Release 1.62006 International Institute of Business
Analysishttp://www.theiiba.org1Preface to Release 1.6P.1 Purpose of
this releaseThe purpose of this release is to add refined detailed
content to the material that waspublished in BOK 1.4, as well as
add content in most of the areas not addressed in 1.4.This release
moves us significantly closer to a complete guide to the Business
AnalysisBody of Knowledge. As such, this release is being made
available to IIBA members only.We will continue to provide the
table of contents and pieces of content to the generalpublic to
help potential members understand what is covered in the BOK.This
document represents a snapshot of the Knowledge Area documentation
as of June2006. Over the past months since the October 2005
previous release we have gatheredfeedback and input from many
business analysis practitioners through a structuredfeedback
process. Each reviewer in that process was pre-screened to ensure
theyrepresented practitioners with at least 3-5 years experience.
Their feedback was used bythe Knowledge Area sub-committees to
refine our content. We extend a huge thank-youto each reviewer for
taking the time to help in the ongoing creation of the
BusinessAnalysis Body of Knowledge.We also heard from many IIBA
members and potential members who informallyreviewed the previous
version. Rest assured your comments and ideas sparked
manydiscussions among the core team or sub-committees. Your support
and enthusiasm havebeen critical is helping us maintain focus and
momentum. Thank you!P.2 What is and is not in this releaseThis
release includes: An updated introductory chapter including an
updated definition of the businessanalyst role, and a definition of
requirements types. The introduction chapterwill continue to be
revised as the BOK is further refined. Both refined and added
content for:o Enterprise Analysiso Requirements Planning and
Managemento Requirements Elicitationo Requirements Analysis and
Documentationo Solution Assessments and Validationo Requirements
Communication An updated structure for the Underlying Fundamentals
area.
- 15. PrefaceA Guide to the Business Analysis Body ofKnowledge,
Release 1.62006 International Institute of Business
Analysishttp://www.theiiba.org2This release does not include: The
detailed content describing the Underlying Fundamentals area An
updated GlossaryP.3 Continuing the review and refinement processTo
address missing content a new sub-committee for Underlying
Fundamentals has beencreated and is already hard